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“Five Star Experience” 5 of 5 bubbles
Review of The Royal Plaza

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The Royal Plaza
Ranked #25 of 111 Hotels in Gangtok
Noida, India
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Five Star Experience”
5 of 5 bubbles Reviewed 7 July 2014

Going through the steep lanes of Deorali in Gangtok, we found this excellent hotel for having our dinner. The Hotel has a very aesthetic and serene environment, giving it the look equivalent to any good five star property in metros. The Hotel boasts of an excellent lobby for comfortable seating, has a very fine dining restaurant and the star attraction of the Hotel is off course the casino - the only legal casinos in India being in Sikkim and Goa. The Hotel offered mouth watering delicacies with the perfect ingredients and spices as also a well stocked bar with majority of alcoholic and non-alcoholic combinations available. The Hotel has a huge premises with adequate parking. The looks and the ambiance makes it perfect getaway in the beautiful city of Gangtok.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank neeraj2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHIRSHENDU K, Manager at The Royal Plaza, responded to this review, 9 July 2014
Dear Sir,

Warm Greetings from The Royal Plaza !!!

I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok.

Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on improving on our services as to make the stay of our valued & esteem guests much more comfortable.


Regards,
Rameshwar Singh Jamwal
General Manager | The Royal Plaza | Upper Syari,Deorali, Gangtok- 737102, Sikkim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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206 reviews from our community

Traveller rating
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    30
    17
    16
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
New Delhi, India
1 review
5 of 5 bubbles Reviewed 4 July 2014

The location of this hotel is the most negative . We came together and booked by Travel Agent . The staffs in this hotel are naturally polite and courteous. The main market MG Marg is little away not at a walking distance. We were offered us some bakery items at coffee shop are really made with good quality and is really tasty , everyday you would enjoy live Casino which would feel up an extra addition in luck . Club Rooms are quite ok have central AC , you may want to try rooms in the Club Building . We appreciated all sorts of cooperation shown by Shirshendu Sir, his presentation shows that he might be a corporate guy because he understand our requirements and react very faster , w like it but unluckily we met him last day of our stay , our entire meditation group were happy with this hotel . We will put thanks to Karan as well for providing us such a nice place to stay and many thanks to Sarovar Management for placing managers like Shirshendu , he really put his commendable efforts and made atleast our last day memorable .

Never stay in deluxe rooms because of split Ac ,

Room Tip: Never stay in deluxe rooms because of split Ac
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  • Stayed June 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brajarani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHIRSHENDU K, Manager at The Royal Plaza, responded to this review, 8 July 2014
Dear Sir,

Warm Greetings from The Royal Plaza !!!

I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok.
Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on improving on our services as to make the stay of our valued & esteem guests much more comfortable.


Regards,
Rameshwar Singh Jamwal
General Manager | The Royal Plaza | Upper Syari,Deorali, Gangtok- 737102, Sikkim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
1 review
5 of 5 bubbles Reviewed 4 July 2014

Surely a hotel with 5 star facilities , when we were entering they welcomed us with Sikkim tradition by doing Arti /Tikka and khada . I came to this hotel for honeymoon . I appreciate the kind of hospitality shown to us at arrival by Shirshendu and I am also in the same field for last 18 years - but overall decorums that are maintained by Royal plaza is comparatively on higher standard . The valley view rooms are really appreciated. We must thank to the Manager at the who is pleasantly guided our trip . We thank to this man having full of energy and helped a lot for finalizing our itinerary , thanks Shirshendu babu for your unique cadence – which made our stay memorable . keep it up , we may expect to see you in a bigger position in the hospitality field .
Will suggest to visit to the Sarovar Royal Plaza in this june , offered rates are little higher because the hotel does not have Spa & Swimming pool .

Room Tip: This hotel is not for children & pensioners , perfect match for honeymooners , leisure independe...
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Gayatridevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHIRSHENDU K, Manager at The Royal Plaza, responded to this review, 8 July 2014
Dear Sir,

Warm Greetings from The Royal Plaza !!!

I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok.
Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on improving on our services as to make the stay of our valued & esteem guests much more comfortable.


