We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Insotel Punta Prima Prestige Suites & Spa
Ranked #4 of 6 Hotels in Punta Prima
Certificate of Excellence
Cardiff, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Hotel”
Reviewed 29 August 2013

Returned last week from Insotel Punta Prima and was impressed from the start. A beautifully maintained hotel in pristine grounds. A pleasure to walk around the gounds; manicured lawns and spotless grounds. Accommodation was, again, extremely clean and quite spacious. Comfy beds (even the sofa bed). Stunning sea views, especially from the North pool which was quieter than the main pool. Peak season but still pleasant for swimming. Masses of choice of food in the main restaurant. Great selection. Top brand drinks included in the all inclusive package. Kids could help themselves to drinks and icecream throughout the day too.
Very attentive, hardworking staff. The kids' clubs looked great, run by caring staff. My son loved the football matches. Entertainment was ok, although a few more professional singers would have gone down well in a resort of this kind. Mostly dance and miming. Nevertheless, we still had a relaxing time. Our experience was a very positive one. We'd love to return. (Quite a few people had returned for the third time, so that's always a good indication of the quality). Thank you, Insotel. Wish I was there now!

Room Tip: Book a first floor apartment (good balcony) and go to the North pool for a quieter time.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 411k13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InsotelHotelGroup, Gerente at Insotel Punta Prima Prestige Suites & Spa, responded to this review, 30 August 2013
Dear 411k13,

many thanks for choosing us for your holiday and for the time spent in writing this feed-back. Such a good comment is very important for us because it helps us to understand that our daily work achieves our goal which is the guests' satisfaction. As you say, the fact of having repeater guests is a good indication of quality and of the high standard we always try to maintain, and we really hope you will be a repeater guest next year!
Best regards from Menorca,
Marta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

215 reviews from our community

Traveller rating
    130
    60
    19
    3
    3
See reviews for
108
63
1
Business
0
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Slovak first
  • Spanish first
  • Any
English first
Burbage, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2013

Have just returned from a fantastic weeks holiday with my 3 daughters 14, 10 & 6 at this lovely resort. We stayed in a Prestige Suite which was lovely. Clean, comfortable and very spacious. Two bathrooms, one with huge walk in shower which was extremely powerful jacuzzi bath and double sink. The second bathroom had a shower, which again was fantastic. The huge king size bed was comfortable as were the two sofa beds (according to the 14 & 10 year olds!). The suite also included a small kitchen area with fridge, sink & hotplates, however as we were all inclusive we only used the fridge to keep water cool! On arrival we went for lunch in the main dining room and the selection was fantastic. Huge salad bar selection, a choice of 3 paella's, fresh cooked chicken, fish & pasta. There was also a kids section with a selection of pasta, chicken and deserts. The selection of deserts and fresh fruit was brilliant. We ate here every lunchtime and the staff were very attentive and efficient. For breakfast and evening meal we ate in the Prestige Suites Restaurant which again offered a brilliant selection of cereals, fruit, pastries, pancakes, bread and much more for breakfast and fresh cooked meat & fish as well as salads, appetizers and deserts for dinner. Our waiter Luca was very friendly and attentive - my youngest daughter took a real shine to him. The Prestige pool was lovely very clean, alot quieter than the main pools overlooking the sea with plenty of sunbeds. All in all a lovely relaxing holiday and we will certainly be returning.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InsotelHotelGroup, Gerente at Insotel Punta Prima Prestige Suites & Spa, responded to this review, 29 August 2013
Dear Mel,

many thanks for the time you spent in our resort and in writing your feed-back. Such a good comment makes us proud of the work we do every day to satisfy our guests in all their needs. We are very happy to know that you enjoyed our facilities, food and services. We will forward your greetings to our waiter Luca, he will be very happy to hear from you.
Looking forward to meeting you in Menorca next year,
best regards.
Marta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 August 2013

Pros: sea view rooms are well appointed near relaxing pool. Generally friendly and helpful staff. Maid service/cleaning staff very efficient. Range of sports/activities-squash, tennis, cycling.. Beach a few minutes walk.
Cons: evening entertainment is pretty dire and mostly consists of in house youth team miming to an appalling sound system; hotel of this size should be prepared to spend a little on professional performers/musicians. Poor restaurant availability apart from prestige buffet (where the waiters can be a bit slow and inattentive at times) as other restaurants get booked up a week in advance! Internet/wifi extremely slow as to be almost useless.

