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Reviews (739)
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All reviewsbusy junctionswimming poolbreakfast spreadbusiness tripbusiness hotelvalue for moneyin room diningcourteous staffroom servicethe heart of the citystar propertymorning breakfastbuffet lunchcomfortable stayrooms are comfortablenice ambienceexcellent hotel
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Reviewed 6 May 2014

Stayed 2 nights with family 2 double occupancy, very inefficient house keeping & Room service and also very bad experience from front desk while check in.
Food quality was very good but room service was very bad.
Rooms are very good but not proper cleaning and less amenities even on request also house keeping not providing.
2 days of during my stay i asked about wifi but no result from the front desk and even duty manager it self unable to resolve the guest needs.
my over all experience was very bad during the stay.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank MuhammedSharshad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra R R, General Manager at Accord Puducherry, responded to this reviewResponded 10 May 2014

Dear Mr.Muhammed
Greetings from Accord Puducherry!!
Thank you for staying in our hotel and giving your valuable feedback.
I regret the inconvenience you had been put through and understand your disappointment caused due to this during your stay. We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I would like to assure you that remedial measures have already been instituted to avoid recurrences in future which will definitely be evident during your next visit.
I look forward to welcoming you back to our hotel and please be rest assured that we will do every thing possible to match your expectation and experience.
Warm regards
Ravindra Raju

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

Stayed there for 2 nights good property but lacks pondi feel .... food was good ... away from the promenade ... does not know how to handle crowds ... All services very very slow. ... superb breakfast ... Please don't ask anything to their staff about pondicherry that don't know anything ...

Stayed: May 2014, travelled with friends
1  Thank Anuj A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra R R, General Manager at Accord Puducherry, responded to this reviewResponded 10 May 2014

Dear Mr. Anuj
Greetings from Accord Puducherry!!
Thank you for staying in our hotel and giving your valuable feedback.
I regret the inconvenience you had been put through and understand your disappointment caused due to this during your stay. We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations. I would like to assure you that remedial measures have already been instituted to avoid recurrences in future which will definitely be evident during your next visit.
I look forward to welcoming you back to our hotel and please be rest assured that we will do every thing possible to match your expectation and experience.
Warm regards
Ravindra Raju

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2014

Had a very good experience at the Hotel. Let me put forth all them by points:-
1.We arrived early. They managed to give us a room by 10:00AM.
2. Rooms are very spacious. All items were clean and tidy. Each part of the room is carefully crafted.
3. The food/buffet spread was huge. Lots of choices for veg/non-veg.
4. The swimming pool is of the right ambiance and looks.
5. Overall, if you can afford their rates, I say that you can go for it blindly.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Deepak J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra R R, General Manager at Accord Puducherry, responded to this reviewResponded 23 April 2014

Dear Mr.Deepak
Greetings from Accord Puducherry!!
Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Puducherry and it will be a great pleasure meeting up with you.
It’s When You Win, We Win!1
Warm regards
Ravindra Raju

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 April 2014

Accord Puduchery is a nice hotel with a pool and Gym. The rooms are clean and cozy. The restaurant offers very good continental and local breakfast and Lunch/Dinner. The variety is very good. The approach to the hotel...the In and Out gates may be a bit confusing as its on a busy junction.

Room Tip: The pool view rooms may be better.
  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Harish U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra R R, General Manager at Accord Puducherry, responded to this reviewResponded 19 April 2014

Dear Mr.Harish
Greetings from Accord Puducherry!!
Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Puducherry and it will be a great pleasure meeting up with you.
It’s When You Win, We Win!1
Warm regards
Ravindra Raju

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

It is very appreciable level of hospitality and i feel home away from home with international standards. All the foods in the breakfast was very nice. In the maintenance of rooms very high level of standards has been followed. And the charges were also very affordable for the facilities provided.

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Pommian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ravindra R R, General Manager at Accord Puducherry, responded to this reviewResponded 17 April 2014

Dear Mr.Pommian
Greetings from Accord Puducherry!!
Thank you for staying in our hotel and giving your valuable feedback.
We at Accord aim at winning guest satisfaction and it is only through such feedback from discerning guests like you that we strive to improve our services and facilities to the best and meet up to your expectations.
I am thrilled to know that we were able to delight you with our services and facilities and your comments about our hotel, especially the staff and food, are truly inspiring.
Once again, I thank you for your comments and look forward to welcoming you back to our hotel. Do write to me or call me during your next visit to Puducherry and it will be a great pleasure meeting up with you.
It’s When You Win, We Win!1
Warm regards
Ravindra Raju

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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