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“Fantastic Holiday!!” 5 of 5 bubbles
Review of Isla Del Aire Apartments

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Isla Del Aire Apartments
Ranked #1 of 6 Hotels in Punta Prima
Certificate of Excellence
Nottingham
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic Holiday!!”
5 of 5 bubbles Reviewed 14 August 2014

We visited the hotel as a party of 12 and not one of us has a bad word to say about it.It is great for families, located just 10 minutes from the lovely white beach.
The rooms are kept very clean, as is the pool area and there are plenty of beds.
The bar manager Paul is very friendly as are all the staff, we love the new bar man Mohammed!!
The best thing about the hotel is the entertainment which caters for all ages. Aaron works tirelessly, ensuring everyone is having a good time and taking the time to get to know guests and remembering their names making it feel very personal. Our party ranged from age 11 to 75 and there was something for all of us.
The food selection was great, we had a fussy party of 12 and we could always find something to suit us all. The food was always hot and replaced as soon as it ran out.
We had 2 birthdays in our party and both Paul and Aaron ensured that they were memorable for us. They are both a credit to your team of staff!! Brilliant holiday and i would definately go back.

Room Tip: All rooms have a pool view!!
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 04Joanne1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, 26 August 2014
Dear Joanne,

We feel extremely happy to know that all your party enjoyed your stay at Isla del Aire. We will be delighted to pass on your remarks to Paul, Mohamed, Aaron and the rest of the team.

We would like to thank you for taking the time to contact us and we looking forward to welcoming you again in the future.

BEST REGARDS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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606 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 August 2014 via mobile

Just arrived back from the Isla del aire apartments in punta prima today and already wishing I was back there!! It's a perfect size for families. the kids can't wander to far, the food is great the rooms are spotless, the staff were all very friendly and the animation team Arron and Louisa were absolutely fantastic!! the kids loved them and so did the adults!!!! It wouldn't have been as much fun without both of them, they are doing a great job!!! If you've got kids go to Isla del aire!!!! It's ideal!!!!

  • Stayed August 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Alison N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, 26 August 2014
Dear Alison,

It is great to know that you and your family had such a good time with us! We feel specially proud when we hear that kids enjoyed their stay.

We would like to thank you for your positive review, kind comments and the trust that you placed in us during your holiday.

We will be delighted to pass on your remarks to Aaron, Luisa and the rest of the team and we look forward to seeing you again in the future.

BEST REGARDS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colchester, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 12 August 2014 via mobile

we are a family of 2 young children 6 & 2 and booked a 1 bed aptmt (the 2 beds were fully booked), we gave the children the bedroom & we slept In the lounge, sofa beds which converted to double bed. No problem with this as was quite a spacious apartment. It was cleaned on a daily basis with fresh linen every 3 days. One day the maid left our bed linen on the sofas for us to make up... Not sure if this was just an oversight and was something she was meant to come back and do or just didn't! Either way it wasn't a problem.

The food is plentiful and very good. There was plenty of choice for breakfast, lunch & dinner but after a few days it all becomes a bit of the same. Breakfast was my main gripe with the toaster.. 1 toaster with 2 slats for toasting and it took forever! They need 3 toasters with 4 slats in each to stop the queues that form! They did have another toaster style thing but that also took forever.
Lunch could have benefited with some bread & cold meats, cheeses etc especially as lots of children there.
Dinner was at 7.30 which is a bit late for children but you can get snacks, hot dogs, chips from 5pm. This seemed very popular with the hungry children but you had to wait a while for it to be cooked. They just need to cook on mass ready for 5pm as that's generally the queuing time and time to feed the masses.
The swimming pools are excellent, however within our 1 week stay the pool was shut 3 times.... Twice for 24hrs and the last time for 2 hrs. This isn't good enough. I understand it's for H&S reasons, but that's what chlorine is for. There was a baby in the pool with no nappy on, this is obviously where the problem arose. Some one should have pointed this out that nappies must be worn. The next day tho, there were notices up stating nappies must be worn.
The entertainment was very good, and excellent for the children no matter what the ages. Everyone is looked after. There is no pressure to join in if you don't want to.
Towards the end of the week a lot more families arrived with older teenagers. They were jumping in the pool at midnight at making lots of noise waking my children. I did report this but nothing was done as happened the next evening too. The staff could clearly see what was happening as reception is next to the pool.
Apart from the little gripes, this is a lovely place and would definatly return.

