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“Brilliant hotel, best staff ever.”
Review of Hotel Karai

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Hotel Karai
Ranked #34 of 151 Pondicherry B&B and Inns
New Delhi, India
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Brilliant hotel, best staff ever.”
Reviewed 18 January 2014

We stayed at Karai from 11th January, 2014 till 14th January, 2014. First of all, it was brilliant that all the staff could converse properly in English, secondly the hotel was located ideally in the heart of the city and was easy to find as the bus stop is right in front of the hotel and it's located at the most famous crossroads of Pondicherry. The staff was really helpful and extremely polite and we had a swift check-in and were handed our room key within 5 minutes of arriving at the hotel. We had an executive room which was the 2nd category of rooms available but we had a look at the most basic room as well and that too was pretty great except, of course it was smaller in size but the tariff was substantially lower. Our executive room was great and the washrooms were also clean and all modern facilities were available in the room and to my surprise, an electronic safe was also provided which i wasn't expecting. As soon as you get out of the hotel a huge line of auto's is waiting to take you places and travelling by auto is the best option for people who are not willing to rent a 2-wheeler in Pondicherry. The hotel also provides complimentary breakfast to all it's guests, the food is pre-plated and not a buffet but i guess for the tariff they charge, complimentary breakfast is anyway a steal. The hotel has a restaurant at the ground floor as well, we didn't eat there but every time we crossed the place it was always full of people. The room service is also good and extremely fast but i would suggest that you do not order Chinese food because it's not their specialty. Rock beach at the promenade is just 10 minutes from the hotel by auto and it's located at the french colony so that really is the best place to hang out and all good restaurants like le club, rendezvous and extacy are located there only. I would suggest that you take a 2-wheeler on rent because auto's are too expensive. On the whole, my experience with Karai was brilliant and the next time i visit the place i would love to stay at Karai again. Note -: Mrs. Sheela, the front office manager at the hotel was really helpful, kind and handled everything perfectly during our stay, so a special thanks to her as well.

Room Tip: Go for the executive rooms, they are quite big in size and more comfortable to stay in.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RakshakChopra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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70 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Tiruchirappalli, India
Level 6 Contributor
187 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
Reviewed 16 January 2014

we stayed @karai last weekend. thanks to tripadvisor because of which we chose this hotel. 1st about pondichery..the roads within city is narrow and dug up. so there is absolutely no parking space on the roads. so beware choosing hotels with no carpark. so these points favour hotel karai. they are just at the entrance to pondichery at indiraganghi square where one road leads to ecr(auroville), other to chunambar, another to villupuram and 4the to pondichery interior. the location therefore is awesome. next the rooms are super cool and plush. they are absolutely worth the cost. there is place to park car temporarily on the rear of the hotel and they have a covered carpark 3 blocks away equipped with a cctv. 24hr hot water was absolutely true. the hot water flows the moment you open the hot water knob is truely awesome in this weather.we stayed in both karai suite and executive room. both of them were equally great. however a suite is a suite when speaking of space and comfort. their front office(ms sheela) was very prompt in her response and our stay from check in to check out was absolutely hassle free.

Room Tip: karai suite has 2 rooms with double cots and led tv in both room.
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank travelsome4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rampur, India
1 review
Reviewed 12 January 2014

neatly made rooms, small but good hotel, good restaurant also. Hotel is situated in the heart of the city . All the attraction of the city is at equidistant from this place. Ambiance of hotel suits the city.

Room Tip: neatly made rooms, small but good hotel, good restaurant also
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Abhay70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coimbatore, India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 January 2014

we had really de worst experience..I travel frequently but I ve never experienced such a worst stay elsewhere...1.almost every room except 1or2 rooms smell of cigar which caused nausea..2.room service v.v.v.poor.they never clean up rooms daily..de one sitting at front desk does room service too..3..worst of all de breakfast at cafe in basement..TERRRRIBBBLLEE. .don get carried away by the word complimentary breakfast..ala carte service,only 4menus idly dosa pongal n poori of which two won't be available..and de delivery of food wil be 30minutes be it dosa r idly r coffee...we lost our temper waiting for half an hour for each item we ordered....overall, a worst place to stay..plz don prefer if ur planning a happy holiday..this hotel spoils our holiday mood ...guaranteed WORST PLACE..

Room Tip: Don't prefer staying at this hotel..
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Vippee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore
1 review
Reviewed 7 January 2014

Nice Hotel good rooms worth the money paid for,quick service and hospitable staff only issue is parking as during lunch and dinner hours parking vehicle would be difficult ,but still with the the budget I had this seems to be best opton

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank akash_s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
1 review
Reviewed 1 January 2014

I stayed in this hotel for 4 nights. Booked it a month in advance on phone. Room was ready before arrival. Staffs were friendly and helping.

Pros:
Clean,Nice, Beautiful and Cozy Rooms
Friendly and co-operative Staffs
Central Location
Room Service is good, Good south Indian Food is available from Karai Restaurant at the ground level at same price.


Cons:
Opt for rooms which are on other side of main road else forget about sleep in early morning. I am an early bird hence didn't affect me.
Waiters are bit impatient, expect you to answer the bell within 10-15 seconds. (Lesson to manager)

Room Tip: Choose a room which is on the other side of main road.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wanderer_Ravi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bengaluru, India
1 review
Reviewed 30 December 2013

I recently been pondicherry and it was a last minute plan, so I couldn't get any good hotels. Then one of my friend suggested this hotel and I was very reluctant to go there. But for my surprise, it was very clean and very good. The room was cosy and neat. As the restaurent is also attached, it was very comfortable for us to get a good non-veg dishes. I felt it is more than worth for its price.

Room Tip: rooms on the road side view is good
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank rameshtgblr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Karai

Property: Hotel Karai
Address: 100 Feet Road, Pondicherry 605005, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #34 of 151 B&Bs / Inns in Pondicherry
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Karai 2*
Number of rooms: 17
Official Description (provided by the hotel):
A new property started from 14th of Jan. 2013. Beautifully designed rooms with all the basic facilities of LED, WIFI, tea/coffee maker, daily newspaper and so on. It's a centralized AC property. It also has a restaurant and a coffee shop. Room service is also available. ... more   less 
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