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“Take your Nordic poles.”
Review of Hotel Las Olas

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Hotel Las Olas
England
Level Contributor
26 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Take your Nordic poles.”
Reviewed 30 November 2013 via mobile

It is hard to write a review of Las Olas and La Palma as it seems to be very much a question of taste. Some people we spoke to loved it and returned year after year and time after time, others we're grateful they were only there for a week.
When the weather was nice it was really lovely and the pool area was excellent, but when it turned grim there wasn't a lot to do. We walked into Santa Cruz (quite a walk but pleasant ) but in all honesty there wasn't much there, we kept thinking we had missed something but I don't think we had.
Our room was large and well kept with a beautiful view and really couldn't be criticised in any way.
We did the trip up to the observatory and that was a good day, although, apart from views the island does not have a lot to offer.
Basically the people who made the most of their time there were the well organised ones who had their walks organised, their bus timetables planned, their rucksacks packed, their walking boots carefully fastened, their cagooles donned and their walking poles in hand. My flip flops and desire for a sun bed didn't really cut the mustard.
The restaurants were OK and we had a lovely paella in El Pipo on the road behind the apartment and an excellent tapas lunch in the cafe below them. We liked La Caleta and their mojo roja was delicious. We had red snapper there and it was very good.
All in all a good break but not somewhere I would rush to return to.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Englishmenabroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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UK
Level Contributor
148 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 24 November 2013

The hotel
We visited in November 2013. The room was clean and tidy and a good size.. Our room was 304 and had a restricted sea view and terrace rather than balcony, at the back of our room must have been a bar or cafe as we could hear lots of talking throughout the day and evening, fortunately we were out and about most of the time and if you shut the bedroom door it was fine. The public areas were clean and tidy with a nice pool area. We did eat in the buffet restaurant once, not great but it was cheap, the snack bar food was good. The wine was really cheap 2 euros for a large glass of wine. All the staff were friendly and helpful. The hotel is very quiet with the majority of the people staying being walkers aged 50+. A good reasonably priced hotel in a perfect area if you intend to explore the island.

Los Cancajos
If you stay in Los Cancajos you will not see the best of La Palma. There are a few restaurants and although the food was ok we have had better, we struggled to find much that was really Canarian and felt the food was aimed at the English and German tourists, El Lager was the best (goat, canarian cod, goats cheese etc.). There is a pleasant walk along the sea front and it was lovely watching the Atlantic crashing into the island. However this purpose built tourist town is ideal for exploring the island being close to Santa Cruz and you can, with a car, easily get to the main sites of Los Tilos, the volcanic South and the Caldera.

La Palma - hints, tips and is it for you?
La Palma is beautiful and is perfect if you love walking/hiking. The paths are well marked and there are taxis that will transport you on the long one way hikes. The island is hilly, really hilly, to see it properly you will need a car and the roads are steep and windy (very). In November the weather was cloudy and could be quite chilly, although we did have some lovely hot sunny mornings. Take a variety of clothes as it is cold on the top of the caldera, and one walk we did was in the cloud and was quite wet. It is a working island with shops and bars aimed at the people that live there but also don't expect that you are going to the back of beyond (it is still the canaries). If you have a sweet tooth make sure you try the local dessert Principe Alberto (yum). A little Spanish will be useful and will be appreciated.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank MysticalChildUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 November 2013

Las Olas hotel is situated in Los Cancajos, a small strip of hotels, bars and restaurants five minutes drive from the airport and about ten minutes' drive from Santa de la Cruz, the main port and town on La Palma.

A nearby coastal path gives you great views of huge, swelling turquoise waves crashing into spiky black coves, caves and cliffs formed from volcanic rock. A further 10 minutes along the path brings you to black sand beaches, calmer seas and a few basic restaurants. Looking inland, the hotel is surrounded by dramatic steep mountains that rise up towards the island's central volcanic peaks.

The resort itself is clean, tidy, spacious and pretty, with more charm and character than some of the larger hotels in the area. Facilities are basic but the quietness and the ease with which you can access food, drinks, gym and games equipment make for a relaxing stay. There were lots of older people at the resort during our stay, and the entertainment and excursions are geared towards them. The buffet food was passable but a bit weird and not that fresh, but the hotel's Thai restaurant was authentic and delicious.

Much is written about La Palma's climate, especially in local guides which claim it has the clearest skies in the world for the observatories found on the island's peaks. It is also said that the south and west of the island is hotter and drier than the east, and that if one side of the island is cloudy, it means the other will be sunny.
Las Olas, unfortunately, is in the east, and although it was consistently warm (24-26) in November, there did seem to be a blanket of thin cloud that formed about noon each day and just stayed there, stuck against the steep mountains just inland of the hotel. This cloud would gradually get thicker most days and just meant swimming in the pool or sea was very cold and anyone 'sunbathing' was be reaching for a cardigan every now and then.

