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“Nice experience”
4 of 5 bubbles Review of The Sunway Manor

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The Sunway Manor
Ranked #6 of 74 Hotels in Pondicherry
Certificate of Excellence
Bengaluru, India
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Nice experience”
4 of 5 bubbles Reviewed 30 April 2013

Had a great experience at GRT Sunway.
We stayed here for two days. The lobby is very pretty.
The rooms are great, breakfast menu and in-room is pretty good, though I would suggest that they can add more vegetarian (Eggless) options to the sweets section in breakfast buffet.
The best part of this hotel is the Pool, very very good. And the swimming instructor, Mr. Raja is amazing, very friendly and can give you real nice tips.
All in all, enjoyed our stay here :)

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ManishPreeti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 1 May 2013
Dear Mr Manish,

Greetings from the Sunway GRT Grand,

Thank you very much for staying with us. I shall pass on your positive sentiments to my team who will be enthused to work towards achieving more satisfaction of guests as per our slogan "The Promise of More". Have noted your suggestion of eggless option and we will make it in your preference. Please do stay in our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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575 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Tokyo, Japan
1 review
5 of 5 bubbles Reviewed 30 April 2013

I was on vacation to India and wanted a place to halt for a day in Pondy with my family. Having stayed in other GRT Properties, without thinking I went ahead and booked it. And it was worth every penny and my stay was very pleasant. The Staffs right from Valet Parking staff to the management staff are very friendly and greet you with a big smile always. They made our stay a memorable one.

The Food is excellent and service was very prompt. The rooms were very clean.

Pros : Very Friendly Staffs, Excellent Food, Prompt Service.
Cons: Nothing major to mention however the WiFi was a bit temperamental

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gopinath G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 1 May 2013
Dear Mr Gopinath,

Greetings from the Sunway GRT Grand,

Thank you very much for staying with us.It was really nice interacting with you. Your positive sentiments will be so helpful to our team motivation and also useful to all tripadvisor users. We at GRT always strive hard to satisfy every guest who visits as per our slogan "The Promise of More". I am sure you will enjoy your holiday in Yercaud so as in other GRT hotels.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai, Tamil Nadu, India
Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 29 April 2013

I booked GRT grand after reading various reviews for a weekend stay with family at pondy. We were not disappointed. I did a telephone booking, on arrival was offered a different package for the weekend stay. it looked cheaper for a family of 4 to stay for 2 days. The room was not big enough for the price. The wifi in the room had poor signals, complaints did not yield results. The food was good and we got complimentary coupons as part of the package. The Swimming pool was neat and clean with good trainer. The SPA was excellent and we got discounts here as well. A couple of things could have been better. some of the food items we ordered were delayed more than expected and finally we had to cancel it. the car park is far and once the valet driver took 20 minutes to get the car. Otherwise it was enjoyable weekend getaway at this hotel.

Room Tip: ask for a weekend getaway package which works out cheaper.
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Narasimhan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 30 April 2013
Dear Mr Narasimhan,

Greetings from the Sunway GRT Grand !

Thank you for staying with us. Your positive feedback will be useful to our team to motivate well and also useful to tripadvisor users. Thank you very much for your suggestions. Will have the same implemented immediately. Please do visit our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 April 2013

I come to Pondicherry twice a year for work. I've stayed in a few hotels, but the GRT Sunway is by far the best place to stay. The service is amazing. The food caters for every taste. There is a wonderful pool which can often get very busy, but is blissfully empty first thing in the morning. The one slight complaint is that the wireless is a bit temperamental, but that's a small price to pay. I will be back to stay again very soon!

Room Tip: For easy access to the pool, choose a room on the ground floor.
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank WellTravelled210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 22 April 2013
Dear Valuable Guest,

Greeting from the Sunway GRT Grand,

Thank you very much for staying with us. Your feedback is very important to us to enhance the satisfaction level and useful for trip advisor users. Our team will be enthused to read such positive feedback. Please do visit our GRT properties to enjoy the hospitality of GRT group.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trivandrum, Kerala
1 review
4 of 5 bubbles Reviewed 13 April 2013

We stayed in Sunways GRT for 3 days, even though its not located in a prime area, you may not have a beach facing patio or window, but this is a really good hotel to stay with family. Few good thing I noticed,
a) Excellent Staff
b) Good food
c) The complimentary breakfast and WiFi is worth mentioning, the mini bar
d) Clean room and the property
e) Good house keeping
f) Almost all attractions in Pondicherry are within 3-4 Km's


Few suggestions to the Management

The bathroom towels needs to be replaced ( they are really worn out)
Do maintenance of the window curtains ( I saw few hooks broken and the curtain loose)
At least the room I stayed needed some dusting (saw dust on the wooden panels near the bed lamp and bed)

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manaks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 17 April 2013
Dear Valuable Guest,

Greetings from the Sunway GRT Grand !

Thank you very much for choosing our hotel to stay. Your feedback is very important to us to enhance the satisfaction every time. All your positive sentiments will motivate our entire team. Have noted your suggestions will certainly take care of the same. We strive hard to satisfy every guest as per our slogan "The Promise of More". Please do visit our GRT group to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+9190030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Panipat, Haryana, India
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 7 April 2013

stay at this hotel was best part of our pondy trip.....it was a pleasant experience,hotel staff was very courteous, service was prompt..the property was beautiful and well kept.pool was real nice and clean ,very well suited for persons like me who enter pool just for fun, kids pool was good..pool even had good instructor Raja who was courteous and supportive.....food was excellent and reasonably priced for class of hotel...mini bar was also reasonably priced and it didn't pained when kids pull out chips and cold drinks from fridge...over all it was very enjoyable and pleasant to stay specially with family....one more thing though it was slightly repetitive breakfast selection was good and extensive.....if at all i have to find a con....location was average...but then such a big property is not possible in heritage area

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MOHITANAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 17 April 2013
Dear Mr Mohit Anand,

Greetings from the Sunway GRT Grand !

Thank you very much for your stay with us. Your positive sentiments will motivate our entire team. We at GRT always strive hard to satisfy every guest as per our slogan "The Promise of More". Our Pool is the only ozonised biggest pool in the city. Our Spa is the best Spa in the city. Your feedback are very useful for all the tripadvisor users. Please do visit our GRT properties to enjoy the hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 April 2013

Had a short stay in March 2013 with wife and our two children. Everything was superb from food, service to recreation for the children. Came back with feeling that we should have planned a longer stay.
Sanjeev Suri

Room Tip: Ask for connecting rooms if travelling with family
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank isingh1842
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 17 April 2013
Dear Mr Suri,

Greetings from the Sunway GRT Grand !

Thank you very choosing our GRT group for your stay. Your feedback is very important and valuable for us. This will motivate our team and also useful to tripadvisor users. As mentioned by you please schedule your visit for a longer stay and do let us know to make you comfortable.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sunway Manor

Property: The Sunway Manor
Address: 155/D Hundred Feet Road | Mudaliarpet, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Pondicherry
#1 On the Beach Hotel in Pondicherry
#7 Family Hotel in Pondicherry
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Sunway Manor 3*
Number of rooms: 61
Official Description (provided by the hotel):
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more   less 
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry

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