After staying a couple of times in Accord Metropolitan Chennai, we decided to try Accord Puducherry as it belongs to the same hotel chain, the first impression was good and the check in was smooth. We were given the road facing rooms which were neat and spacious but were in fact quiet noisy throughout the day due to the traffic outside, which greatly affected the sleep quality at night. The Breakfast and Dinner Buffet at Seasons were fantastic and service was also satisfactory.
Overall it was a satisfactory experience but I must say that there is a lot of scope for improvement and the staff of the hotel can easily take some classes from their Chennai counterparts about customer service, housekeeping services etc.More
- Free Wifi
- Breakfast included