Stayed here 8th-10th Nov. Had a lovely weekend but the hotel is really lacking in some areas. The girl on reception was lovely and friendly. We went to our room (211) and there was note on the desk saying that there was no heating and it was beyond their control. Fair enough but surely the receptionist should have said this to us on check in. I thought this was very poor to not recieve a verbal explaination or apology. There was a little heater in our room that we left plugged in when we went for dinner and the room was warm when we returned.
The Danu Spa was great. We had some lovely treatments and the staff were lovely. I would use this Spa again. So relaxing. The leisure facilities need a serious upgrade. The ladies changing room looks so dated. The toilets were unclean and changing area needed to be swept. The paint is peeling off the walls and rust on metal fixtures. Although there are lockers available, you cannot LOCK them!! No pad locks or keys available. We had to return to our room and leave our valuables there. Not a great option either to be honest.
Dinner on the first night was not good. We both ordered the burger and it tasted awful. Chips and onion rings were gorgeous though. The waiter noticed we had left the burger and offered dessert free of charge. Nice gesture. After dinner, we went to the bar for a drink. Asked for a pint of Bulmers draft, tap wasnt working. Asked for pint bottle of Bulmers light, only 2 left and they werent in the fridge. Asked for a bottle of Corona and got a lemon instead of a lime in it. My friend was drinking Disaronno and when we went to the bar for a second round, there was Disaronno left. The bar lacks atmosphere. I know these are minor details but its supposed to a 4 star hotel and its the little touches that make it. Dinner on Sat night was fab. Beautiful starters, gorgeous steak and dessert. Breakfast was lovely with plenty of options to order from. The only issue was breakfast on Sunday morning. It took 25 mins for someone to take our order, no tea or coffee offered. We were sitting for 40mins in total before we recieved breakfast and had to ask 3 times for toast.
Overall, we had a lovely weekend and the staff were friendly and welcoming. There is alot of stuff that the hotel needs to work on to maintain a 4 star status. Saying this, I would return.
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- Also Known As:
- Carlton Millrace Wexford
- Hotel Carlton Millrace
- The Millrace Hotel Bunclody, County Wexford, Ireland