We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful sea view!”
Review of The Promenade

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Promenade
Ranked #8 of 82 Hotels in Pondicherry
Reviewed 30 May 2014

Located on the beach, this hotel is a small but beautiful property.. It offers a spectacular view of the ocean from the rooms as well as the restaurants. Well appointed rooms and french influenced cuisine are amongest other specialties. They have a great breakfast spread. The staff were extremely friendly and great services too.
They also have an average sized pool and roof top restaurant where one could dine the french cuisine enjoying the sea view and the breeze.
The only draw back is that the bathrooms could have been maintained better considering that rest everything was great, but no complaints.
Overall it was a nice experience staying here and would definitely recommend the place.

Room Tip: Specifically ask for the sea front room as they also have pool facing rooms.
See more room tips
  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank sthoppil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 31 May 2014

Dear Guest,

Thank you very much for sparing time to share your feedback on Trip Advisor.

My team and I deem it a privilege to have served you and we are happy to read such a delightful review from you.

Your compliments on our hospitality has also been shared with the entire team for whom it has been a tremendous source of inspiration. The team is committed to quality service and it is recognition such as yours which inspires us to deliver our best.

We have noted your comments on bathroom and are grateful for this feedback.

The team and I thank you once again for your time and look forward to welcoming you back.
Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,142)
Traveller rating
Traveller type
Time of year
Language
  • More languages

644 - 650 of 1,143 reviews

Reviewed 30 May 2014

The best thing about this hotel is the location. It faces the promenade, as the name suggest and is in the heart of town. Lovely location and you just need to step out to feel the sea breeze hit your face or take a walk down the stretch of water. The rooms however were not up to the mark, especially at Rs 6500 a night. The paint was peeling off the walls, there was a damn musty smell. And the actually view from the room was just the wall of a building - so nothing to enjoy the benefits of the location. The breakfast is great - large spread,live counter and good service.
But if you are in town for a day or two, this is ideal. Just try and get a better deal.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Thank sws5891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 31 May 2014

Dear Guest,

Thank you for choosing The Promenade, during your visit to Pondicherry and also for taking time to share your views on TripAdvisor.

I would like to thank you for the special mention of location right in the heart of white town.

We are also grateful for your appreciation on breakfast spread, live counters and good service.

We have noted your suggestions and would like to inform you that we have initiated the room and toilet upgradation- thank you.

The team and I thank you once again for your appreciative feedback about your experience at our hotel and look forward to having more opportunities to be of service to you.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

This is a smallish hotel on the edge of the city's French Quarter, where the Town Hall proudly proclaims itself as HOTEL DE VILLE. The best two things about it are its French-influenced cuisine, best represented by the quality of the croissants served with breakfast; and its superb location right on the promenade that allows you in three short steps to smell the fresh sea air; hear the thunder of the turbulent waves, and take in the stormy view of the Bay of Bengal in January. One of the downsides to our visit was that the open-air gourmet restaurant on the top floor was not functioning,and that the staff seemed a little clued out. The room was comfortable, and all right for a one-night stopover but for longer than that, there was inadequate storage space for the contents of our cases. The place was clean, nicely appointed, and just a little old-fashioned. But other than for summer holidays with the family, I am not sure why anyone wold want to visit this city.

  • Stayed: January 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank davidgoldberg1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 29 May 2014

Dear Guest,

Greetings from The Promenade, Pondicherry.

Thank you for spending your valuable time to leave your feedback on TripAdvisor.

We would like to acknowledge your kind compliments.

We assure you the best of our attention at all times, we thank you once again for your valuable feedback and we look forward to welcoming you back to The Promenade.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

Pi's zoo and Richard Parker may e long gone, but The Promenade has to be one of the prime places to stay in this unique and beautiful town! From the cooling AC to the attentive service, from the great sea views to the outdoor roof restaurant this is an oasis from which to explore the town. Comfortable rooms, great service and good food at a reasonable (by European standards) price.

Room Tip: Ask for a sea view - it may be a little noisy as the promenade is outside but things quieten down af...
See more room tips
  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Nick7929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 27 May 2014

Dear Guest

Greetings from The Promenade, Pondicherry.

Thank you for taking time to review us on Trip Advisor and also for posting your generous compliments. We are happy to note that you have had a great stay at the hotel.

It is our continuous endeavour to ensure our guests have a comfortable and memorable stay and it is recognition such as yours which inspires us to strive even further to deliver our best.

The team and I thank you once again for your time and look forward to welcoming you back.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

This is an excellent hotel with superb ambience, located right on the Beach Road. Rooms are comfortable, however some renovation was going on the floor where our room was allotted, I requested a change as I was allergic to the strong paint smell. They upgraded us to a sea-facing room, lovely view, very cosy. The wooden floors had a nice feel. However during late night the aircon started giving a very strong sewage smell, and early in the morning it starting pumping out strong diesel exhaust fumes (I wonder how the central aircon unit picked up this smell - maybe it was located near the generator?), as a result I had no sleep whole night. Expensive insomnia!! Apart from this, the restaurant was excellent and the dinner at the rooftop particularly good. Bathrooms badly need renovation - fittings are very old & rusted, tiles are stained - but it looks like several rooms are already undergoing renovation. Suggest anybody to stay here after all renovations are complete. Superb location right on the beach road, allows walks at all hours - the beach road is closed to vehicular traffic from 6 pm till next morning. I would have given this hotel 5 stars, except for the bad experience with the a/c.Hope the management gets the aircon issues fixed. Also, if you are self-driving, note that the hotel has no parking lot, one has to park on the street.

Room Tip: Try to get a sea facing room, even though they are costlier
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank sekharr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 17 May 2014

Dear Guest,

It was a pleasure having you stay with us at The Promenade, Pondicherry

We sincerely appreciate your time in sharing your experience at our hotel and its location advantage, superb ambience, comfortable rooms on Trip Advisor.

Please do accept my sincere apologies for the inconveniences caused during your last stay with regards to air conditioning, please accept my apologies for inconvenience caused.

As you rightly mentioned our entire accommodation is undergoing complete renovation and we have completed half of the renovation and will be completing the remaining accommodation very shortly for comfortable stay.

We look forward to your future visits. I take this opportunity to assure you of our best attention and services at all times.

Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

The best thing of this hotel I liked was its location. Other tourist spots was also very nearby. We visited with our parents and we got both the rooms right next to the sea-beach. One of our room also opens towards small lawn of this hotel. We loved watching this rocky and calm beach. We stayed there for three nights and opted for three times meals. They provide you good varieties of dishes but trust me you will get bored with these varieties after some-time. They have very good collections of painting on the corridors, which are mostly for sale.

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank NSSinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 17 May 2014

Dear Guest,

It was an absolute pleasure having you stay with us.

Thank you for sparing your time for updating your experience on TripAdvisor.

We sincerely appreciate your time in sharing your experience at our hotel and its location advantage making it an ideal hotel both for a business traveller as well as for a family get-away.

We look forward to your future visits. I take this opportunity to assure you of our best attention and services at all times.

Best Regards,

Bharat Chandu

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 May 2014

had a stay last week. enjoyed a lot. really appreciate it. will come back in October again. one negative point is room service.other wise everything is perfect i could say. thanks. good work.. love u all

Room Tip: best in pondy. good for honey mooners
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank samandrew75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 17 May 2014

Dear Guest

Greetings from The Promenade, Pondicherry.

Thank you for taking time to review us on Trip Advisor and also for posting your generous compliments. We are happy to note that you have had a great stay at the hotel.

We have shared your feedback regarding room services with our team and would like to assure you that the concerns raised will be addressed.

Look forward to welcoming you back to The Promenade again during your next visit in October
Best Regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Pondicherry hotels
0.3 mi away
Palais de Mahe
Palais de Mahe
#1 of 82 in Pondicherry
517 reviews
2.1 mi away
The Sunway Manor
The Sunway Manor
#5 of 82 in Pondicherry
621 reviews
0.2 mi away
Le Dupleix
Le Dupleix
#10 of 82 in Pondicherry
517 reviews
Show Prices
Show Prices
Show Prices
9.6 mi away
Bonjour Bonheur Ocean Spray
Bonjour Bonheur Ocean Spray
#20 of 82 in Pondicherry
791 reviews
0.3 mi away
Villa Shanti
Villa Shanti
#3 of 82 in Pondicherry
506 reviews
2.0 mi away
Accord Puducherry
Accord Puducherry
#18 of 82 in Pondicherry
629 reviews
Show Prices
Show Prices
Show Prices

Been to The Promenade? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#3 Spa Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
#11 Family Hotel in Pondicherry
Price Range: £75 - £145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, TripOnline SA, Ebookers, Cancelon, Evoline ltd, 5viajes2012 S.L. and HotelQuickly so you can book your The Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing