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“Very good stay as expected!”
Review of The Sunway Manor

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The Sunway Manor
Ranked #7 of 81 Hotels in Pondicherry
Certificate of Excellence
Bengaluru, India
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Very good stay as expected!”
Reviewed 19 July 2014

Yes, this hotel looks outstanding in cleanliness and services offered. I still can't forget that my birthday was celebrated all of the sudden without planning. The cake was ordered in the morning and delivered by evening, fabulous work.

My kid enjoyed the pool which was also clean.

Room Tip: Choose executive room which is bigger that the entry-level room
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  • Stayed April 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank hari s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 28 July 2014
Dear Mr Ankar,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. It was indeed great to read your positive sentiments. Have passed on to our team who are enthused to do more as per our slogan "The Promise of More". We at GRT always strive hard to satisfy every guest who visits. Please do visit our GRT properties to enjoy the GRT hospitality.

Warm Regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Kochi (Cochin), India
Level 5 Contributor
83 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 8 July 2014

The property is centrally located and easily approachable. But it is away from the beach. Except this the hotel is good for family. The front office and lobby staff are very helpful. But to tell frankly the staffs in the ground floor restaurant are not very helpful. They found to be bored and mechanical. The rooms are good and reasonably well appointed with amenities. Food in the restaurant is good, but you must try various restaurants available in different parts of the city to feel authentic Tamilnadu cuisines.

Room Tip: Please select a room in East side. These rooms are overlooking a garden. Also you can have morning s...
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  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank epsreekumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 28 July 2014
Dear Mr Sreekumar,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to our team who will be enthused to do more as per our slogan "The Promise of More". Your suggestions are noted. Please do make a visit our GRT properties to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai, Tamil Nadu, India
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 June 2014 via mobile

I am writing this review from the hotel room. I would say i am a bit dissappointed with sunway. Service at their Chennai, Mamallapuram or Yercaud properties were much better. It requires constant calling to get the housekeeping and maintenance staff do something. Food is good. Hotel looks neat. Service is very slow. My room had that dingy smell when we checked in. On request they sprayed room freshner. We asked for 2 dental kits. After 2 calls they sent 1 kit. AC was in effective. Maintenance man took 30mts to come but fixed the problem. On the whole a very average experience

Stayed June 2014, travelled as a couple
Helpful?
Thank PrakashandGayathri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 28 July 2014
Dear Sir,

Greetings from the Sunway GRT Grand,

Thank you for choosing our hotel for your stay. Have noted your suggestions and certainly look in to the same and make sure your forthcoming visits are comfortable. We at GRT always strive hard to make sure every one is comfortable. We will certainly take your advise and do the needful.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level 4 Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 June 2014

Positives:
1. Very good service
2. Well mannered staff
3. Well maintained rooms
4. Neat and clean swimming pool
5. Food quality good
6.Spa is well maintained

Negatives:
1.Breakfast could be better, no option for north indians except breads
2.Reception staff could be more smiley :)
3. No activities organised by hotel

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Utkarsh_Aditya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 18 June 2014
Dear Aditya,

Greetings from the Sunway GRT Grand,

Thank you very much for staying with us. Your positive feedback will be a motivation to our staff to do more as per our slogan "The Promise of More". It is also useful for all tripadvisor users. Please do stay in all GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Siliguri, India
Level 5 Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 June 2014

While searching and reading reviews, it seems a decent property and the price I paid for the rooms were justified. While I entered the property, it was swanky, but while being taken to the rooms, I could notice that the property was haywire, the false ceiling had black marks of a/c leaking, which though was outside the room, but it did not give a good impression to me. The staff were helpful, rooms were specious but no carpets in the room, it is marble floored, personally I am suited with carpets. The hotel is quite far away from the market and the heritage city, beach and market and be ready to shell out Rs.120/- per trip from and to the hotel. Just tried the breakfast which was complimentary, not much of selection, NORTH INDIAN food is a big NO NO, I an coffee die hard, being in south india dint like their coffee also. Staff very good. helpful.

Room Tip: Food is a big NO NO,
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rahul_K_Oswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 18 June 2014
Dear Mr Oswal,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your feedback is very important to us to upgrade our selves. Have noted your suggestions. Will certainly look in to the same. Your positive comments will be a motivation to our team to do more. Please visit our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 June 2014

Hotel looks good from the outside, they say its 3 star..apart from few flaws...I had a pleasant stay with my wife just last week. The staff is good, though they wont be prompt at your service, which was ok, the chairs in the room werent good, it was old and a bit dirty. If your idea is to see pondicherry and be in a hotel just to spend the night freshen up etc...this is the best place to be..but if your only idea is to relax in a hotel, you would find some small things like what i mentioned bothering...I need to mention one thing though, the breakfast aint that great, its repitative every day and I have had better, I would say. Location is good, everything is accessible except that i had to go a bit far to get a rental bike.check-in and check-out were absolutely smooth. Would like to come back if I decide to roam around pondy again...

Room Tip: for my purpose of crashing in the night, their superior room was perfect, it suited the budget
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 775pradeeps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 18 June 2014
Dear Mr Pradeep,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Yoiur feedback will be very valuable for us to upgrade ourselves. Thank you for your suggestions. Your positive comments will be a motivation to our team to do more as per our slogan "The Promise of More". Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vadodara, India
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 29 May 2014 via mobile

Liked the entrance, rooms, staff and location. .beach is about 2kms from there...costly local travel suggested by staff. Food a bit expensive. Other amenities like swimming pool are good but could not use due to busy schedule...recommended to seekers of class stay in budget price. ..

Stayed May 2014, travelled on business
Helpful?
1 Thank rahul_talks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GRTHotels, General Manager at The Sunway Manor, responded to this review, 3 June 2014
Dear Mr Rahul,

Greetings from the Sunway GRT Grand,

Thank you very much for choosing our hotel to stay. Your positive sentiments are passed on to our team who are enthused to do more. Your feedback is important to us to enhance our standard and to satisfy every guest who visits. Please do visit our GRT hotels to enjoy the GRT hospitality.

Warm regards
Rajoo Rangarajan (+91 90030 10137)
General Manager
rajoo@grthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sunway Manor

Property: The Sunway Manor
Address: 100 Feet Road | Mudaliarpet, Pondicherry 605004, India (Formerly The Sunway GRT Grand Pondicherry)
Region: India > Union Territory of Pondicherry > Pondicherry
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Pondicherry
#2 Spa Hotel in Pondicherry
#7 Family Hotel in Pondicherry
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Sunway Manor 3*
Number of rooms: 61
Official Description (provided by the hotel):
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience. ... more   less 
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Also Known As:
The Sunway Grt Grand Pondicherry Hotel Pondicherry

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