We found that the weather improved as soon as you travelled north or south of Los Cancajos. Also, if you travel through the tunnel that connects the east and west under the island's main peaks, then as soon as you come out on the other side it is glorious sunshine with barely a cloud in the sky, whatever the weather at the hotel.

As well as chasing the good weather round the island, expect to do a lot of driving if you want to make the most of what the island has to offer. The restaurants in Los Cancajos and the nearby main town of Santa Cruz were either completely dead when we went or served basic, boring euro-food like hamburgers and chips, non-specific 'grilled fish' or pasta. Some of the 'towns' we drove to were very pretty but were little more than a church, a basic bar and deathly quiet residential roads.

The locals stick rigidly to their siesta routine, and even the main towns are almost empty of people between lunchtime and 5pm, which is hard to adjust to. Things start to gradually open at 4-5pm (even things like furniture shops and banks) and restaurants don't fill up until about 9pm.

The island's size is also deceptive. At first it seems small, thanks to the tiny distance from the airport to the hotel and from the hotel to Santa Cruz. But to get anywhere else you have to navigate endless mountain roads that twist and turn back on themselves over and over, meaning even short journeys take about an hour; to get to the opposite side of the island would be at least two. None of the local guidebooks we bought mentioned that the drive to the observatories on the very peak of the island is a gruelling and mind-melting drive involving at least three hours of one narrow hairpin bends after another.

Yet despite the vastness of its peaks and national parks, everything on the island seems tiny. From the island's creepy symbol, a dancing dwarf, to the car parks where you'll find even your little rented car too big to park; their roads ape the road systems of mainland Europe but are in miniature, crammed into a quarter of the space. So expect to be doing 80mph on a dual carriageway and see the sliproad you need to take sail past without warning, or to finally get onto a motorway to find it's about half a mile long.

Overall the island is a strange half-way-house - it's not quite the unspoilt paradise the brochures describe, with many idyllic streets spoiled by the ubiqituous coke signs of Europe and plastic garden furniture of tourist trap bars and cafes. The geography of the place is undoubtedly spectacular, but between hikes/ day trips you may find yourself underwhelmed and a little bit bored of the driving, samey menus, and lack of people - especially if it's siesta time.

Room Tip: We got our rooms changed because our one overlooked a giant boiler/ gas tank.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jimmy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 10 November 2013 via mobile

My wife and I have just spent a week at the Las Olas Hotel, the location is excellent just across the road from the bus stop to where every half hour during the day you can catch a bus to La Palm Santa Cruz (10 min ride 1euro 30cents). There are 4 or 5 good restaurants with in a 10 min walk our particular favourites were Restaurant Sadi and Rincon Mi, the average cost of a meal for two with a bottle of wine about 25 to 35 Euros. The black sandy beach of Los Cacajos is a short 10mins away. The rooms quite big, clean with all the facilities you need. The pool area is quite large with 3 pools, 1 large,1 small and 1 for children. The staff are friendly and helpful.

Stayed November 2013, travelled as a couple
Helpful?
4 Thank gbmwarren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level Contributor
66 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 2 November 2013

This hotel, like everything else on the island is built on a hillside, comprising 6 attractive apartment blocks set in well tended gardens. Our apartment was in La Gomera block on 3rd floor with a sea view which, if the weather was right, gave us sunrise over Tenerife.
The apartment was spacious with decent sized rooms. We hadn't intended catering, other than making a cup of tea so having read other reviews, we took a travel kettle. What was inconvenient, even for our minimal requirements was the lack of a cupboard to put tea, coffee, packet of biscuits etc so it all stayed on the counter. We'd opted for the buffet breakfast otherwise there'd have been bread and cereal stacked up there as well. Cooking facilities were a microwave and a 2 ring hob. Unlike the previous reviewer, there was no washing up liquid etc.
The lounge area consisted of a corner sofa unit which provided extra sleeping space. A TV on a unit, coffee table and a breakfast bar with chairs. We had a small balcony with plastic furniture and a retractable clothes dryer. I'd recommend taking a few spring clothes pegs because it can get windy.
The bedroom had 2 beds pushed together to make one huge bed and a wardrobe unit with shelves and coat hangers. The hangers are typical hotel hangers with straight sloping sides and a bar across the bottom for folded trousers so no use for hanging strappy dresses or skirts. I suggest taking a few with you based on what's in your suitcase.
The bathroom was large with a good over bath shower and a basic hotel hair dryer. Shower gel was provided.
The room was cleaned every day with towels and bedlinen changed upon request (towels in the bath, request card on the bed). There was wifi in the room although it could be a bit erratic but definitely a bonus.
The optional extra breakfast was a fairly run of the mill continental affair - bread, cooked meat, cheese, yoghurt, cereal, fruit, bacon and fried eggs. It was fine and gave us the variety that we wouldn't have had if we'd have been making our own. The dining room was never very busy for breakfast.
There is a bar that does light snacks at lunch time. We went there one evening after a meal and were the only people in it - even the entertainment had packed up and gone home and it wasn't late.
All day there were staff sweeping the public areas and picking up fallen leaves from the flower beds, it was very well cared for.
We stayed at the end of October and I think that our last day was the first day of the island's busy season as air traffic increased however the airport closed at 11.00 pm each night and throughout our holiday, weekdays were very quiet

