It was our first visit to Pondicherry. We stayed at this hotel on a vacation with two other couples. Great Location, Good Lobby, Excellent Check In Experience.
Front Office - Our Room Key got deactivated in the afternoon ( we understand that technology fails sometimes ). We called the reception for a duplicate key OR if somebody could open the door. Nobody from front office came, we gave couple of reminders - still nobody came. Finally there was a House Man around and he assisted in opening the door. We went in and did not bother anybody. It was then in the evening ( after 4 hours ), I called again and somebody arrived then.
Restaurant - We went for Lunch in the restaurant and it was around 3. 30 pm..the lunch session was over. We understand and know the timings. We asked for the all day dining menu from the Restaurant Supervisor / Manager. His Response - " Lunch session is over, we only have burgers and sandwiches ". I told him politely there should be a All day dining Menu and his response " I am telling you what all are there "....I do not expect this kind of response from any class of restaurant. Finally he gave the Menu and we ordered for our group. The Pizza that we ordered had a foul smell which we returned immediately..there was no apology NOR an alternate offer from the same guy. These are basics in hospitality. We had a very bad experience in the restaurant mainly because of the gentleman who was handling our table. We signed the bill and moved to our rooms.
Then the Air Condition failed in one of our rooms around midnight. We called for assistance - The response was " he is coming ", we waited for 10 minutes then called again " The response was same "......Nobody came . We slept without bothering to disturb the hotel staff again.
Swimming Pool was full & busy with Kids on Summer Camp learning swimming sessions - But we loved watching them and appreciated their fitness in the pool. We had a Nice time here.
I will like to appreciate the Chef who was at the Egg Counter in the restaurant. He is a champion.
I expected better service from this property but somehow it did not match my expectation and will think twice before visiting or recommending this property.
- Official Description (provided by the hotel):
- Anandha Inn Convention Centre and Suites is a four star classified hotel located at the heart of the city. 10 min walk to beach and Sri Aurobindo Ashram, French Consulate and govt. public service offices. And walkable distance to the city's shopping centres and downtown. 7 km to Auroville - the international township. 3 km to railway station, 4 km to bus terminal. 140 km to International Airport (Chennai-MAS), 1 hour drive to Mahabalipuram, Chidambaram and many historical places. Well appointed 145 rooms with the option of single or double occupancy. These moderately priced accommodations are ideal for corporate, leisure and budget travelers. This centrally air-conditioned rooms are furnished with all modern facilities like guest supplies, minibar, coffee kettle, electronic key card lock, safe lock, LCD TV, one touch telephone, free Wi-Fi internet, soft comfort pillows, health club, Ayurvedic SPA, swimming pool with Jacuzzi, florist, cosmetic/bookstore, beauty parlour and boutique shop and travel desk. Convention centre with this hotel property has 50,000 Sq Ft banqueting spaces for MICE and social gatherings including pre function areas which can cater up to 1000 PAX each in the 2 large banquet halls and 400 Pax in the small banquet hall, 2 board rooms, 3 business chambers, net browsing area, meeting lounge, 24 hr coffee shop, 59 premium rooms with king size/twin bedded/executive suite/club suite/presidential suite, club lounge with all the facilities adhering 4-5 star standards. ... more less
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- Also Known As:
- Anandha Hotel Pondicherry