THere is a restriction on the availability of drinks at the bar. TAKE CASH - there is a 10 euro deposit on towels and 1 euro a day for a clean on (if you change it) Packed lunches are not permitted but charged at 20 euro per person. Snooker table etc is 1 or 2 euro - non of these charges were pre warned by Thomas cook !!!! for a family of six I was hit with charges I didn't expect. Also the safe is 15 euro paid by cash only. Thomas cook advised free wifi in lobby - not so for one week of wifi it is 30 euro cash only and in the lobby charged by the hour. Suggestions to hotel - maybe they should give tokens to all inclusive guests to cover at least 2 changes of beach towels and at least 4 for the snooker tables etc. There are no snacks available during meal times unless you want bread and cheese and this was only in the main restaurant. No snacks offered by the bar as informed by Thomas cook. All these issues are with Thomas cook not the hotel. Had a fabulous holiday - the sports activities during the day was fantastic, high standard and the staff were well trained and executed these with perfection. Thomas cook rep needs to be better informed about how to get around the island and sell tours - they seemed extremely young and only interested in having a good time, weren't very efficient. As a family we would definitely go back but maybe on half board and not all inclusive as apart from food there isn't much else that sets half board and all inclusive apart, especially if you do not drink alcohol.
Standard of hotel was immaculate and the housekeepers friendly and hard working. Definitely recommend - oh 2 beach chairs and umbrella is 17 euro for the day (this was not mentioned by thomas cook as they informed that the hotel provided chairs on the beach) NOT SO.
The kids club (which we didn't use) seemed amazing but we did over hear guests complain about extra hidden charges that they were faced with upon arrival - Thomas cook you need to get your game together and sell your properties correctly to avoid ruining a family vacation.
- Official Description (provided by the hotel):
- Sol by Melia presents SOL MILANOS PINGUINOS, resort located on one of the most famous and longest beaches in Minorca Son Bou Beach. Rooms with stunning views of Son Bou Beach. Ideal for vacations with your family full activity programme, parties, shows, musicals and live music. For Children: Katmandu Adventures Clubs. One lagoon-style pool and the other a sports pool. Enjoy our magnificent international theme buffet and local specialties. Enjoy Holidays with your Family!! ... more less
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- Also Known As:
- Sol Milanos Pinguinos Hotel Son Bou
- Sol Melia Son Bou
- Son Bou Sol Melia