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“Excellent” 4 of 5 bubbles
Review of Royal Son Bou Family Club

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Royal Son Bou Family Club
Ranked #1 of 8 Hotels in Son Bou
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent”
4 of 5 bubbles Reviewed 22 May 2014 via mobile

Went here with my 3 children for 7 days untill 19th may, therefore at the beginning of the season for this resort.
Our apartment was very clean, all amenities provided and the maid who came daily was friendly.
The kids club staff were great. The waiters/waitresses pretty on the ball ensuing all tables clean and friendly. As for previous comments as to the food being repetitive...well if you wish to eat chips every day you can. We ate from the grill so every day was something different ranging from roasts, various seafood, fish and meats.
The pool was cleaned every day wuth the lifeguard always present.
We did not use many of the services as we were out a lot of the time however I the site looked like a choice was avaialable. Just note if you go during the quiet time a few things will be closed. Note to the sort if needs to be made clear that an excursion to trogoland wasmt available-somethingy children were looking forward to.
Overall Hopefully another visit next year, recommend the quiter season as even when we came back it was on the busy side

Stayed May 2014, travelled with family
Helpful?
3 Thank Felicity W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefanía A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, 23 May 2014
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It is great to know you value so good your apartment (cleaness, amenities and cleaning woman), the food variety and the pool.

We are very thankful for valuing our staff so good. They will be very happy to know about your review.


We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,047 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 18 May 2014

Just returned from a week in May at this hotel. We have children aged 4 and 2 who had everything they could ever want from a holiday here. Great entertainment and kid's club (including a kiosk where they can get a free ice lolly) and really friendly staff who always say hello and try and make the kids laugh. Kids pool is brilliant because it's solar heated, had artificial grass at the edge and is shallow throughout.

Food is fine. It's not Michelin-Starred but it's varied enough for a week or two and we always looked forward to it. The rooms are comfortable and (like the resort in general) incredibly clean. Housekeeping work really hard!

Less for adults to do, but with young children in tow that wasn't an issue for us at all. at the end of the day, there is a nice bar, decent beach and plenty of sun loungers! Lots of cheap hire car places nearby too.

If you don't like or have kids, then I wouldn't stay here! because we do, I think we'll go back next year.

Stayed May 2014, travelled with family
Helpful?
8 Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefanía A, Guest Relations Manager at Royal Son Bou Family Club, responded to this review, 20 May 2014
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel. It's great you have a brilliant value about us: great entertainment, brilliant children's pool, food variety, comfortable apartment, cleaness and really friendly staff. We are very thankful for valuing our staff so good. They will be very happy to know about your review.

We take note a of your comment about the adult's entertainiment programe. Thank you for helping us to improve!

We hope to see you and your family again.

Best regards from Minorca,

Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
MADRID
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 19 January 2014

We were for 20 days and the last week was terrible. There were lots of food, but it looks always the same and is usually freeze prepared food. The rooms are uncomfortable and small for the price, we choose one of bigger with two rooms and the beds were very uncomfortable, all the people asked for better mattress. The air aconditioning didn't works. It was a nightmare.
The best point of the hotel is the people and the animation team. They are kindly and pleasent and sometimes make forget the bad installations. You can let them your childrens and try to relax on the pool or the beach.
I will not recomend it to a friend because is very expensive for the quality. They must improve the rooms, because the price is similar a luxury hotel and is far from it.
Regards

  • Stayed August 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank JAVIER DE LA CRUZ CONEJO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tumeu J, Director General at Royal Son Bou Family Club, responded to this review, 21 January 2014
Google Translation
Apreciado Sr. De La Cruz,
apreciamos mucho que haya dispuesto de unos minutos para puntuar y comentar su estancia en nuestro establecimiento.
Lamentamos no haber podido satisfacer todas sus expectativas, nuestro objetivo principal, y en ello depositamos todas nuestras energías, es siempre conseguir que nuestros huéspedes disfruten de una estancia cómoda y tranquila.
En ese sentido, cuando nos comunicó que la ubicación del apartamento reservado no le agradaba, se les ofreció otro apartamento, que aún siendo algo más pequeño, nos informaron que les satisfacía por disponer de un salón más luminoso. Además, en ningún momento nos comunicó que el aire acondicionado no funcionaba.
En relación a la comida, reconocemos que para unas vacaciones de 3 semanas el buffet puede resultar algo repetitivo al final de la estancia.
Es un placer y nos motiva saber que su familia disfrutó del servicio ofrecido por nuestro equipo y de la animación en particular.
Quedo a su disposición.
Reciba un cordial saludo

