We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Time of our lives!”
Review of The Promenade

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Promenade
Ranked #8 of 83 Hotels in Pondicherry
Reviewed 5 April 2014

Couple of days back when we planned for a small road-trip to Pondy, we were hunting for a place to chill out which was cozy enough and at the same time shouldn't burn a hole in our pockets! Fortunately, it was ladies night at Promenade and we had 5 pretty women in our gang, so we didn't think twice! Girls had cocktails while we guys had to settle for shots!=( It wouldn't be fair on my part without thanking Mr Iyappan who helped us with the drinks, he made sure we had the time of our lives and at the same time mixed it up responsibly so that we all were in our senses! :D Only turn offs were that there wasn't a proper dance floor and they had a curfew time of 9 30 while all other bars were open till 10!:( So, if you are longing for a night that you would never wanna forget, go to The Promenade and get hold of Iyappan to serve you!xD

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank sannadal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 7 April 2014

Dear Guest,

Thank you for choosing The Promenade to chill out and spending your valuable time to leave your feedback on TripAdvisor.

I would like to thank you for the special mention of Ladies night at Risque which happens every Wednesday where free drinks are served to the ladies.

Due to general elections bar’s timings are restricted, we would like to acknowledge you appreciation for our bartender Mr. Iyappan, I have shared your feedback with the entire team, I am sure your positive feedback will encourage them to do their best further.

We're committed to total guest satisfaction and we look forward to your next visit.

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (1,173)
Traveller rating
Traveller type
Time of year
Language
  • More languages

700 - 706 of 1,173 reviews

Reviewed 5 April 2014

Guys if you are looking for an amazing customer service, Then promenade is the place.

Especially with regard to Mr. Iyyappan at the bar. He simply made our visit to pondy complete.

The ladies night at the promenade is an amazing thing they have.....the cosmopolitan vodka (cranberry mix) is just too good !

Thanks a lot iyappan for making our day ! :)

  • Stayed: April 2014
    • Location
    • Cleanliness
Thank Sahana123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 7 April 2014

Dear Guest,

Thank you for spending your valuable time to leave your feedback on TripAdvisor, we are glad to know that our hotel was at par with your expectations.

I would like to thank you for the special mention of Ladies night at Risque and appreciation for our bartender Mr. Iyappan.

It is our endeavor to ensure that every guest leaves as an ambassador of our product and services. We are delighted to note that we have exceeded your expectations.

I have shared your feedback with Mr. Iyappan and the entire team.

We're committed to total guest satisfaction and we look forward to your next visit.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

stayed in sea facing room and the view was really good. it was in the 3rd floor. staff were very helpful, breakfast buffet spread had too many options for veg and non veg, roof top restaurant and the hotel bar served good food and drinks. Mr. Basha helped us with everything, right person to be contacted.

Room Tip: 3rd floor first room. got sea view on the front and the right side windows. basically need to choose...
See more room tips
  • Stayed: March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AnupJavali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 7 April 2014

Dear Guest

We were so happy to read your amazing comments on Trip Advisor following your recent stay at The Promenade

Thank you for sharing such a fantastic review on Trip Advisor. Your time and praise is overwhelming and precious to us.

Your compliments is inspirational for all of us. We are committed to consistently providing warm, efficient and discreet service to our guests and their appreciation and acknowledgement is our greatest reward.

Your positive comments about Mr. Basha are deeply appreciated and have been communicated to the entire team. I am sure that these will go a long way in encouraging them to strive for higher levels of excellence.

We are all looking forward to welcome you back and to get another opportunity of creating wonderful experiences for you.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

Hello,

It was my first visit to Puducherry (Pondi), and a memorable one too. One of the biggest reasons to make it memorable was The Promenade.

Wonderful Staff, Always at your help. (Special Callout for Dev & Divya)
Amazing View from the room (Seafacing)
Loved the Pizzas (Wood Oven)
Artistic Decor (Leather + Wood + Painting)
Complimentary Surprises be it freshly baked Cookies or Chocolates.

Loved it....

One of the outstanding part was the ideal location of the hotel. Makes it easier for a new person to travel around without any trouble.

Looking forward to Come again soon.

