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Reviewed 17 September 2018

An excellent 'value for money' hotel. Excellent comforting spacious rooms with spacious bathroom & balcony.
Both the dinner & breakfast buffets are actually lavish & delicious and you won't ask for more from the menu.
Staff is extremely polite & helpful, prompt!
The Spa is of very good quality, must opt for atleast one massage therapy,the staff is again very polite & professional.
Kids play areas, gym and indoor games all are in a very well maintained.
The cafe, bar & restaurants all are splendid and will surely satisfy your appetite.
A must place for a family stay if you are ready to pay for luxury.

Date of stay: September 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MridulS4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandanth, General Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded 18 September 2018

Dear sir, Thank you for sparing your valuable time to share your feedback about Mayfair Spa resort & casino, We are delighted to know that we proved to be a beautiful end to your journey. Your compliment for the hotel facilities is indeed much appreciated. I note with great satisfaction that you enjoyed your stay in our hotel .Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. At Mayfair Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.

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Reviewed 13 September 2018 via mobile

There is only 1 person who was ready to support all the time is Mr. SomDutt.

Other all housekeeping staff like Grace, Dinki, BHAGWAT and others were good.

Mr. Biswajit's attitude was negative in all requests from us. We got it done after arguments.

I travelled with my group of 200 pax and it was average experience.

If we talk about only property, than it was awesomely designed and wel maintained.

Date of stay: September 2018
Trip type: Travelled on business
Thank Himanshu S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandanth, General Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded 17 September 2018

Dear sir, Thank you for sparing your valuable time to share your feedback about Mayfair Spa resort & casino, We are delighted to know that we proved to be a beautiful end to your journey. Your compliment for the hotel facilities is indeed much appreciated. I note with great satisfaction that you enjoyed your stay in our hotel .Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. At Mayfair Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018

Off the NH31A and backdropped by a forest, this refined casino resort is 3.5 km from Saramsa Garden and 8 km from the Namgyal Institute of Tibetology.

Rustic-chic accommodations range from rooms and suites to cottages and private villas. All come with free Wi-Fi and flat-screen TVs, as well as tea and coffeemaking facilities, desks and furnished balconies. Villas add sitting areas and minibars; some have private pools.
Food is great, Ambiance is wonderful..travel desk is of immense help.

Freebies include breakfast and parking. There's a restaurant, a lounge, a cafe and 2 bars, as well as a casino, a spa, an indoor pool and a fitness centre. Other amenities include a game room and a kids' play area.

Date of stay: June 2018
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
Thank msinghthezoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandanth, General Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded 8 September 2018

Dear sir, Thank you for sparing your valuable time to share your feedback about Mayfair Spa resort & casino, We are delighted to know that we proved to be a beautiful end to your journey. Your compliment for the hotel facilities is indeed much appreciated. I note with great satisfaction that you enjoyed your stay in our hotel .Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. At Mayfair Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.

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Reviewed 1 September 2018

One of the best places i have ever stayed...everything about the hotel is wonderful...staff is cooperating...food is great..ambiance is wonderful..travel desk is of immense help...if you are not staying here you are missing something...highly recommended...

Date of stay: July 2018
Thank niti_shekhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandanth, General Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded 1 September 2018

Dear sir, Thank you for sparing your valuable time to share your feedback about Mayfair Spa resort & casino, We are delighted to know that we proved to be a beautiful end to your journey. Your compliment for the hotel facilities,staff & food is indeed much appreciated. I note with great satisfaction that you enjoyed your stay in our hotel .Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. At Mayfair Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.

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Reviewed 26 August 2018 via mobile

Thanks for the hotel is nice service and the hotel have agood restaurant with good good and services
The captain mr Adharsha manna is very nice man with good help for all people at the restaurant
Once again thanks for mr Adharsha manna.

Date of stay: August 2018
Trip type: Travelled solo
Thank AhmedM18623
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandanth, General Manager at Mayfair Spa Resort & Casino, responded to this reviewResponded 28 August 2018

Dear sir, Thank you for sparing your valuable time to share your feedback about Mayfair Spa resort & casino, We are delighted to know that we proved to be a beautiful end to your journey. Your compliment for the hotel facilities and staff Hospitality is indeed much appreciated. I note with great satisfaction that you enjoyed your stay in our hotel .Creating memories for all our guests with unique experiences is what we strive for and getting to know that we achieved that with you is very special. At Mayfair Hotels, we are committed to exceeding our guests' expectations, through unremitting dedication to perfection in every aspect of service. It is feedback such as yours that helps us continue our unwavering efforts towards our goal for perfection in everything we do. We would like to thank you for your gracious comments and look forward to the pleasure of your continued visits.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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