Stayed August 2013, travelled with family
Helpful?
1 Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InsotelHotelGroup, Gerente at Insotel Punta Prima Prestige Suites & Spa, responded to this review, 24 August 2013
Dear Alan,

many thanks for your feed-back. Your positive comments are as much appreciated as your suggestions of improvements in some areas. Our efforts will be directed to a constant improvement, in order to satisfy our guests completely.
We would be happy to meet you again in Punta Prima Prestige next year.
Best regards,
Marta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 August 2013

Was our second Trip to Menorca Island and we spend there a nice Beach Vacation Week and can recommend this good middle Class Hotel to others. When we made booking, we did not expect anything special, but during the time in the Hotel, we really saw, that they doing there a very friendly Service to the Guests. also the Food - Breakfast Buffet and Dinner - was fresh and nice decorated. Swimmingpool was very clean there. We had a Standard Room and we found that it was in a good average and top clean. Good Spa!!!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RioandBeach33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InsotelHotelGroup, Gerente at Insotel Punta Prima Prestige Suites & Spa, responded to this review, 5 August 2013
Dear guest,
many thanks for your good review. The feed-back of our guests is very important for us and is the best reward to our effort of giving a good service every day. All our staff is very glad to know that you had a nice holiday ad we really hope to see you again in Menorca next year.
Best regards,
Marta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
3 reviews
Reviewed 29 July 2013

Spent 4 days here and staff were helpful in trying to aid the internet situation which i need for work. From about 8am-midnight it's basically useless as there are just too many people accessing the same network. I went to lobby of the other hotel and was able to work there.
Ive never written a review but hoping management will see this and fix what really is the only issue with this hotel.
Otherwise everything was great.

Stayed July 2013, travelled as a couple
Helpful?
Thank JJSFLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InsotelHotelGroup, Gerente at Insotel Punta Prima Prestige Suites & Spa, responded to this review, 30 July 2013
Dear JJSF,

many thanks for your review, we really appreciate that you want to let us know what you felt was a down to our service. Since the evening when you had that incident with the internet, we were working on it to solve the problem. The internet service is provided to us by en external enterprise, and we are fixing it with them. For sure we understand that a high standard of internet service is very important for our guests. We apologize for the inconvenience and we hope that the solution we gave to you was good enough to let you work properly.
We are glad to read that it was the only let down of your holiday and that the rest of the services was as good as you expected.
We really hope you decide in the future to come back to visit us and check our improvements personally.

Best regards,

Marta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2013

We visited Menorca for the first time with our 17 month baby and the holiday turned out to beat my expectations. Whilst not a cheap resort I felt it was worth paying a little bit more to stay in the Prestige appartments. There was ample living space and the garden terrace was relaxing at all times of day. We did venture across to the lower family and kids pools, which were nice, but not quite as relaxing as the pool in the Prestige section. During our week I enjoyed exploring the coastal path using the free mountain bike hire. For a 5 star resort the gym facilities are very 2-3 star and it would be worth investing some money here. We had breakfast everyday on the Prestige restaurant terrace which is a lovely setting. The buffet chocies were very good but not quite as nice as I experienced at another 5 star resort in Lanzarotte. Sometimes the fruit was a little bitter. Also the restaurant never seemd to be open on time at 8 o' clock! Not that we were in a rush but with a hungry baby and all of that! We did have a very enjoyable salad lunch by the pool but two salads and a couple of beers sets you back €60. The rest of the time we ate out at the one of the sea front restaurants in Punta Prima where the standard of food was very good for half the price of the hotel. I am not a fan of all inclusive so the decision to stay b&b only at the hotel was well justified.
The bedroom was massive with a very firm but comfy Super Kingsize bed. It was easy to keep the room at a nice temperature. The bathroom was also sizeable with a super jacuzzi style bath and wet room shower. There were enough cooking facilities to have lunch in the room and keep beer and wine chilled in the fridge. The cleaners and turn around service was great.
In general this is a very good family orientated resort. I would recommend the Prestige appartments for a little bit more privacy from the main hotel and closer to the beach / shops.
We would definitely like to return to this hotel one day and I recommend it to anyone looking for a great base to explore Menorca from.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MattC77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InsotelHotelGroup, Gerente at Insotel Punta Prima Prestige Suites & Spa, responded to this review, 24 July 2013
Dear Matt,

many thanks for your time and for your feed-back. We really appreciate your comments and we are very happy to know that you spent a nice holiday in our hotel. Your suggestions are very important for us and we will take them in high consideration in order to improve the service to our guests.
We really hope to meet you here in Menorca again next year.
Best regards,
Marta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 July 2013

Went here with my kids. The pool area was fantastic. The suite also, in particular having two bathrooms and A/C which made everything so much easier and comfortable. Very friendly staff that really made us feel welcome. The other guests were mainly families with smaller children. After 22:00 we pretty much had the place to ourselves.

Negatives: The wireless internet was extremely slow most of the time. The prices for food and drinks were quite high. We ended up going to restaurants at the beach most nights instead, which actually was much better than staying holed up in the hotel anyways.

Stayed July 2013, travelled with family
Helpful?
1 Thank Tdsdk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InsotelHotelGroup, Gerente at Insotel Punta Prima Prestige Suites & Spa, responded to this review, 23 July 2013
Dear Tdsdk,

many thanks for your time in writing your opinion. In name of all the staff of Insotel Punta Prima Prestige we are very glad that you spent a nice holiday in our resort.
About the prices you mention, they are justified by the quality of food and drinks of first choice that we offer to our guests. Anyway we thank you very much for your comment about it and the wi-fi, we will look into these matters deeply.
We really hope to meet you again in our hotel in the future.
Best regards,
Marta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Punta Prima
19.0 mi away
Melia Cala Galdana
Melia Cala Galdana
#2 of 9 in Cala Galdana
872 reviews
0.3 mi away
Occidental Menorca
Occidental Menorca
#3 of 6 in Punta Prima
2,248 reviews
14.8 mi away
Sol Beach House Menorca
Sol Beach House Menorca
#1 of 4 in Santo Tomas
1,116 reviews
Show Prices
Show Prices
Show Prices
24.8 mi away
PortBlue La Quinta Hotel & Spa
12.2 mi away
Royal Son Bou Family Club
25.0 mi away
Casas del Lago Hotel, Spa & Beach Club - Adults Only
Show Prices
Show Prices
Show Prices

Been to Insotel Punta Prima Prestige Suites & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Insotel Punta Prima Prestige Suites & Spa

Property: Insotel Punta Prima Prestige Suites & Spa
Address: C/ Mitjera, s/n, 07713 Punta Prima, Minorca, Spain
Region: Spain > Balearic Islands > Minorca > Punta Prima
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Punta Prima
#2 Family Hotel in Punta Prima
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Insotel Punta Prima Prestige Suites & Spa 5*
Number of rooms: 52
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, TripOnline SA, Travel Republic (UK), Booking.com, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Insotel Punta Prima Prestige Suites & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Insotel Punta Prima Prestige Suites And Spa
Insotel Punta Prima Prestige Hotel Punta Prima
Insotel Punta Prima Prestige Es

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing