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“Pleasant stay”

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Club Mahindra Puducherry
Ranked #11 of 82 Hotels in Pondicherry
Reviewed 12 August 2014

Stayed at Club Mahindra Puducherry on a couple of occasions . The rooms are a bit bare but the resort has a lot to offer. Overall enjoyed our stay. Loved the food especially South Indian food. The stay was made even more pleasant thanks to the hospitality of Chef Srinivasan. His morning filter coffees and special mint juice were awesome.

  • Stayed: February 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Baskar18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded 14 August 2014

Hi,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides insights as to what our members really like. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
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558 - 564 of 916 reviews

Reviewed 11 August 2014

We chose this place for our short visit & wanted to just relax without much sight seeing. The resort lived up to our expectations with all amenities we would have expected out of a Club Mahindra resort.

The resort is on 24 acre property & right next to the beach (public one but not crowded). It has all the amenities including a clean swimming pool (with a kids pool), children's park, indoor play area, outdoor beach volleyball, cricket ground, shack (which was not open when we visited), bicycles, beach scooter among other things. The landscaping is nicely done & the rooms are well appointed. The bathrooms have a separate geysers for hot water when needed & if you need anything extra, service is just a call away. It might take a little while though for you to get something if it is raining & it is understandable.

The beach is pretty clean & you can take long walks or jogs. The beach closes at 6 30 PM. There were no water sports activities when we visited, but the resort had a beach scooter you can hire to ride on the beach. The sea was rough as it was monsoon.

Restaurant has a decent buffet spread & the bar doesn't disappoint you either.

There are activities organized by the resort through the day & is enjoyed a lot by the kids & adults alike.

Staff is very courteous & will try to meet any reasonable asks.

Overall, a great place for short family break.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank murdochmax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded 12 August 2014

Hi,

Wonderful to have read your review and we are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

The resort is 15 odd Kms away from Pondicherry town towards Cuddalore. We had our own transport so this distance didnot matter. The resort is very good with lot of open spaces for kids to play. There is a direct beach access from the property and the beach was very clean.
The food at the resort had a very good spread, the problem with large buffet spread is that many dishes turn out ordinary.
There were a lot of activities planned by the staff for the kids and familiy. They had put in a lot of effort. The bar at the resort was well stocked , but considering it was Pondicherry and liquor is cheap there, the pricing was high.
The rooms were very modern and good.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank MaheshKr71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded 12 August 2014

Hi Mahesh,

Wonderful to have read your review and we are glad to have received your feedback regarding your stay at our resort as it helps us improve our services further and additionally, provides insights as to what our members really like. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

This is a nice place. This time we took another family along and the stay was simply superb. After the resort has come under club Mahindra the services are good. The food at the restaurant was good and lots to choose from! Quite a lot of activities and the beach and pool are excellent.

Looking forward for my next trip.

  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jay28_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded 11 August 2014

Hi Jay,

Wonderful to have received your review and glad to know you enjoyed the Club Mahindra experience. It was certainly our pleasure to have you at our resort and wonderful to know you had a great stay! Your feedback helps us improve our services further and additionally, provides insights as to what our members really like. Thanks once again and looking forward to welcoming you at our other resorts soon!

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Reviewed 5 August 2014

This place has never let me down. Rocking with activities and fantastic ambience. Most important is the superb service. Slightly expensive if you go for room service but worth it. This is my 2nd trip here and will definitely come again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank ajay1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded 6 August 2014

Hi Ajay,

Thanks so much for writing in! We are glad to have received your feedback regarding your stay at our resort as it provides us insights as to what our members really like. Please continue to provide us such feedback as it helps us gain insights as to what our customers really value. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

As a member of Mahindra we have been to many places and this stands out as one of the best

The welcome was the traditional Mahindra style ..full of warmth and check in was quick ..maybe the phone calls helped

Rooms are very differently styled . A cupboard would have helped especially when you are with kids

The area is huge sprawling land with greenery across and not forget the walkway around

The beach was good and so was the swimming pool..

Perfect for a family as the kids were most of the time preoccupied with activities and the seniors can just laze around right from appreciating the nature to reading books

The kids had a great time in the activities room and had to literally pull them off to go out.

Food and drinks were good ( do ask for ajith for the lovely cocktails) and the overall environment was very good.. You could feel the energy and the happiness around the place

The food quality and variety were amazing and so were the activities . The guy Shiva was a revelation a total entertainment package right from games to puzzles to dancing cutting across all barriers of age and gender ..

Evenings were fun with dancing and dining out

Overall the whole staff there was helpful right from the security to the manager ..

Visit the Chidambaram shiv temple and Pondicherry city especially the Ashram

Avoid the cab from the hotel as it is expensive and the hotel has outsourced it to some private vendors..

Along with Chidambaram do visit the mangroves..Take the power boat for two hours and you can go upto the sea if you can be tactful he may take you to hidden places... trust me worth the experience otherwise its boring . You may have to be a little tactful .. Worth every rupee spent

Room Tip: Nothing specific
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  • Stayed: May 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank drsaajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded 6 August 2014

Hi,

Wonderful to have received your review and glad to know you enjoyed the Club Mahindra experience. It was certainly our pleasure to have you at our resort and wonderful to know you had a great stay! Your feedback helps us improve our services further and additionally, provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed the ambience, the accommodation and the dining experience our resort offered. Please continue to provide us feedback regarding your visits to our resorts as it enable us to serve our members better. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

We had a better than expected family vacation at CMH Puducherry and hence pretty pleased with the property

The property is a short 30 minutes drive from the French Town and is located in a vast space ideal for a beach resort

The reception on arrival was very swift and post offering a welcome drink we were quickly ushered into our rooms. They had also booked us rooms near by to the reception are as requested as we had 3 senior citizens in our group

The rooms are all mostly Studio apartments with a large enough hall to accommodate 2 king size beds and still space to move around. Walls were done in modern style with raw cement finishing which made it gel well with the surroundings and also helped in keeping the rooms cool even when it was hot and very humid just outside the door. Lighting inside the rooms was nicely done

The bathroom was of decent size as well with a separate showering area.

There are very well planned and nicely done cemented paths that lead from all the rooms towards the main reception block and the restaurants. In between these rooms and paths they have ensured to grow lots of green trees and flowering plants that give the place an awesome look and feel when you go for a stroll or a take the bike for a ride around the property

The entire block from the Kids indoor play area to the Restaurant with the reception in the center is a single line of building slightly in a curved manner so access to all amenities is easy and kept very simple

The outdoor kids play area is aptly located in front of the kids indoor play section and has some very nicely designed rope patterns to climb in place of steps and a curving slide at the end of it. There are also some parallel bars and rings to play with. You can also get a football or a couple of badminton racquets to play on the nicely maintained lawns. There is also a good volley ball court not far away which is filled with the beach sand so no worries of getting injured playing rough

The fun-zone is a well air-conditioned room with a few carom boards, a chess board and few other kids board games. There are also plenty of board games, books and kids DVDs in store to keep one engaged. Apart from this they have two LED TVs offering paid services on XBOX Kinect sports and Nintendo games

The reception are has a huge fish tank that is quiet soothing to just sit and watch on some afternoons. The chairs in this area are also huge coracle shaped so one can settle into them easily and relax

There is one or the other activity that is always being hosted by the fun zone team, which is a bunch of high energy enthusiasts, to keep the kids and grown-ups alike engaged. They have quiz, dance classes, kite making, pottery and other events happening daily. A couple of billiards tables as well as a TT table is also provided to keep one sportily engaged

The restaurant is a nice block of area with good ambience and the staff are all smiling and service is nice. Predominantly folks go for the buffet which is awesomely cooked no doubt under the watchful guidance of their main chef Mr. Anthony who now and then takes time out to visit one of two customer tables to exchange pleasantries and take feedback on the array of food being served. Food was pretty decent and with the variety of food they offer and the quantities, it is rarely that one is not satisfied and has something to complain about.

There is a nice small block of a bar just outside the restaurant which is well manned by an able bar tender serving drinks to customers on high-chairs thru most of the day and evening.

There is also a counter just near by catering to tender coconut water

There is huge lawn in front of the reception block which acts as an open play area for all during the evenings. Kids are seen taking a ride on a bike or kicking a football or playing badminton while others are simply content at stretching their legs on the lawn. The view of the beach is also spectacular from here

The pool is an L shaped body with a separation at one end for the kids pool (2 ft) while the adults pool is 4 ft in dept. There is a bar at one end of the pool with some granite stone chairs built into the pool that make for nice seating areas while enjoying your drink. Amble resting chairs and huts are placed all around the pool if one wishes to just sit back and enjoy a book

They also provide facilities for water zorbing and land zorbing which are chargeable. There is also a Remote driven kid-size Benz Car that one can take around the property for a ride

The beach is almost private hence you find yourself mostly with the CM crowd and hardly anyone else. It is also a very nice and sandy beach so safe for indulging in some swim to a certain distance while enjoying the waves.

You can also rent a bike and take it for a ride around the park on the well kept cement paths and even to the beach

I personally thank Ms. Adeena, Ellappan, Nagarajan & Campher (at reception) and all the others who took good care of us and other customers

Some things that need improvements:

1. Kids indoor play area looks very shabby and the toys are really well worn out. Even the soft matting on the floor is coming off in places. Hence this needs attention

2. Quality of cycles provided on rent can really improve big time as most of them either do not have good breaks or proper tubes in the tyres

3. Music in the evenings is very loud (more than it can/should be) hence it is very jarring for anyone in the whole block

4. No wardrobes in the rooms to keep the luggage. It will all have to kept on the floors hence resulting in less space in the rooms and also difficult to clean the rooms properly

Room Tip: All rooms are pretty decent with trees and flowering plants as pleasant views. If you have very smal...
See more room tips
  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank lionking1828
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, OBM - Project Manager at Club Mahindra Puducherry, responded to this reviewResponded 4 August 2014

Hi,

Wonderful to have received your review and glad to know you enjoyed the Club Mahindra experience. It was certainly our pleasure to have you at our resort and wonderful to know you had a great stay! Your feedback helps us improve our services further and additionally, provides insights as to what our members really like. Our resort staff will be absolutely thrilled to know that you enjoyed the ambience, the hospitality and the various activities our resort offered. Please be assured that all the points you have brought to our notice are being addressed on priority. Please continue to provide us feedback regarding your visits to our resorts as it enable us to serve our members better. Thanks once again and looking forward to welcoming you at our other resorts soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Mahindra Puducherry

Address: 200/201, Valluvar Medu, Village Manapattu | Villupuram district, Bahour Commune Panchayat, Pondicherry 607402, India (Formerly Zest Big Beach)
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Swimming Pool
Hotel Style:
#5 Spa Hotel in Pondicherry
#7 Business Hotel in Pondicherry
#12 Family Hotel in Pondicherry
Price Range: £56 - £110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Club Mahindra Puducherry 3.5*
Number of rooms: 125
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Agoda, Booking.com, Expedia, Hotels.com, Travel Republic (UK), Evoline ltd, Ebookers and 5viajes2012 S.L. so you can book your Club Mahindra Puducherry reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Zest Big Beach Hotel Pondicherry
Zest Big Beach Pondicherry

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