Actually we were supposed to stay on 31st night. I had already booked a room. the guys in reception did not give proper assitance and were RUDE.
no Valet parking - though they were lot of drivers available - they just asked us to park as they were busy.
the elevator was the only one which was impressive.
No carpet on floor and on the room. Nothing was inside the mini bar, the rest rooms were clean however not upto the mark. the furniture were pretty old. and the hotel doesnt qualify a 5 star or 4 star or even 3. the room amenities were like a normal lodge which is available for rs.1000 or rs.1500.. I was not able to stay there, i immediately called another 5 five star hotel in pondy and they went there. The guys in reception and the manager were literally forcing us to stay and were infact scaring us. This was the most terrible experience i had. No proper service, no trained staff and this is not a 5 star hotel and can never become one if they have staff like these. just not be there were a couple of guests who had several complaints which the hotel never accepted. Its is better to stay in a lodge - atleast you save some money. Finally i made my new year's eve interesting shifting to another genuine five star hotel.
- Official Description (provided by the hotel):
- One of the elite hotel in pondicherry which is representing the french architecture and remembrance of anglo- french era. Ideally located in the mid of the city.the hotel has very easy access to all major tourist attractions within one kilometer.we have choice of 4 restaurants and 3 variety of halls to cater all sort of pepole and occasions.For fitness freak we have spa center and gym. we have 2 swimming pool for both adults and kids.24hrs coffee shop to serve round the clock food and bevarage. ... more less
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