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““Great experience at reasonable price””
Review of The Promenade

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The Promenade
Ranked #8 of 82 Hotels in Pondicherry
Reviewed 18 August 2014

I stayed for 1 day with my colleague, starting from breakfast to dinner everything was sumptuous. The food quality and quantity was great. The accommodation was too good at the prices that it was offered. Perfect business hotel which will make you come back for more...

Room Tip: ''The Sea View Rooms''
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  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank sammer007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 27 August 2014

Dear Guest,

Thank you very much for taking time to share your experience on Trip Advisor, were delighted to read such a fantastic review from you.

We are committed to quality service and it is recognition such as yours which is truly a honour for us and inspires us to strive even further for excellence and deliver our best.

We at The Promenade take great pride in the service levels at our hotels and experiences of all our guests. Guest feedback is the most integral part of this endeavour and through feedback we strive to be better.

It was an absolute delight to have been of service to you and we all await your return to stay with us soon.

Thank you and regards,

Bharat Chandu
General Manager

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590 - 596 of 1,144 reviews

Reviewed 18 August 2014

Gorgeous premier hotel located at the pondicherry city. The service was great, and the staff went out of their way to ensure we were comfortable. Room service was efficient and food quality was excellent. I've been there twice and it's been a great experience. No doubt I'll be back at the promenade very soon!

Room Tip: "The Promenade Suite" Excellent Sea Facing Room.
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  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank abinaya06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for taking time to review us on Trip Advisor.

We sincerely appreciate your positive feedback on our product, facilities and services.

It is our continuous endeavour to provide our guests with highest levels of comfort and hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We value your support and patronage and look forward to having more opportunities to be of service to you.

Thank you and regards,

Bharat Chandu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

Recently me and my friends went for lunch to promenade. We had heard lot of good things about it but what we experienced was terrible. Food was not great but cost of the buffet is too expensive. Service is terrible. Desserts and so many things were over even as they were still allowing people to have buffet but they did not even try to refill them even after reminding so many times. Ethics is zero in the staff. I have experienced the same thing previously also. So we decided that next time we will not go to Promenade, it's not worth it.

  • Stayed: August 2014, travelled with friends
    • Cleanliness
    • Service
Thank skb_bmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

Beautifully located on the main Rocky beach of Pondicherry, facing the Sea. The Road in front is a heavenly reminder of French Colonial establishment - Neat, clean, wide and vibrant with visit from Travellers (Although the beach itself is a little crowded with hawkers and some trash!)

The rooms are small yet elegantly done with wood and mirrors! Washrooms are as clean as they may be. The service is prompt with good courteous staff. There are 3 restaurants, with offers galore during any day of the week. The most beautiful experience is thw rooftop restaurant which sits decored with a bar, canopy and dim lights - heavenly, with a solid view of the Sea, Lighthouse and Mahatma Statue.

Food is great, and cuisines are varied. B'fast is up with atleast 16 dishes at all times making good for all types of people. Fresh Omlettes are on request and superb!

The best part is the small pool, which is located sweetly inside the Promenade giving a divine feel if u enjoy water! Its clean, architecturally beautiful and located in the shadr of trees! You have to enjoy here with your family/friends!

Location is absolutely perfect, central to all the buzz and the activities. It is a pleasure taking a walk at 1:00 am in the night along the beach, in front of the Promenade. 24 hrs coffeee shop is located just next to it, making your mid-night snack easy!

A must recommended to all travellers in Pondicherry. The rack rates are ofcourse high, but you may negotiate a good deal if its off-season. Cheers!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank mickeymalani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 23 August 2014

Dear Guest,

Thank you for rating us best hotel in Pondicherry on TripAdvisor, I would like to thank you for the special mention of location and service as best.

Also I would like to thank you for the special mention of all the hotels services in such great detail, thank you.

It is our endeavor to ensure that every guest leaves as an ambassador of our product and services. We are delighted to note that we have exceeded your expectations.
We are all looking forward to welcome you back and to get another opportunity of creating wonderful experiences for you.

Best Regards,

Bharat Chandu
General Manager

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Reviewed 11 August 2014

great service, courteous staff, comfortable rooms....if you are visiting pondicherry, Promenade is the place to be! the next time i am visiting the city, this is where i'd head to, no second thoughts about it...

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Service
Thank Farah575
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 12 August 2014

Dear Guest,

Thank you for taking time to review us on Trip Advisor.

We sincerely appreciate your positive feedback on our product, facilities and service.

It is our continuous endeavour to provide our guests with highest levels of comfort and hospitality and it is motivation from discerning guests such as you which encourages us to give our best.

We value your support and patronage and look forward to having more opportunities to be of service to you.

Thank you and regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

We stayed in this hotel for one night. The hotel is bit from the Auroville, however the view from sea facing rooms is awesome!

The great thing about the hotel is 'The Staff'. They go all out to make your stay comfortable and enjoyable.

Rest all the other things are as per this category of properties

Room Tip: Sea View Rooms
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  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank Geeta32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 12 August 2014

Dear Guest,

It was a pleasure to have you stay with us during your recent visit to Pondicherry and we sincerely appreciate you sparing time and posting a wonderful review on Trip Advisor.

Thank you for your wonderful words of appreciation for hotel staff. It is truly heartening to have our efforts recognized by you in such a manner. Your feedback makes us proud of our team members.

I have conveyed your compliments to the entire team, for whom it has been a tremendous source of inspiration. It is always been our endeavour to make our guests feel special in every aspect during their stay with us as we take great pride in delivering exceptional service.

We look forward to the opportunity of welcoming you back to The Promenade.

Thank you and regards,

Bharat Chandu
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

All in all a good relaxing stay. would recommend it! Had selected this hotel after reading the reviews from tripadvisor and makemytrip.com and i must say they didnt disappoint. Food , room and staff were all good.

Room Tip: Sea view rooms
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  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Service
1  Thank karthickibm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
promenadepondicherry, General Manager at The Promenade, responded to this reviewResponded 12 August 2014

Dear Guest,

The team and I thank you for your time taken to share your compliments on TripAdvisor.

We are delighted to learn that you found our product and facilities to your satisfaction.

We also thank you for your gracious comments on our services. It is feedback such as yours which is our greatest reward and motivates us to continue striving for excellence.

We sincerely appreciate your recommendation and support and look forward to the pleasure of your continued visits.

Thank you and regards,

Bharat Chandu
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#2 Business Hotel in Pondicherry
#3 Spa Hotel in Pondicherry
#3 Luxury Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
Price Range: £74 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Official Description (provided by the hotel):
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry

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