Stayed August 2014, travelled with family
Helpful?
1 Thank rach4143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, 26 August 2014
Dear Sirs,

It is great to know that you and your family had a nice stay with us.
We felt very sorry about being forced to close the pool, but there are H&S regulations that all hotels must comply. We will take stringent measures to ensure this does not happen again.

We really look forward to see you again next year!

BEST REGARDS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 11 August 2014

just returned from another great week at one of our favourite family places!!!! chilled, safe, good food, great staff , good rooms and 2 mins from a beautiful beach .well done to Paul for his professional but yet very friendly manner!!! our children are 9 and 13 and had the best time ever!!!

Room Tip: all rooms are good!
See more room tips
  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank sonya w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, 25 August 2014
Dear Sonya,

We feel extremely happy to know that you enjoyed another stay at Isla del Aire!
We want to thank you the trust you placed in us. We will be delighted to pass on your remarks to Paul and we hope to have you soon back with us.

KIND REGARDS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 August 2014

Just back from a wonderfully relaxing week in Isla Del Aire. Lovely clean apartments . Great food which managed to cater for a fussy 11 year old and a 14 year old vegetarian . No easy task sometimes . Labels would have made this even easier though. Felt lovely and safe. Staff were a credit to themselves. Special thanks to cleaner who was always smiling. Gregor, Maxi and Paul who kept us endlessly supplied with drinks and treats. Aaron from the animation team who works tirelessly. He had no days off whilst we were there and was as enthusiastic , friendly and energetic on our last day as he was on the first. Wi-Fi not great even when you pay for it so best prob to use free access in reception area. Overall a great place to be and worked well for me travelling on my own with 2 older children. I wouldn't hesitate to go back.

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
5 Thank Polly812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, 21 August 2014
Dear Polly,

Thank you for such positive comments, we are proud to say that our staff work hard to ensure that all clients are made to feel welcome and enjoy their holiday. We will pass on your remarks to Gregor, Maxi, Paul, Aaron and the rest of the team and we look forward to seeing you again in the future.

BEST REGARDS
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Craigavon
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 August 2014 via mobile

Stayed here 22/07/14 to 29/07/14. Had a fantastic time. Travelled with. 4yr old & 8mth old - totally ideal. Apartment, pool, location, food, drink, staff, entertainment all spot on. I had requested ground floor apartment with a cot prior to going & was not lot down. We stayed in room 129 & found it particularly good (although all rooms are located around the pool so you won't be disappointed). Will definitely return. Great place with a great atmosphere about it.

Stayed July 2014
Helpful?
3 Thank GC281179
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, 21 August 2014
Dear Sirs,

We are delighted to see that you enjoyed your recent stay with us. We would like to thank you for taking the time to contact us and for your kind coments.

We look forward to seeing you again next year!

BEST REGARDS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
north east england
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 5 August 2014 via mobile

This is by far the best family hotel we have been to so far! All of the staff are really friendly especially aron and izzy the animation team it's like being part of a special family for the week my six year old daughter was an emotional wreck when we had to leave today and I must admit I had a lump in my throat aswell its the whole package a really safe, relaxed, laid back family atmosphere decent food excellent staff really clean what more do you need!! Its no wonder people go back year after year top notch !!!! <3

Stayed August 2014, travelled with family
Helpful?
6 Thank adam t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ComitasHotels, Director de Relaciones con Clientes at Isla Del Aire Apartments, responded to this review, 21 August 2014
Dear Adam,

Thank you so much for you kind words. We feel very happy to know that the whole family had so much fun during your stay.

We will be waiting for you next year!

BEST REGARDS
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Isla Del Aire Apartments

Property: Isla Del Aire Apartments
Address: Carrer de Ponent, s/n, 07713 Punta Prima, Minorca, Spain
Region: Spain > Balearic Islands > Minorca > Punta Prima
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Punta Prima
#5 Romantic Hotel in Punta Prima
Price Range (Based on Average Rates): £
Hotel Class:3 star — Isla Del Aire Apartments 3*
Number of rooms: 60
Reservation Options:
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Also Known As:
Isla Del Aire Apartments Hotel Punta Prima

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