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“Terrible!”

Herdade da Agolada de Cima
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Herdade da Agolada de Cima
Ranked #5 of 13 Santarem B&B and Inns
Lisbon, Portugal
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Terrible!”
Reviewed 7 August 2012

The reception is only opened till 6 pm. That's what they told us by e-mail when we booked the room.
When we arrived (before 6 pm) there was no one at the reception. So we had to go to look for the person who works there for like 15minutes. Then we found a woman that called a guy, so we had to wait more time for the guy to come. No one has told him that we had booked the room for that day... Bad organization!
The door of the entrance of our room did not close with keys so we didn't feel safe and we had to take our staff to the car again because we went out at night and we would not let our staff inside an open room;
The pool is nasty, it was so dirty because it has no system of self cleaning and no one cleans it: it is a tank with dirty water that they call a pool;
It was noisy till 1 AM because there were kids outside paying games and talking and playing with balls next to our car;
The walls and floor of the shower place are in cement. It's awful.

65euros for a doubleroom like this one... it is que worst relation quality-price we have ever seen.

It is the worst service and room we have ever experienced.

  • Stayed July 2012, travelled as a couple
    • Value
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Helpful?
1 Thank Ana N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
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  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Sao Paulo, SP
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2010

My partner and I stayed only one night in this fantastic ´Quinta´ ... because we were in town for a wedding. What a surprise. We stayed in the attic, a room called the children´s room. I had such a peaceful sleep. Everything was clean and welcoming. It´s like your in your own giant country house ... great if you a big group as there are lots of rooms. Your surrounded my nature .. can play pool in the living area .. lie outside with nature and read your book. A true place to RELAX. The breakfast is great, and they are not picky about times .. we had breakfast still waiting at noon ! .. Incredible ... no pressure to pack and leave ... the owner is super nice. This place has history ... and a perfect place to stay if you are in Corouche ...

  • Stayed May 2010, travelled as a couple
    • Value
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    • Sleep Quality
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Helpful?
1 Thank DRisso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Herdade da Agolada de Cima

Property: Herdade da Agolada de Cima
Address: Monte da Agolada, EN 114 | Coruche, Santarem 2100-048, Portugal
Region: Portugal > Central Portugal > Santarem District > Santarem
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #5 of 13 B&Bs / Inns in Santarem
Price Range (Based on Average Rates): £
Hotel Class:2 star — Herdade da Agolada de Cima 2*
Number of rooms: 10
Official Description (provided by the hotel):
From the cozy beds, to the breakfasts, not forgetting the breath-taking wood around the houses, Herdade da Agolada benefits from all the comfort of an hotel and the spirit of the rural feeling touching nature by its surrounding, activities and services. Enjoy our small lake while drinking a warm tea, delight yourself in our bookshop or just relax and live the calm of the countryside. ... more   less 
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