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“Excellent Gateway!!”
Review of The Sunway Manor

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The Sunway Manor
Ranked #6 of 85 Hotels in Pondicherry
Certificate of Excellence
Reviewed 25 March 2013

I stayed with my family and friends in this hotel and found the service & food very good. The rooms were well maintained and hygienic. We enjoyed the swimming pool and a very decent Spa. The lobby is great and front desk people are very professional and attentive.

The hotel is situated on the main road, hence if you want to go to beach you have to travel 5 or 6 Km. I suggest to block the rooms directly from their website as you can see various discount options and promotions going on it that period.
The morning buffet was well spread and good in taste but the only drawback is the same menu on everyday (at least in my case) which makes its predictable and little boring.

Overall i will recommend this hotel to my friends for its fantastic service, food and ambiance with lot of facilities.

Room Tip: Take the room in lobby and pool facing, which makes all the facilities near to the room and also the...
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  • Stayed: March 2013, travelled with family
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Thank ReprendraChauhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this reviewResponded 2 April 2013

Dear Mr Chauhan,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us. It is great to know that you have enjoyed your stay with us. Will certainly pass on your positive sentiments who will be enthused. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do visit our properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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422 - 428 of 642 reviews

Reviewed 21 March 2013

I recently stayed at the Sunway GRT Grand in Pondicherry. We arrived too early for a room but within a very short time we were given a room. It was a huge room and very clean. All of the staff were so very helpful and all greeted you with huge smiles and were very respectful. The dining room had a huge array of food to suit Indians and Westerners. I had a wonderful massage. It was a lovely hotel to stay in.

Room Tip: Ask the staff and they will give you a good opinion
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  • Stayed: February 2013, travelled with friends
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Thank TravellingBrenda2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this reviewResponded 25 March 2013

Dear Ms Brenda,

Greetings from the Sunway GRT Grand!

Thank you very much for staying with us. All your positive sentiments will be passed on to our team who will be enthused to read the same and will certainly work hard to sustain and to enhance the service levels. We at GRT always strive hard to live up to the expectation of every guest as per our slogan "The Promise of More". Please do visit our hotels to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2013

I was in GRT Grand yesterday with my wife. The place is just awesome in terms of cleanliness, ambiance, and service.

South Indian food was just exceptional. Although it is almost 4 kms from the Rocky beach, still it doesn't make any difference.

Hotel staff was very helpful and the swimming pool was nice and clean. Complementary use of Sauna, Steam and Jacuzzi was an add on.

Best Non-beach facing place to stay in Pondi...........

Room Tip: We were at ground floor where the only view available was of swimming pool. nice.
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  • Stayed: March 2013, travelled as a couple
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Thank ParasVats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this reviewResponded 20 March 2013

Dear Mr Paras,

Greetings from the Sunway GRT Grand,

Thank you very much for staying with us and your valuable feedback. I will pass on your positive sentiments to my team who will be enthused to read the same. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Your positive feedback will motivate our team to do more and more. Please do visit our GRT properties to enjoy the hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2013

I stayed in the hotel for one night, though the hotel is far from beach, it is compensated by the ambiance and service quality. The complimentary breakfast has a very good spread. The rooms were neat and tidy. Overall very good experience.

  • Stayed: March 2013, travelled on business
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Thank Tirupatitravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this reviewResponded 12 March 2013

Dear Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us. It is a great pleasure to read your comments and your positive sentiments will be passed on to my team who will be enthused to read the same. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do visit our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2013

The hotel is located in a bulding with a beautiful architecture, the reception and the rooms are nicely decorated, the staff is kind and well trained. But, there is always a but, and in this case there are 2 critical buts:
1 the location, far from the beach, shops and restaurants, not at all convenient for foreigners, and
2 the beds which have no mattress protector.

In terms of location nothing can be done, but regarding the mattress protector it will be a small investor to protect the customers and the property.

  • Stayed: February 2013, travelled as a couple
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Thank Resende99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this reviewResponded 2 March 2013

Dear Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for staying with us. It is always a pleasure to read positive feedback. Shall convey your positive sentiments to my team who will be enthused to know such positive feedback. Your suggestion has been noted. Please do visit our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 February 2013

I stayed here for couple of days and loved everything about the hotel. The pool is nice, good breakfast spread, staff is super friendly and helpful. There are couple of tips which I can share - Enquire with travel portal sites to get better rates as compared to their rack rate; and take an early appointment for spa if you are interested. It gets very busy during weekends. The hotel is close to Boat House (around 2-3 kms) and Auroville.

  • Stayed: February 2013, travelled as a couple
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1  Thank Charanjeet82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this reviewResponded 2 March 2013

Dear Mr Charanjeet,

Greetings from the Sunway GRT Grand !

Thank you very much for choosing our hotel and pen your positive feedback. Your positive sentiments will be passed to our team which will motivate them to sustain and to do better. We at the GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do visit our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2013

This hotel was a pleasant stay to the many other hotels I stayed in around India. I liked when I arrived they have a check-in desk, that you sit down at (verses a counter you stand at) and that they found my Expedia booking with no problems or hassle. The entire staff was very professional and helpful. They brought over a nice cold facecloth to use (since it was a hot day outside) and cold drink, while they quickly took copies of our passport info (which is required at every hotel in India). When I asked about if the taxes, etc, were extra, it was nice to hear that what I paid Expedia covered all charges including the buffet breakfast (which had an excellent choice of high quality Indian/western food). We would only have to pay for any incidentals we charged to the room. The check-in staff had pre-printed forms (with our basic information)and made the process of providing the India government with the foreigner detailed information very easy and painless. Enjoyed using the clean swimming pool and that the WIFI was free (have stayed at some hotels in India that charge extra for WIFI use). All-in-all a wonderful, refreshing place to stay in India with wonderful staff. Will definitely stay there the next time I am in Pondicherry and consider staying at some of their associated hotels around India.

  • Stayed: February 2013, travelled with friends
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Thank inottawa355
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this reviewResponded 23 February 2013

Dear Guest,

Greetings from the Sunway GRT Grand!

Thank you very much for choosing our hotel to stay. We are really happy to see such wonderful positive feedback. Your feedback will be very useful to all tripadvisor users and will certainly motivate our entire team. You have given every detail about our hotel which you have enjoyed. All your positive sentiments will be passed to our team who will be enthused to see the same. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Please do visit all our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sunway Manor

Address: 100 Feet Road | Mudaliarpet, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Pondicherry
#1 On the Beach Hotel in Pondicherry
#5 Family Hotel in Pondicherry
Price Range: £36 - £78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Sunway Manor 3*
Number of rooms: 61
Official Description (provided by the hotel):
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more   less 
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry

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