Regards,
Rameshwar Singh Jamwal
General Manager | The Royal Plaza | Upper Syari,Deorali, Gangtok- 737102, Sikkim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
5 of 5 bubbles Reviewed 4 July 2014

I came Royal plaza in the second week of June , I was given 216 , Room is full of view from three corners , appreciated the Charley provided to us with best compliments from the General manager , hotel staffs are very well mannered . but load shading in the city is a issue . I must thank to the Front Office Manager for making out nice itinerary which made my trip successful . Hotel AC is quite effective , Digital weight machine in the room is a added up new facility . Lobby is very large and from Coffee shop Reception Staffs looks small . will thanks for making our stay memorable . Will suggest to book rooms in 2nd Floor because of View from the room is fantastic.

  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rajbirsingh22092014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHIRSHENDU K, Manager at The Royal Plaza, responded to this review, 8 July 2014
Dear Sir,

Warm Greetings from The Royal Plaza !!!

I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok.
Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on improving on our services as to make the stay of our valued & esteem guests much more comfortable.


Regards,
Rameshwar Singh Jamwal
General Manager | The Royal Plaza | Upper Syari,Deorali, Gangtok- 737102, Sikkim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gangtok, India
1 review
5 of 5 bubbles Reviewed 4 July 2014

This is hotel little far away from the MG Marg , I stayed with the Group in the last week of June we all were 20 rooms group ,this hotel Casino in-house but entry is chargeable . we stayed in 6th floors rooms are very nicely maintained, Mini bar is chargeable , madam at the Reception & restaurant staffs are very polite. Foods are tasty. For Vegetarians options should be more . We certainly thank to the Manager Mr. Shirshendu whom we met upon check in time , he is seems to us very faster while speaking , we like the hotel over all .



Suggest to visit this hotel in Summer because this hotel have central Air-condition .

  • Stayed June 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank arunisha2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHIRSHENDU K, Manager at The Royal Plaza, responded to this review, 8 July 2014
Dear Sir,

Warm Greetings from The Royal Plaza !!!

I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok.
Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on improving on our services as to make the stay of our valued & esteem guests much more comfortable.


Regards,
Rameshwar Singh Jamwal
General Manager | The Royal Plaza | Upper Syari,Deorali, Gangtok- 737102, Sikkim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi, New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 26 June 2014

I found this hotel pretty good. I reached hotel 1 hr before check in time but was given room instantly by front office, when requested. I was in valley view room and view was simply awesome. I have lots of memories and unforgettable moment spent together with my wife in this hotel. only drawback is service, kindly improve upon this..

Room Tip: Valley view rooms are really awesome..
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  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SinghManoj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHIRSHENDU K, Manager at The Royal Plaza, responded to this review, 8 July 2014
Dear Sir,

Warm Greetings from The Royal Plaza !!!

I express my sincere gratitude to you on behalf of the entire team for choosing The Royal Plaza as the right place for your stay in Gangtok.
Thanking you once again for your kind and encouraging review. This will help us to motivated our staff and ensure that we keep on improving on our services as to make the stay of our valued & esteem guests much more comfortable.


Regards,
Rameshwar Singh Jamwal
General Manager | The Royal Plaza | Upper Syari,Deorali, Gangtok- 737102, Sikkim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 23 June 2014

The valley view from the rooms is breathtaking and this was the only good thing in the hotel. The hotel has the dumbest staff ever. It is a nightmare to interact with them! We even had to carry the luggage to our room since the bell boy didn't know what to do! Carpets in the corridor are old and have a musty smell. The food tasted decent. Overall experience was pathetic. Putting up in this hotel is ruining your peace and holiday since every now and then you have to fight with the staff for very basic things!

Room Tip: Valley view rooms
See more room tips
  • Stayed June 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank agish86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Royal Plaza

Property: The Royal Plaza
Address: Upper Syari, Deorali, Gangtok 737102, India
Region: India > Sikkim > Gangtok
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Gangtok
#4 Luxury Hotel in Gangtok
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Royal Plaza 4*
Number of rooms: 55
Official Description (provided by the hotel):
Amidst such lush green hilly terrains, a breathtaking topography and misty mountains, emerges The Royal Plaza [A Sarovar Hotel] at Gangtok, the Capital of Sikkim. This luxury hotel is ideally located and one of its kind in all of Sikkim and the North East. The Royal Plaza aptly complements the exotic locale. It provides a magnificent view of a valley with a tributary of the Teesta River and an extension of the Khanchendzonga Range from the guest rooms. ... more   less 
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Also Known As:
The Royal Plaza Hotel Gangtok
The Royal Plaza Gangtok, Sikkim

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