Tumeu Janer
Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Grimbergen, Belgium
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 5 January 2014

This year will be the 3th time we will visit the Royal Son Bou. The focus of the hotel are the kids. They are really pampered. Everyting is in function of the kids.
We have booked the Hooky royal and it is really spaceous and modern. Only I found that can the quality of the pillows was not that good for me. I like really a soft pillow.
Everyday the rooms are cleaned and are very neat.
The swimmingpools are a paradise for the kids, specially since last year the pirate boat was installed
The animation team is super. The kids adore them. A lot of activities are organised. Last year the shows where different compared to previous year and I found it an improvement. The kids area is very safe to leave your kids. Very strict procedure to go in and out. Kids can't walk away Hope this year you will have Dutch speaking animator. We are from Belgium and I noticed that the last two years there are more Belgians and Dutchmen are in the hotel
The restaurant and food: Breakfast: very good but there are no fresh orange juices which is a pity. Dinner: was good but the salad bar are not a lot variaties.
Outside the hotel : You can rent a car in front of the hotel and explore the island (cituadella, mahon,...)
Overall this is a very good hotel. Kids can't wait to go back.... See you in July

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank nhe1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tumeu J, Director General at Royal Son Bou Family Club, responded to this review, 8 January 2014
Dear Family,
we are very pleased to know that you have relied on us, once again to spend your holidays in our hotel.
Please, rest assured that we are working for contracting a Dutch animator.
We do take note about the salad bar at the restaurant. In this way, you help us to improve our service. Thank you!

Kind regards from Menorca

Tumeu Janer
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 November 2013

This well maintained family hotel in Menorca has got all a family would need onto make a family holiday special. Staff is great and always helpful, beach is amazing particularly for kids and it's just all about family, this is a place where it's difficult to end of being disappointed!
Really hope they continue to manage the infrastructure in the way they do because it is very good and it's good value for money.
James

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tumeu J, Director General at Royal Son Bou Family Club, responded to this review, 11 November 2013
Dear James,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday at our hotel.


We hope to see you and your family again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leverkusen, Germany
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

It was our fifth stay at Royal Son Bou! I love it! All things are perfect! Many good reviews speaks for themselves. I will come back next year! The room was excellent clean. Very friendly staff. Veried Food in the Restaurant.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
4 Thank Ursula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, 18 October 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a nice review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed again your holiday at our hotel. Thank you so much for great valoration! :-)

Sincerely, thank you for your confidence and support!

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wondelgem, Oost-Vlaanderen, Belgium
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 5 October 2013

It was our second time at Royal Son Bou! It must say something if we came back!
It was great again. When the children are happy, parents are to!
Maybe 1 hint to the manager, you chould have an animator who talks dutch. There are so many Belgium people and Netherlands people, it would be a good idea.
Thanks for the great time we had!!

  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Zjwoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estefania A, Director de Relaciones con Clientes at Royal Son Bou Family Club, responded to this review, 11 October 2013
Dear family,

First of all, we would like to thank you for visiting our hotel during your holidays and for writing a review of Royal Son Bou Family Club.

We are very pleased to know you and your family enjoyed your holiday again at our hotel.

Regarding your comment about Dutch speaking at Kikoland, we would like to apologize for the inconvenience this may caused you during your holidays. We do take note about your suggetion. In this way, you help us to improve our service. Thank you!

We hope to see you and your family again.

Best regards from Minorca,
Estefanía Albar García
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Royal Son Bou Family Club

Property: Royal Son Bou Family Club
Address: Playa Son Bou s/n, 07730 Son Bou, Alaior, Minorca, Spain
Region: Spain > Balearic Islands > Minorca > Alaior > Son Bou
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Son Bou
Price Range (Based on Average Rates): £
Hotel Class:4 star — Royal Son Bou Family Club 4*
Number of rooms: 252
Official Description (provided by the hotel):
The 4-star Royal Son Bou Family Club is a family hotel which makes you aware of the environment and children's protection. The hotel is situated just 100 m away from the fantastic Son Bou beach (Minorca, Spain). Mascots play with the kids at Club Kikoland (from 0 years), while the parents relax and enjoy an unforgettable family holiday. The Club Kikoland is undoubtedly the heart of the hotel, a paradise full of joy for the little guests: the children. Babyclub (0 - 2 years), Miniclub (3-4 years), Maxiclub (5-6 years), Kidsclub (7 - 9 years), Juniorclub (10 - 12 years) and Teenyclub (13 - 16 years). ... more   less 
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Also Known As:
Royal Son Bou Family Club Hotel Son Bou
Royal Son Bou Alaior

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