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Denzong Shangrila Resort
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Denzong Shangrila Resort
Ranked #84 of 120 Hotels in Gangtok
Reviewed 18 January 2014

First of all I got the room as I was expected. Top Floor. Kanchenjunga View. Awesome !!

At First Sight, I loved the room, Ambiance is nice and Room Service is too Good. But the thing is we had to pay extra for Heater. That was bad part. But its fine.

Food - Awesome by Taste and Completely Hygiene.

Go for it. You don't need to find another one until you are millionaire.

Room Tip: Get Top Floor. Room No. 401/402.
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  • Stayed: December 2013, travelled as a couple
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8  Thank RVDarji
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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9 - 15 of 15 reviews

Reviewed 25 June 2013

The hotel is situated in the devlopment Area of Gangtok and is about a 10 mnts drive from M G Marg. The hotel food is good although the complimentary breakfast is very limited in fact no choices. Staff is friendly. The view from the Hotel on the main rod side is very beautiful. The prices are negotiable.

Room Tip: Rooms on the main rod side but opt for a higher floor otherwise you will have a disturbed sleep. Veh...
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  • Stayed: June 2013, travelled on business
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4  Thank SouravDas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2013

I find the Hotel good enough to stay there. Staffs are good. Rooms, specially bathrooms are neat and tidy. Food was delicious. Location is also good. Apart from the rates which I think is little bit on a higher side,overall its good experiance at Denzong Sangrila.

Pralaya Nath Chatterjee
Dhanbad

  • Stayed: February 2013, travelled with family
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5  Thank Pralaya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

Before embarking on a short holiday during 19th to 21st November’12, we were a bit apprehensive about the amenities and services available in Hotel Denzong Shangrila,Development Area, Gangtok. This was due to some adverse experiences shared by previous occupants. However, on arriving at the hotel, we were promptly attended to by the young, affable and efficient lady receptionist, Ms Anju Rai. We were allotted Room No 201, a room which was slightly cramped with bed and furniture. The adjoining bathroom had a Geezer for supply of hot water. The TV in the room had a minor problem which was attended to with alacrity by the obliging staff. Hot tea was made available by the young room service boy.

On enquiring, we came to know that the management of the hotel underwent a change, around two weeks back, with a new set of staff and Mr Vaid as the Director and Mr Samrat Laha, an experienced hotelier, as the coordinating manager. The two gentlemen seems to genuinely interested in making a change over, in terms of better facilities for customer’s and improving the image of the hotel.

The hotel has 33 rooms distributed in four upper floors. It has a restaurant in the ground floor, which can seat around 18-20 persons comfortably. The cuisine being served presently, though limited, is tasty and good. Just outside the lobby there is a travel agent with facilities for making instant passport photographs, which is essential to travelers for getting permits for visiting Tsomgo Lake (12,400 feet; 40 Kms from Gangtok) and Nathula (Indo-China border; 14,400 feet; 48 Kms from Gangtok). The hotel lacks the facility of a lift, which would be very helpful for elderly persons as well as those with a weak heart.

From some rooms facing the road, a partial view of Mount Kanchendzonga can be experienced, which can be very refreshing and romantic. Discerning customer’s can interact with the hotel for allotment of such rooms.

An enclosure in the fifth floor is being renovated to provide facilities for a Conference Room which is expected to be functional by December’12. There has to be some improvements in the functioning of the hotel to make stay more comfortable. Suggestions for augmentation can include the following:
1. Change and provide better quality linen in the bed and towels in bathroom.
2. Improve aesthetic and adequate lighting in the rooms, corridors and staircase.
3. Introduce greenery in the rooms and open spaces.
4. Improve quality of electrical fittings and ensure that all such fittings work properly. Provide LED/LCD TV to enhance comfort level.
5. Hot water availability and water supply in the rooms need to be streamlined.
6. Dining hall facilities require a facelift to bring in warmth and ambiance.
7. Make available early morning bed tea and breakfast by 6.30 AM so that customer’s availing sight seeing visits outside Gangtok are not inconvenienced.
8. Have at least two room service boys available during night time for providing assistance needed by inmates.
9. Consider making a small lift operational from first floor to top floor, if not from the ground floor.

On the whole, our short stay in the hotel was a pleasurable one with friendly and accommodating staff members. With superior facilities, the hotel will surely attract tourists in future.

Room Tip: Some rooms facing the road provide a grand view of Mt. Kanchendzonga.
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  • Stayed: November 2012, travelled as a couple
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5  Thank Debasis52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2012

The view from the top floor street facing rooms is breath taking. Other wise the hotel is so so. The qual;ity of the food is also not very good. Services are also not upto the mark

Room Tip: Street facing top floor rooms ae OK.
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  • Stayed: June 2011, travelled on business
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6  Thank Kumarrrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2010

Have great fun at hotel and its like a heaven in gangtok, foods and rooms are excellent and best in services.

  • Stayed: October 2010, travelled as a couple
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Review collected in partnership with Cleartrip
3  Thank nimitkp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2010

Its really a good resort. All people willing to travel to sikkim must stay here.peace and comfort

  • Stayed: January 2010, travelled with family
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5  Thank AshutoshK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Denzong Shangrila Resort

Address: Development Area, Gangtok 737101, India
Region: India > Sikkim > East Sikkim > Gangtok
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
Ranked #84 of 120 Hotels in Gangtok
Price Range: £59 - £73 (Based on Average Rates for a Standard Room)
Number of rooms: 33
Reservation Options:
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Also Known As:
Denzong Shangrila Resort Gangtok, Sikkim

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