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“Very good 3 star hotel” 4 of 5 bubbles
Review of Contessa Hotel

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Contessa Hotel
Ranked #1 of 29 Hotels in Argassi
Certificate of Excellence
Dursley, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very good 3 star hotel”
4 of 5 bubbles Reviewed 12 July 2014

We have just returned from 11 nights at Contessa Hotel. Initial impression is that it is basic but clean however once you get settled in it really is a very good hotel. It is very clean (room cleaned daily, sheets & towels changed every 3 days), the staff are friendly and can't do enough for you, the food is good with plenty of choice.
The hotel is well placed, at one end of town so a little quieter than some places but still close to all the bars & restaurants. We loved Zorbas but get there early because it fills up fast!
Downsides are you have to pay extra for everything. The use of the fridge & safety deposit box is 15€ per week each, sunbed mattresses are 2€ each per day & air con is 7€ per night so if you want extras you need to be prepared to pay.
All in all though, we had a great holiday in a very good 3 star hotel. We would stay there again if we went back to Zante & I would definately recommend it to anyone considering staying there.

Room Tip: Ask for a non pool facing, second or third floor as they are quieter.
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Bella K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alicia k, Manager at Contessa Hotel, responded to this review, 15 July 2014
Dear Bella

Thank you so much for taking the time to add your review on Contessa hotel and for choosing to share your holiday memories with the rest of us.

Most of all, we would like to say a big thank you for your kind comments on our staff and for giving them such a praise on their work and character. We also feel really pleased that you have found our hotel ideally located and the rooms very cleaned.

I am really sorry that we have let you down regarding the extra charges. We always wish to provide all necessary facilities in order to make our guests stay as pleasant and relaxing as possible. However, please let me explain you our policy. When an individual book through our website we provide all the extra facilities for free but you came with a tour operator and unfortunately this is the nature of the contract that we have sign in order to keep the cost of the room really low and make it affordable to everyone. Then we give our guests the chance to add any extra facility they wish. I hope I have answered to your question regarding the extra charges.

It will be a great pleasure if we have the chance to see you back at our Contessa.

Until we hopefully see you again at our home take care and dont forget us!!!

Best Regards,
Alicia K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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677 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
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English first
Launceston, UK
Level Contributor
258 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 12 July 2014

Could not fault the Hotel, its staff or facilities. Rooms were very comforatble and the air conditioning was a must. The pool was very nice and the pool bar was excellent with a good range of drinks and delicious food.The restaurant upstairs where breakfast and evening meals are served was also very good. The staff were so helpful and friendly. My only criticism is Argassi itself - the hotel can do nothing about this but there is no beach to speak of. To get some real space and golden sand you have to drive at least 20 minutes. However, not everyone likes beaches and so if you are only interested in lazing around the pool, this is an excellent place for that.

Room Tip: One of four under the 'Hotel Contessa' sign, first floor.
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  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank cornwall-blue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alicia k, Manager at Contessa Hotel, responded to this review, 15 July 2014
Dear Cornwall

Thank you very much for taking the time to add your review on Contessa hotel and for sharing your thoughts with the rest of us. On behalf of all the staff and family I would like to say a big thank you for your kind comments.

We are very sorry to hear that the location of our hotel did not meet your needs but we are very glad to hear that the pool area and our snack was a very satisfying alternative.

We hope to have the chance to welcome you again back at our home,

Until we hopefully see you again, take care and dont forget us!!

Best Regards,
Alicia K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
sussex
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 9 July 2014

We stayed at the Contessa from the 24th June - 4th July. Very good location, supermarkets, restaurants and bars all in the immediate vicinity, The beach only a 5 minute walk away, spent most days at Remezzo's, friendly owners, and perfect spot on the seafront.
The hotel was spotless in every area, towels and linen changed nearly every day. Pool area clean and tidy, lovely pool bar run by Lou in the daytime, she'll help you out with any tips you need for the island.
All other staff lovely, always willing to help if they can.
Never ate in the restaurant other than for breakfast, which was adequate enough to start the day. Did have a couple of snacks from the pool bar, these were lovely, and cooked fresh to order.
The only downside to the hotel, very minor, but wished I'd known before I came, so we could have brought one with us.......we automatically thought, that being B & B, we would have a kettle in the room, or at least be able to hire one from reception ??

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank wgcjac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alicia k, Manager at Contessa Hotel, responded to this review, 15 July 2014
Dear Friend,

Thank you so much for taking the time to add your review on Contessa hotel and for sharing your experience with the rest of us here.

We are very happy to know that you had a great time in our home and on behalf of every member of our staff and family we would like to say a big thank you for your rewarding comments.

