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“Good experience at the hotel”
Review of Laila's County

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Laila's County
Ranked #50 of 82 Hotels in Pondicherry
Bengaluru, India
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good experience at the hotel”
Reviewed 14 January 2013

Stayed in the Standard room for 2 days, telephonically booked the room directly at the hotel through Ms. Lakshmi. Very simple and hassle free booking. The room is small, however it has all the facilities that you would expect from a good hotel. The bathroom was spotless. The location is perfect; walking distance to the ashram and the beach.

The staff is also very friendly and attentive.

Definately worth a mention is The Cucina Restaurant. EXCELLENT quality of food with great taste. Good to know that a small hotel is focused on quality

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank poornima0724
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph s, Manager at Laila's County, responded to this review, 19 January 2013
Thank you for spending your valuable time to leave your feedback on Tripadvisor.com, we would like to acknowledge your kind compliments for our team members, your continued patronage and suggestions are vital part of our growth, we're committed to total guest satisfaction and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
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    23
    7
    8
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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English first
Hyderabad, India
Level 1 Contributor
3 reviews
Reviewed 28 December 2012

Stayed in the Suite for 4 days in during Christmas '12. Right from the time you enter the hotel, u feel so welcome!! The staff is very friendly and extremely hospitable. They have their own restaurant which serves amazing food...try their Continental & Indian cuisine. The room service is super prompt.
The hotel is 5 minutes walk from the promenade beach...The rooms are not that big but have been arranged very well...as they say good things come in small packages!!Even though the rooms are small, they have been given a modern & luxurious touch!
Would definitely recommend this hotel :))

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonali2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph s, Manager at Laila's County, responded to this review, 19 January 2013
Thank you for spending your valuable time to leave your feedback on Tripadvisor.com, we would like to acknowledge your kind compliments for our team members, your continued patronage and suggestions are vital part of our growth, we're committed to total guest satisfaction and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level 5 Contributor
52 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 26 December 2012

Fairly new hotel in pondicherry, booked directly at the hotel thru Ms. Lakshmi, she gave us a good deal for Club rooms(2nd Category rooms), since we were reaching pondicherry around midnight, while booking they allowed us to check out at the regular check out time of 12noon, thereby allowing us to stay for almost half day extra and infact we even got late during our check out by another 1 hour and they absolutely did not have any issues with that.

Nice Staff, Terrace restuarant is nicely done, gives a small view of ocean. Did not try the breakfast but ordered room service for the dinner and kitchen chef/staff were absolutely amazing to suggest and make some special dishes on our demand which were not even listed on the menu and they tasted delicious.

Coming to room, room size was Ok to stay as in not very big or not very small, we heard that the first category rooms are smaller. Rooms are very very nicely done up, fabulous interiors with wooden flooring, soft led lightings, rooms and bathrooms are clean and well maintained, nice plush pillows and extra comfortable mattress followed by the very effective AC in sultry pondi weather ensured a sound sound sleep. They also have a mini bar in the room, a working
desk, big lcd tv, tea coffe maker replinshed daily. Housekeeping staff did not hesitate to fulfill any and every request of ours.

Hotel is very very nearby to the rock beach and other market area of Pondi. They do have a car parking but a bit away from hotel for which they do have a valet service. Overall a very nice comfortable and good hotel with 5* room design and comfort to ensure a amazing stay given the price they charge(we have seen other hotels charging so much while giving zero service and ordinary rooms).

Rooms appear exactly similar to teh pics they have posted on their website/tripadvisor.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank HighwayTraveller01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph s, Manager at Laila's County, responded to this review, 19 January 2013
Thank you for spending your valuable time to leave your feedback on Tripadvisor.com, we would like to acknowledge your kind compliments for our team members, your continued patronage and suggestions are vital part of our growth, we're committed to total guest satisfaction and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 December 2012

It was a gr8 stay at the executive room in this hotel. It was just five minutes walk from the Pondicherry beach. The rooms though a little small in size had all facilities you can ask 4. Food was gr8.















  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Dipankar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph s, Manager at Laila's County, responded to this review, 19 January 2013
Thank you for spending your valuable time to leave your feedback on Tripadvisor.com, we would like to acknowledge your kind compliments for our team members, your continued patronage and suggestions are vital part of our growth, we're committed to total guest satisfaction and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nova Gorica, Slovenia
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 December 2012

Very nice hotel, with very helpful stuff. Small but clean and modern rooms. Location is not perfect, but everything is in walking distance. Rooftop restaurant is OK, with good food.The Staff are prompt and gave excellent customer service. They also selected a chauffer driven cab for traveling to aurovile and mahabalipornam.

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 178Ales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph s, Manager at Laila's County, responded to this review, 19 January 2013
Thank you for spending your valuable time to leave your feedback on Tripadvisor.com, we would like to acknowledge your kind compliments for our team members, your continued patronage and suggestions are vital part of our growth, we're committed to total guest satisfaction and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 November 2012

Every thing was good except for the room was little small even for two persons. No doubt room was very good and well maintained with good A/C. Even the food in the restaurant was upto mark. Location wise also it was convenient.

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Mithun S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph s, Manager at Laila's County, responded to this review, 19 January 2013
Thank you for spending your valuable time to leave your feedback on Tripadvisor.com, we would like to acknowledge your kind compliments for our team members, your continued patronage and suggestions are vital part of our growth, we're committed to total guest satisfaction and we look forward to your next visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Laila's County

Property: Laila's County
Address: 8 Quai D' Ambour Ambour Salai, Pondicherry 605001, India (Formerly The Mercure Hotel)
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #50 of 82 Hotels in Pondicherry
Price Range (Based on Average Rates): £
Hotel Class:3 star — Laila's County 3*
Number of rooms: 12
Official Description (provided by the hotel):
A five minute walk away from the Bay of Bengal, Laila's County is a stylish boutique hotel offering opulent accommodation and wonderful five star service. Located in the heart of Pondicherry, the hotel is brilliantly done in style and has a distinctly modern interior. Laila's County believes in spoiling its guests with its service and hospitality and promises to be a one stop solution to all guest needs. ... more   less 
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