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sagacandidate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Isle of Wight, United Kingdom
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 October 2013

I wanted to give this a 3.5 rating, somewhere between average and very good.

We're just back from a week's stay at Las Olas. We had requested a higher floor room, so that we had a better view, and also to get a balcony rather than a terrace. The ground floor rooms in some of the blocks are right next to the pathways, so there's no privacy.

Overall the room was lovely, quite big with a separate bedroom to the kitchen/living area. There is plenty of seating with two big sofas pushed together as a corner unit, 2 chairs at the breakfast bar, and another chair in the bedroom. Plenty of wardrobe space, with a safe that you can rent the key for. The beds were quite firm (two big singles pushed together) but I found them really comfortable, as were the sofas in the living room.

The bathroom was also a decent size, with shower above the bath and a hairdryer. I can't remember if there was a shaving/toothbrush socket or not.

The balcony was big enough for a table and two chairs, and had an extendable clothes airer.

The kitchen was the big let down for me, with just a couple of rings and a microwave. No oven, very few utensils, just a couple of pans, no kettle (although you could get one from reception with a 10 Euro deposit). Washing up liquid, scourer and tea towel were supplied. The fridge was a reasonable size and worked well.

Mosquitos were a bit of a problem whilst we were there, net curtains on the doors would have helped.

The pool area was quite attractive, although the sun loungers and parasols all seemed to be grouped very close together with big empty spaces. But I have to say the pool was FREEZING!! Spotless.....but freezing!!

This is probably the first hotel that actually follows their advertised policy on washing towels (i.e. if you hung your towels on the rail they didn't change them, if you left them in the bath they did. Most hotels seem to change them regardless, and on an island where water is such a valuable commodity it's good to see the staff respect the environment and the customers wishes. The same principle applied to the bedding, so it was only changed when you asked them to.

Unfortunately for most of the week, it was cloudy in Los Cancajos even though it was sunny everywhere else on the island. It didn't really bother us because we had a hire car and were out seeing the island, but if you're just planning a pool/beach holiday you may want to consider Tazacorte, Feuncaliente or Puerto Naos.

The hotel was in a great location for seeing the island, being half way up the east coast, it was easy to explore the central and northern parts which are the most interesting.

Would I stay here again?......... yes I probably would.

Room Tip: Ask for a balcony rather than a terrace if you want any privacy. Wi-fi was available in the room and...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank wightrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liege, Belgium
Level Contributor
68 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 October 2013 via mobile

+ spacious apartment
+ good location to discover the island
+ the vicinity of the airport is not really a problem (not much flights)
+ Nice view
+ Buffet is satisfactory (variety and taste)

- Fitness center is quite small (and the door is closed)
- Service is quite cold and people only speaks Spanish (almost)

Also note that most of the customer comes from Germany

Stayed October 2013, travelled as a couple
Helpful?
3 Thank JPMat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Las Olas

Property: Hotel Las Olas
Address: C/ Travesia Los Cancajos N 2, 38712 Playa De Los Cancajos, La Palma, Spain
Region: Spain > Canary Islands > La Palma > Playa De Los Cancajos
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Playa De Los Cancajos
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Las Olas 4*
Number of rooms: 182
Official Description (provided by the hotel):
Hotel-Apartamento Las Olas is a 7-minute walk from Cancajos Beach, and a 3-minute drive from La Palma Airport. The complex features outdoor swimming pools, a gym and free Wi-Fi zone.All apartments Hotel-Apartamento Las Olas have a balcony or terrace and a living area with satellite TV. Guests can cook in the well-equipped kitchens, and there is a handy mini supermarket on site.The aparthotel offers a large sun terrace with loungers and views of the sea and mountains. There is a paddle tennis court, beauty salon and massage service. Bicycle rental can be arranged at the 24-hour reception.Secure parking is available on-site and an airport shuttle service is available. Las Olas is less than a 10-minute drive from the island's capital, Santa Cruz de la Palma. ... more   less 
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Also Known As:
Aparthotel Las Olas Hotel Playa De Los Cancajos
Hotel Las Olas La Palma/Playa De Los Cancajos

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