Room Tip: Best Room is No. 37
See more room tips
  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Coastal_Dhruv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 2 April 2014

Dear Guest

We were so happy to read your amazing comments on Trip Advisor following your recent stay at The Promenade

We really appreciate your going out of the way to detail your stay and for taking the time to highlight every aspect of hotel stay. Thank you.

Mr. Dev, Ms. Divya and the entire team is pleased to know from your comments that their efforts were so well appreciated; we are inspired by your comments and truly appreciate your gracious praise.

We are all looking forward to welcome you back and to get another opportunity of creating wonderful experiences for you.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2014

This is simply the best hotel in Pondy. The sea side promenade location is the key, and even the service is the best.

There is nothing much in Pondy to see, the location of the hotel lets you to sit at the promenade for late hours which is not even one minute walk. The main market (which is actually tooo good) is a 5 minute walk from the hotel.

Breakfast spread was very well laid, each and every item was best in taste. You can have super pizzas in the open air restaurant.

Not worth visiting Pondy if not staying at the Promenade.

Cheers to the whole team !!

Room Tip: Always choose sea facing room.
See more room tips
  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Agarwalrohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 31 March 2014

Dear Guest,

Thank you for rating us best hotel in Pondicherry on TripAdvisor, I would like to thank you for the special mention of location and service as best.

Also I would like to thank you for the special mention of breakfast buffet spread and pizza’s by sea at the open air restaurant food

It is our endeavor to ensure that every guest leaves as an ambassador of our product and services. We are delighted to note that we have exceeded your expectations.

We are all looking forward to welcome you back and to get another opportunity of creating wonderful experiences for you.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2014

Simply the best hotel we have ever stayed....staff,location, service, food all excellent. We loved sitting in the light house which is roof top restaurant and it was wonderful after 8pm with windy and breezy kind of feel facing towards sea side.the staff are helpful and polite,and very good at following up request.we would absolutely recommend this to anyone like us.

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Sam2803014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 31 March 2014

Dear Guest,

Thank you for spending your valuable time to leave your feedback on TripAdvisor, we are glad to know that our hotel was at par with your expectations.

I would like to thank you for the special mention of Lighthouse Restaurant

Your continued patronage and suggestions are vital part of our growth; I have shared your feedback with entire team.

We're committed to total guest satisfaction and we look forward to your next visit.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 March 2014

Pondicherry just did not appeal to us, having naively expected a French colonial town different to the British ones but sadly a strip of possibly French influence but then a noisy dirty Indian city of little charm
The hotel was well placed on the beach area but had lots of little irritations, this and that did not work and the staff were slow to respond, and had absolutely no charisma at all, so the fault may be with us rather than the hotel
There seemed places with more style in the few French streets
Hugely disappointing

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank dunstanrichard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 26 March 2014

Dear Guest,

Thank you for spending your valuable time to leave your feedback on TripAdvisor.

You stayed with us in April 2013, please accept my sincere apologies for the inconveniences caused during your stay.

I request you to treat this in isolation and let it not mar your impression of our hotel. I assure you that greater care will be exercised in future to ensure that your stays with us are comfortable, enjoyable and exceed your expectation.

Please give us another opportunity and stay with us on your next visit to Pondicherry.

We look forward to welcome you back to The Promenade.

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pondicherry hotels
9.6 mi away
Bonjour Bonheur Ocean Spray
Bonjour Bonheur Ocean Spray
#20 of 83 in Pondicherry
802 reviews
0.3 mi away
Palais de Mahe
Palais de Mahe
#1 of 83 in Pondicherry
534 reviews
2.1 mi away
The Sunway Manor
The Sunway Manor
#6 of 83 in Pondicherry
631 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Le Dupleix
Le Dupleix
#10 of 83 in Pondicherry
525 reviews
2 mi away
Accord Puducherry
Accord Puducherry
#14 of 83 in Pondicherry
642 reviews
0.8 mi away
Shenbaga Hotel & Convention Centre
Show Prices
Show Prices
Show Prices

Been to The Promenade? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Pondicherry
#3 Spa Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
Price Range: £72 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, TripOnline SA, Expedia, Cancelon, Ebookers, getaroom.com, Evoline ltd, HotelQuickly and 5viajes2012 S.L. so you can book your The Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing