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“Super heritage property, nice service! ”

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Neemrana's - La Maison Tamoule
Ranked #37 of 74 Hotels in Pondicherry
Mumbai
Level Contributor
77 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
“Super heritage property, nice service! ”
Reviewed 30 August 2014 via mobile

Good place, value for money. Friendly staff. Good food and great ambience.

Only improvment area - is bath tub which is of bronze, and the shower height. The towels were used and needed to be bought new.

Staff was super smiley and friendly.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Hari22nair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana's - La Maison Tamoule, responded to this review, 2 September 2014
Dear Guest,

Thank you for your valuable feedback!

It is heartening to know that you enjoyed your stay at La Maison Tamoule, as well as the services and facilities offered. Your compliments about the same have been conveyed to the team on-site.

We have noted your observations and the required action has been taken to ensure a better experience. Such honest feedback is always welcome as it helps us improve and cater to your expectations more closely.

We look forward to welcoming you back soon again.

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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109 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2014 via mobile

Stay was very pleasant. Staff is very courteous and helpful. Food is excellent. Rooms are very pretty. Had a great time here. Definitely the place to stay when you come to pondicherry. Is close to the main markets as well as aurobindo ashram and near the beach too.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vandhna b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana's - La Maison Tamoule, responded to this review, 2 September 2014
Dear Guest,

Thank you for your kind feedback about La Maison Tamoule, in Pondicherry.

We are delighted to learn that you enjoyed your experience and the ambience at the property. It’s location on the Calve Supraya Chettiar Street in the Tamil quarters of Pondicherry, does offer proximity to the beach, the Aurobindo Ashram as well as the promenade.

Your encouraging compliments have been conveyed to the chef and the staff at the property respectively.

We thank you for your patronage and look forward to welcoming you back soon at any of Neemrana’s 27 properties across India.

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raipur, India
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 10 July 2014

A very small, serene and peaceful hotel. Found about it on TripAdvisor the pictures appealed us so much we decided to make our bookings here despite other suggestions from your travel adviser. Close to almost everything you would like to visit in Pondy. Rent a bike or a cycle or walk it out from here. The Management was very patient, polite and helpful. La Maison Tamaoule in french translates to 'Tamil house'. True to its name it felt very much like a 19th century Tamil home, but with all the services you would expect in a luxurious hotel. Do not book here if you're looking forward to a resort like stay or a swimming pool kind of facility. This is beautiful in it's own way. The breakfast was decently good but was repetitive and hence a turn off.

Room Tip: You could book a Duplex room if you wish. Adds a different experience. We stayed in one and enjoyed...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Shreyans S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana's - La Maison Tamoule, responded to this review, 19 July 2014
Dear Guest,

We are pleased to receive your appreciative feedback about La Maison Tamoule, in Pondicherry.

It is heartening to know that you thoroughly enjoyed your stay at the property. Your generous compliments about the staff and the services have been conveyed to the team, and will serve as a source of motivation and encouragement.
Your compliments about the ambience have been conveyed to the restoration team.

We are sorry to learn that you did not enjoy the breakfast as much. However, should you have any preferences, you can certainly make a request and the chef will try and offer the same.

We thank you and look forward to welcoming you back soon again at any of the 27 Neemrana ‘non-hotel’ Hotels across India.

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 July 2014

This is a beautiful heritage hotel that is is in the heart of Pondy and a stones throw away from all that the french quarters in this part of the country has to offer. Everything in the mansion and around it screams of a bygone era. As you walk around the streets here, don't be surprised to see the locals talking in flawless french. I attended a French mass and not a single Frenchman in there! The beauty of this hotel and neighborhood is best expressed in photographs. Check out my blog (twobrownfeet) for a photo collage (http://twobrownfeet.com/2014/02/25/pondicherry/) that paints a vivid picture of the beauty of this place.

Room Tip: Chose a room on the Top floor; you will have access to the terrace and a birds eye view.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Basildso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana's - La Maison Tamoule, responded to this review, 19 July 2014
Dear Guest,

Thank you for your kind words about Neemrana’s La Maison Tamoule heritage hotel, in Pondicherry.

We are delighted to learn that you thoroughly enjoyed your stay and got a chance to experience the beautiful fusion of Indian and French culture the city has to offer. It is guests like you who reinforce our philosophy of infusing new life into a ruined and unused structure, and ensure in our own little way, that the charm of the past is not completely obliterated.

We thank you for your patronage and look forward to welcoming you back soon again for many more memorable experiences with Neemrana.

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
chennai
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 May 2014

We were in Pondy for just 24 hours, and checked in by 7 PM. There was a mix-up by the reservation people- one room for two nights instead of two rooms for one night. This was sorted out quickly by the staff, who made us quickly welcome.
Then, we went into---the past ! The hotel is made up from a townhouse over hundred years old, in a street where many prosperous Tamil merchants would have lived in splendour. zthe makeover has kept all the essential aspects intact, ensuring only modern comforts have been added. Huge bedroom, high ceiling- perhaps 12feet or more, big dresser and really big bathroom. All the old furniture (maybe renovated/copied, but you could not tell) , bathroom basics, lovely flooring etc, which take you back tot he old days of splendour when large merchant family would have lived there. The design was wonderful. Neemrana have again done a great job of making up a heritage hotel.
This is a different Pondicherry from what you see normally- the Tamil part, the vibrant, noisy , crowded and energetic part, very different from the orderly and almost prim 'white' part.
Couple of things: The hotel people have closed in the roof of the central courtyard, and this made the central area very hot on the summer day when we came in. Really hot. There should be some way to let the natural airflow in, as was originally designed.
Also, there was an antique zinc bathtub in the bathroom that could only be European, that was way too big for me- at 5 feet, I am really short, but around the height of a south Indian woman , and it took effort to climb in and out. My wife had an even more difficult time of it! Also , the hotel is located in a street that is between two very busy streets, and that calls for a lot of traffic. And, we had to park our car in the street. But these are niggles.
What we enjoyed was the hospitality of the staff, the great food in the restaurant, the great ambiance. Surprisingly, the tariff was friendly. Overall it was a bargain.
Would I stay there again ? Yes- but only with company- the room is too big to be alone in!

