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“Warm, Welcoming, drench in tradition”

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Anantha Heritage Hotel
Ranked #13 of 80 Hotels in Pondicherry
Certificate of Excellence
Pune, India
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Warm, Welcoming, drench in tradition”
Reviewed 1 September 2014

Been on tripadvisor's top list, we selected this and it fulfilled our expectations.

Reaching to hotel was bit making me down as I cant bear the unfaithful behavior of Auto-walas. We connected phone to Auto-wala with Hotel guy, but Auto-wala pretend that he does not know anything. So if you want to avoid, go with your map apps.

We booked room through multi-hotel booking site. We thought that we got a great deal as the discount was looking handsome. However we came to know that it is standard room, which has no balcony or view. So better to study type of rooms, so that your expectations match.

A warm welcome with Indian tradition(lightened lamp and teeka), Traditional yet clean and updated facilities and happy to help staff is the secret of all your good experiences.
It is really nice conversion of old house into excellent rooms with all amenities like wifi, AC, clean bathrooms etc.

The staff is really good to serve you best. Selva, Siva and other fellows(forgot the names, but everyone is really friendly). It made us uncomfortable while giving tips at checkout. Giving tip to all was bit beyond budget and giving it to 1 was unfair to others.(Suggestion- They can keep one box for tips, that can be distributed every month to all.)

We loved their food, though we only took breakfast for 2 days, it was a feast to have it. We always prefer to enjoy local things, so we went with Indian breakfast and it was too good.

The location is very much inside city, so that you can walk into the local market(if you are there on Sunday, must visit nearby weekly market), promenade and other french buildings.

Room Tip: Go for deluxe room, it has good space inside as well as balcony outside.
See more room tips
  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Durgavijay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDDYGOMEZ900396652, Manager at Anantha Heritage Hotel, responded to this review, 16 October 2014
Thank you for taking the time to write your comments on Trip Advisor.

Your appreciation about the hotel and the service is very encouraging and motivating for all of us.

We are looking forward to welcoming you back at Anantha heritage pondicherry in the very near future.

Regards

Fredrick Gomez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

264 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Mumbai
Level Contributor
74 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 19 August 2014

We decided to book this hotel for our trip based on the excellent reviews the establishment had received on TripAdvisor and our first impression was excellent. It is a beautiful and quaint little hotel which has managed to retain a certain old world charm, the rooms are huge and they have all the modern amenities you would expect from any hotel, including free WiFi. Its location is also great, being only a 10-15 minutes walk away from the promenade. Also, the staff were amazing and very helpful, especially the manager, Mr. Fredrick. However,the one thing that soured the whole experience was the fact that the AC in our room (Room 106) refused to work which makes staying in a hot and humid place like Pondicherry very difficult. The staff kept telling us that the AC would be fixed in 5 minutes but it took them 2 days to get it working right. It really was a shame, even their food is excellent, they served Traditional South Indian breakfast and dinner and it was really good food! I would recommend this hotel to anybody visiting Pondicherry with a word of caution though, check your room AC the minute you walk in!

Room Tip: Rooms on the 2nd floor have a view of the Temple and are better than the ones on the 1st floor. Howe...
See more room tips
  • Stayed August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank WRitesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDDYGOMEZ900396652, General Manager at Anantha Heritage Hotel, responded to this review, 27 August 2014
Greeting from Anantha Heritage Hotel pondicherry!!!
Thank you so much for taking the time to review our hotel.
Your valuable feedback regarding your stay with us is highly appreciated and the time taken
to provide us with these details is of utmost importance to us.
Dear sir, we are apologist for the ac is not working for 2 hours. As per you inform on the the day, we are immediately rectified the problem in the ac.
We thank you for all the positives pointed out in the review and we will share these with our
team.
Our team is very glad to hear that you enjoyed the services provided by the hotel and would
like to thank you for your positive comments about your experience at Anantha Heritage
Hotel Pondicherry. These are certainly going to be very encouraging and motivating
especially for the Team. It is always reassuring to learn that our efforts are being noted by
those whom we count on the most, "Our Guests".
Guest satisfaction is a high priority for us, an area that we repeatedly train on and follow up,
in an effort to sustain a high level of service throughout the hotel .
Thank you once again for your feedback. we look forward to welcoming you back to Anantha
Heritage.Hotel
Thanks and Regards
Fredrick Gomez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coimbatore, Tamil Nadu, India
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 13 August 2014

Hi I have been staying in this hotel last week well I felt like I was in a hybrid hotel where I can see a proper mixture of traditional and modern facilities.The ambiance was excellent.The service also was excellent.Then you may ask why you have given only four stars and not five it is because I faced some problems first although I had a local person with me we were in rounds to find out the hotel location.
The hotel which has put crisply in Google maps what you have to see in pondichery has forgotten about showing their own hotel location.
When I reached the hotel with much difficulty(even my calls to the hotel to help me with identifying the location went with out any result)to my surprise I found that my room for which I have paid in advance was not ready.I was kept waiting in a chunky room for more than an hour until I reached the booked room.The reception was friendly and offered me coffee on arrival.
The food quality was excellent and the price very economical.The hotel is a very calm place and ideal for people who want to stay from the crowd.
The service was very quick and with out any expectations.To mention Siva in the reception was very helpful.I forgot my credit card in the reception and went half way he send a person with the credit card to hand over the same to me safely.

Room Tip: Choose ground floor if you dont want to step up often.Book in advance.Have a clear idea of your chec...
See more room tips
  • Stayed August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank DrSubramonian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDDYGOMEZ900396652, General Manager at Anantha Heritage Hotel, responded to this review, 27 August 2014
Greeting from Anantha Heritage Hotel pondicherry!!!
Thank you so much for taking the time to review our hotel.
Your valuable feedback regarding your stay with us is highly appreciated and the time taken
to provide us with these details is of utmost importance to us.
We thank you for all the positives pointed out in the review and we will share these with our
team.
Our team is very glad to hear that you enjoyed the services provided by the hotel and would
like to thank you for your positive comments about your experience at Anantha Heritage
Hotel Pondicherry. These are certainly going to be very encouraging and motivating
especially for the Team. It is always reassuring to learn that our efforts are being noted by
those whom we count on the most, "Our Guests".
Guest satisfaction is a high priority for us, an area that we repeatedly train on and follow up,
in an effort to sustain a high level of service throughout the hotel .
Thank you once again for your feedback. we look forward to welcoming you back to Anantha
Heritage.Hotel
Thanks and Regards
Fredrick Gomez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 August 2014

We stayed for a week and it was one the best stays, the place is neat,quiet and beautiful and the staff is ever helpful.They are always eager to help you with a smile, solving all your queries. We had an excellent stay. The location is really good and you have everything in 1.5- 2 km radius. Breakfast is good, freshly prepared and we were later told that on special request and prior order they serve lunch and dinner too.Staff is really helpful,Manager Fedrick even helped us book our cab to Chennai airport.
Property is big, though it might not like that from the street. Its very well maintained.
Lovely Perumal Coil temple next door adds to the charm.The place has maintained its old world charm though imbibed all the necessary modern amenities.
Would love to come again.

Room Tip: 1.Write to them beforehand to get best rates. 2. 1st floor rooms will be slightly better for view...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank MitraDas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDDYGOMEZ900396652, General Manager at Anantha Heritage Hotel, responded to this review, 27 August 2014
Greeting from Anantha Heritage Hotel pondicherry!!!
Thank you so much for taking the time to review our hotel.
Your valuable feedback regarding your stay with us is highly appreciated and the time taken
to provide us with these details is of utmost importance to us.
We thank you for all the positives pointed out in the review and we will share these with our
team.
Our team is very glad to hear that you enjoyed the services provided by the hotel and would
like to thank you for your positive comments about your experience at Anantha Heritage
Hotel Pondicherry. These are certainly going to be very encouraging and motivating
especially for the Team. It is always reassuring to learn that our efforts are being noted by
those whom we count on the most, "Our Guests".
Guest satisfaction is a high priority for us, an area that we repeatedly train on and follow up,
in an effort to sustain a high level of service throughout the hotel .
Thank you once again for your feedback. we look forward to welcoming you back to Anantha
Heritage.Hotel
Thanks and Regards
Fredrick Gomez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014 via mobile

Stayed in Anantha for two nights in a first floor room that faced the covil-- the tamil word for temple. The view was beautiful and so was the room. Breakfast isn't a big spread but wholesome and tasty -- choice of South Indian and continental though we had only the southie. Staff is friendly especially Frederick the manager who gave us a late checkout at no extra charge. Also helped us rent a scooter which is a great way to get around pondy

Stayed July 2014, travelled with friends
Helpful?
1 Thank nraajDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDDYGOMEZ900396652, General Manager at Anantha Heritage Hotel, responded to this review, 27 August 2014
Greeting from Anantha Heritage Hotel pondicherry!!!
Thank you so much for taking the time to review our hotel.
Your valuable feedback regarding your stay with us is highly appreciated and the time taken
to provide us with these details is of utmost importance to us.
We thank you for all the positives pointed out in the review and we will share these with our
team.
Our team is very glad to hear that you enjoyed the services provided by the hotel and would
like to thank you for your positive comments about your experience at Anantha Heritage
Hotel Pondicherry. These are certainly going to be very encouraging and motivating
especially for the Team. It is always reassuring to learn that our efforts are being noted by
those whom we count on the most, "Our Guests".
Guest satisfaction is a high priority for us, an area that we repeatedly train on and follow up,
in an effort to sustain a high level of service throughout the hotel .
Thank you once again for your feedback. we look forward to welcoming you back to Anantha
Heritage.Hotel
Thanks and Regards
Fredrick Gomez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dhaka City, Bangladesh
2 reviews
Reviewed 23 July 2014

Loved the rooms and the people. On the northern end of the city, so getting to the good restaurants (which are more on the south) is difficult but there are plenty of local restaurants nearby. Only small gripe, I had been promised on the phone that I wouldn't be charged for my son for the bed (and I wouldn't take extra bed) but when it came to settle the bill the same person said they would charge me. Slightly awkward moment, but the stay was good enough to make me forget this :)

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Sandy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDDYGOMEZ900396652, General Manager at Anantha Heritage Hotel, responded to this review, 27 August 2014
Greeting from Anantha Heritage Hotel pondicherry!!!
Thank you so much for taking the time to review our hotel.
Your valuable feedback regarding your stay with us is highly appreciated and the time taken
to provide us with these details is of utmost importance to us.
We thank you for all the positives pointed out in the review and we will share these with our
team.
Our team is very glad to hear that you enjoyed the services provided by the hotel and would
like to thank you for your positive comments about your experience at Anantha Heritage
Hotel Pondicherry. These are certainly going to be very encouraging and motivating
especially for the Team. It is always reassuring to learn that our efforts are being noted by
those whom we count on the most, "Our Guests".
Guest satisfaction is a high priority for us, an area that we repeatedly train on and follow up,
in an effort to sustain a high level of service throughout the hotel .
Thank you once again for your feedback. we look forward to welcoming you back to Anantha
Heritage.Hotel
Thanks and Regards
Fredrick Gomez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 7 July 2014

I would definitely recommend this little and warm heritage in Pondicherry: rooms are big, clean, elegant and silent even if the hotel is very central. Good breakfast and pleasant yard. Good people and good vibe!
Massimo

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mapil82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FREDDYGOMEZ900396652, General Manager at Anantha Heritage Hotel, responded to this review, 19 July 2014
Dear Sir.
Vanakkam from Anantha Heritage Hotel Pondicherry!!
Thank you for taking the time to write your comments on Trip Advisor.

Your appreciation about the hotel and the service is very encouraging and motivating for all of us.

We are looking forward to welcoming you back at Anantha heritage pondicherry in the very near future.

Regards

Fredrick Gomez
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Anantha Heritage Hotel

Property: Anantha Heritage Hotel
Address: 96 Rue Perumal Koil, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #13 of 80 Hotels in Pondicherry
Price Range (Based on Average Rates): £
Hotel Class:2 star — Anantha Heritage Hotel 2*
Number of rooms: 6
Official Description (provided by the hotel):
We would like to introduce ourselves as The Anantha, a 6 room Heritage Hotel, ideally located in the heart of the city. A typical Heritage Home now restored & modernized into a hotel with an architectural landmark of Pondicherry. ... more   less 
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