Regarding the Kettle thank you for pointing it out , any feedback is really important to us in order to improve ourselves. We will definetely take it into consideration and we will try to have it in our services for the next time that you will hopefully decide to honour us with your presence

Until then, have a lovely winter back home and dont forget us,

Best Regards,
Alicia K.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Timisoara, Romania
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 July 2014

We just returned from a week stay at this hotel. I don't know about the other rooms, 'cause I didn't saw them, but I can say about ours.(111). It was a room with a terrible smell, heavy and awful and my child was coughing for hours in the night because of the smell.
In the bathroom every day when we'd shower the floor was flooded in such a big water that was every time a danger to walk and not fall down.
Our towels was changed only after 5 days, and only after I told to the cleaning woman to change them.After that she was ok and she try to redress her mistake and made our beds in next 2 days.
The positive part was that the hotel is pretty clean, with nice view over the sea, from the dining room.
The pool nice and pretty clean.
The personnel was helpful and nice
The breakfast was almost the same with small exceptions but U could walk from it satisfied.
About the dinner I have only good words, because it was pretty tasty and diversified, as much as it can be at 3* hotel.
AC, fridge and wi-fi is not for free.( but if U ask nicely the crew from the bar for the password they will give it with pleasure. Thanks me too for that :)
Overall it was a nice stay, and we thank U for trying to pleased us.

Room Tip: Don't accept a room at the first floor. Avoid the rooms with de number 1 in the front (100-101-1...
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  • Stayed June 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KMiha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

We have just returned from our holiday at the Hotel Contessa in Argassi, Zanti. We had a lovely relaxing week there. All the staff are very friendly and professional and can't do enough for you. The hotel is spotless and the towels and linen changed regularly. We ate at the pool bar most lunchtimes but we were Bed and Breakfast so we didn't eat our evening meal there although you can if you wish. The meals by the pool are lovely with a good choice and served very quickly. There is a good choice of restaurants in the town we liked Ethnic and the Picadilly best. If I could find one thing wrong it would be the very small shower in the room with just a curtain but we got used to it and it didn't spoil our holiday at all. We were there the last week in June and it was very hot all the time so we needed aircon which we had to pay for but well worth the money we couldn't have managed without it. We will definately consider going to the Contessa again. Thank you for a lovely holiday.

Room Tip: We had a room on the side of the hotel on the third floor (room 318). We could see the sea from our...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Joyce C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alicia k, Manager at Contessa Hotel, responded to this review, 15 July 2014
Dear Joyce,


Thank you for taking the time to add your review on Contessa Hotel and for choosing to share your holiday memories with us.

It is a great pleasure for us to know that you had such a great time here in our home and that our staff took care of you and made you feel so welcome and comfortable.

We would also like to thank you for your kind advice and tips to our future guests
It will be a big pleasure for us to have you back again in our hotel for another great holiday. Until we hopefully meet again, take care and dont forget us,
Warmest Regards,
Alicia lkadi
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 July 2014

Have just returned from a stay at Contessa. Found the hotel really excellent from the moment of walking into reception for first time. The reception staff, Demi, were very friendly, helpful and cheerful. Nothing seemed to be too much trouble and it did seem natural, not a put on face for the customer.
The hotel was very clean and bright. The rooms were comfortable, clean and bright. The maid service was excellent and the rooms kept clean. Bed linen and towels were changed regularly.
Breakfast consisted of a wide range of dishes, continental style and hot dishes served buffet style in a bright airy dining room. We only had bed and breakfast although you can book for half board.
The pool bar and snacks were very good and reasonable priced. The staff, Loulou and Mario were very good, cheerful and helpful.
Have been too a few Greek Islands but I think this was about the best hotel have stayed in.
Congratulations and thanks to all the staff.

Room Tip: Rooms with a pool bar are the better option
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank william b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

The Hotel Contessa is a very friendly family hotel ideally situated near to plenty of restaurants and shops, a few minutes from the beach and a short bus journey to Zakinthos Town. Most rooms have a lovely outlook to the swimming pool and a gorgeous view of the sea. The breakfast is especially varied and plentiful as is the evening buffet. The children's play area and the bar snacks were excellent, reasonably priced with Lou and Ellie doing a wonderful job , Lou's hot chocolate is lovely. The staff are very friendly and nothing is a bother. I would return there every time. The hotel is very well maintained and has lovely pot plants and trees at various locations a really nice touch missing in other hotels. The best hotel in my travels by far.

Room Tip: Rooms facing the swimming pool and sea are more desirable.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Globeken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Contessa Hotel

Property: Contessa Hotel
Address: Argassi 29100, Greece
Region: Greece > Ionian Islands > Zakynthos > Argassi
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Argassi
#1 Family Hotel in Argassi
#3 Romantic Hotel in Argassi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Contessa Hotel 3*
Number of rooms: 92
Reservation Options:
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Also Known As:
Contessa Hotel Argassi, Zakynthos, Greece

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