Room Tip: Look for a room not facing the road.
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  • Stayed May 2014, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ksesh43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana's - La Maison Tamoule, responded to this review, 12 June 2014
Dear Guest,

Thank you for your kind words about Neemrana’s - La Maison Tamoule, heritage hotel in Pondicherry.

We apologise for the slight misunderstanding at the time of the check-in but are pleased to learn that you thoroughly enjoyed your stay overall.

Your generous compliments about the ambience have been conveyed to the Chairman and the restoration team. As you may be aware, at Neemrana, we strive to maintain a balance between old-world charm and modern amenities so that the past is not completely obliterated; and it is always heartening when someone at the receiving end can sense and appreciate the effort.

We thank you for your patronage and look forward to welcoming you back soon again at any of our 27 properties across India !

Warm regards,

Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 May 2014

We booked LMT after reading the reviews in Tripadvisor. As none of my friends have stayed with Neemrana, we did not have anybody to get first hand review. But still the positive reviews gave us hope that this will be special. Finding the hotel itself was a challenge. Being between two very busy streets, In think, this particular road did not have that much of a change in the last hundred years.
The hotel has been nicely tucked in a road full of heritage buildings. The hotel itself is pretty big and has been very nicely revived and preserved. We went the day after the Election results and did not expect much of a crowd. As expected, the place was half empty. We were even given a chance to upgrade to Pearl. Since, the room we booked was on the terrace we happily chose Cat's eye and had the complete terrace to ourself.
The rooms have been very tastefully decorated and all the antique items around adds to the heritage feel. We felt like staying in our ancestral home in our home town. The room was extremely quite even during the day time. A/C's did their best to keep us cool during this hot summer. We did not try their restaurant since we've already made other plans.
There were a few areas, even though is minor which could definitely add more value to the hotel if done with : The bath fittings definitely need replacement. The floor and other furnitures needs a bit of dusting.
All said and done, this is one of the best places I've stayed in Pondycherry. I will definitely recomment this to all my friends who wish to be taken back to the previous era while relaxing in Pondy.

Room Tip: Go for the room in second floor to have the terrace all for yourself..
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank RagsRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana's - La Maison Tamoule, responded to this review, 22 May 2014
Dear Guest,

Thank you for your kind review about the La Maison Tamoule heritage hotel in Pondicherry.

We are pleased to learn that you thoroughly enjoyed your stay in the Cat’s eye room. Your feedback is a huge motivator for the entire Neemrana family that strives hard to put new life into a heritage building.

Your compliments about the ambience of the room and the building have been conveyed to the interiors and restoration team at Pondicherry.

Your observations regarding the bathroom have been noted and have been conveyed to the housekeeping department. Please be assured that the necessary actions have been taken.

We thank you for your continued patronage to the Neemrana non-hotel Hotels. Our team looks forward to welcoming you at our 27 properties across India !

Warm Regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Frankfurt, Germany
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 11 March 2014

I would give this place perhaps five stars but we only stayed a weekend and that was perhaps a little too short. Nice restaurant and spacious rooms and centrally located with about 10-minute walk to the beach/promenade. Helpful staff and child friendly. Staff did their best to accommodate the 2-yr-old travelling with us in terms of providing warm milk and simple food items not on the breakfast buffet. Nice cirt views from the roof. Wifi was working on all floors but ours only negative

Room Tip: Again, we were on the top floor of three floors and the wifi did not work there though we were told...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Hoosierromy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NeemranaHotels, Guest Relations Manager at Neemrana's - La Maison Tamoule, responded to this review, 18 March 2014
Dear Guest,

Thank you for your kind feedback about the La Maison Tamoule heritage hotel in Pondicherry.

It is rewarding to learn that you had an enjoyable stay at the property. Your appreciation about the warm and personalised hospitality has been conveyed to the Manager and the team.

We assure you that we shall add supplementary routers to boost the signal on the second floor at the earliest. Please accept our sincere apologies for the inconvenience caused.

We thank you for your visit and look forward to welcoming you back for a longer stay !

Warm regards,
Team Neemrana
friendofneemrana@neemranahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Neemrana's - La Maison Tamoule

Property: Neemrana's - La Maison Tamoule
Address: 36 Vysial Street, Pondicherry 605001, India (Formerly Calve Heritage Hotel)
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#14 Family Hotel in Pondicherry
Price Range (Based on Average Rates): £
Number of rooms: 10
Official Description (provided by the hotel):
On a distinctive Tamil street of Pondicherry with red-tiled verandahs and seating platforms, lies La Maison Tamoule. This street was restored under the Asia Urbs Programme. Polished red-tile Attangadi floors surround a pillared courtyard over two floors. The verandahs lead to the rooms with Burmese teak doors and furniture. Light filters through a translucent roof above and the windows in the rooms tint the sunlight with their stained glass panes. This Baroque, Franco-Tamil architecture represents the same fusion as the colonial furniture and Creole food of Pondicherry. ... more   less 
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Also Known As:
Welcomheritage Calve Hotel Pondicherry

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