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Goverdhan Greens Resort
Ranked #2 of 15 Hotels in Dwarka
Shimla, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“STAY AWAY”
Reviewed 20 January 2014

Was travelling to Gujrat Jan 2014 , upon surfing the net prior to it , goverdhan greens site looked impressive and got my self booked for 2 rooms. The property being very far from Dwarika seems have to been made just for the heck of it , prime motive may be for the residential accommodation being around it.

The front office did not seem that of a premium property as being advertised and the staff was cold . Upon checking in the quality of rooms turned one off

The staff is not professional at all small geysers in washrooms

overall a very dis satisfactory experience

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sunsim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review, 21 January 2014
Respected Sunshimji

Greetings to you from Goverdhan Greens Resort, Dwarka. I would like to thank you from bottom of my heart on behalf of entire Team Goverdhan, for providing us an opportunity to be your host during your recent visit to Dwarka.

We have noted contents of your review, and would like to provide responses point by point.

----- The property being very far from Dwarika seems have to been made just for the heck of it , prime motive may be for the residential accommodation being around it.

Our property is located 8 KMS from Dwarka town, that is mentioned on our website as well as on trip advisor profile page. Prime motivation of Building this property in outskirts of Dwarka, is to provide wide open spaces to people visiting Dwarka, as majority of the Dwarka City hotels are located in crowded narrow lanes and parking spaces is one of the major constrain. Additionally, Building a huge restaurant in Dwarka is again a huge constrain due to expensive real estate rates.



-----The front office did not seem that of a premium property as being advertised and the staff was cold . Upon checking in the quality of rooms turned one off


We respect your opinion being our valued customer. However, lots of customers do have different opinion about this.


------- The staff is not professional at all small geysers in washrooms, overall a very dis satisfactory experience

We respect your opinion being our valued customer. However, lots of customers do have different opinion about this. As far as Geysers in Washroom goes, we have installed 15 Liters Storage Geysers and this is suppose to be the biggest size as far as stand alone wash room goes.

However, the above clarifications are just to provide our feedback to the contents of the Review. I being owner of the property assumes total responsibilities for any sub standard experience you had been through. Also I understand, no amount of apology can make up for the sub standard experience, but still let me apologies for this. We will make sure to address all the mentioned points to be taken care in our ongoing expansion of the property. Your inputs will be of immense value for us and will lead us to new learning our of it.

Once again, I would like to thank you from bottom of my heart for proving us the feedback. Such review and feebdacks are the real fuel that keeps us moving ahead in meeting and beating customers' expectations.

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort.
Dwarka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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203 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (63)
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English first
India
Level Contributor
75 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 16 January 2014

We booked this purely based on tripadvisor reviews. We were not disappointed.

The place is away from the main city.

The rooms were reasonably clean. Food was good. Service was very nice. Staff seems under-trained buy was courteous.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank InsigniaIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review, 21 January 2014
Respected Rathorji

Greetings to you from Goverdhan Greens Resort, Dwarka. I would like to thank you on behalf of entire Team Goverdhan for providing us with an opportunity to be your host during your recent visit to Dwarka.

I am delighted to know that our hospitality, has left a positive impact on your experience. I am also thankful to you for sparing such valueable time in writing this review. Such reviews and Feedback acts as real fuel for us, that keeps us going in meeting and beating ever growing customers' expectations.

Once again, A Big Thank you from bottom of my heart on behalf of entire Team Goverdhan.

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort, Dwarka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 January 2014

The hotel is the best in Dwarka. The food is very good and the rooms are big and clean. They also have WiFi in the lobby and a big childrens play area outside. It is also value for money and the restaurant is popular with people from other hotels too.

Room Tip: The Hotel is 8KMs outside of Dwarka, so do not plan any walking trips as there is nothing close by.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RSRathore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review, 10 January 2014
Respected Rathorji

It is our indeed pleasure of being your host during your recent visit to Dwarka. I would like to thank you from bottom of my heart for providing us this opportunity.

I am glad to learn that our hospitality has made a positive impression on you. I would like to thank you for sparing your valueable time to write this review. Such review is the real fuel that keeps us going in meeting and beating ever growing customers' expectations.

Once again, I would like to thank on behalf of entire Team Goverdhan and looking forward to be your host soon.

with regards

S V Bathia
CEO
Goverdhan Greens Resort
Dwarka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 9 January 2014

What a pleasant hotel this was. We stayed for 1 night when going to Dwarka and I can't find a bad thing to say about the place. The owner/manager was very friendly and nothing was a problem. The restaurant was very clean and the chefs made some very nice food. The rooms were clean and decor fairly new. AC and fan available. Outside a nice swimming pool and behind there a nice outdoor lounge area for star gazing which was spectacular. Hope to return to Dwarka one day and I know I won't need to look for another place to stay for sure. Thank you all at Goverdhan Greens!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anand S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review, 10 January 2014
Respected Anandji

Greetings to you from Goverdhan Greens Resort, Dwarka. I would like to take this opportunity to thank you for providing us an opportunity of being your host during your recent visit to Dwarka.

I would like to thank you for sparing your valueable time in writing this review, that acts for our entire Team as fuel, for meeting and beating ever growing customers' expectations. At the same time, such review also acts as ready reference for future travellers planning for Dwarka Visit.

I once again, on behalf of entire Team Goverdhan would like to thank you for writing words of encouragements for us and looking forward to be your host again, soon!

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort,
Dwarka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 6 January 2014 via mobile

Not a very convenient location and is noisy.
Decent rooms - but toilets need a makeover. As many have already pointed out, needs shower enclosures, as the entire area becomes messy.
Limited food options.
Highly overpriced considering facilities and location.

Stayed January 2014, travelled as a couple
Helpful?
Thank Ceebee55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review, 7 January 2014
Respected Guest..

I would like to thank you from bottom of my heart for providing us an opportunity to be your host during your recent visit to Dwarka. I would also like to thank you for sparing your valueable time in writing this review. Such reviews and feed backs are the real fuel that keeps us going in meeting and beating customers' expectations.

Your content of the review is well received and as our expansion is going on, we have taken care regarding your observation with respect to wash room. As reg. location, Goverdhan Greens is the only property located in outskirts of Dwarka. As majority of Dwarka hotels does not offer Restaurant and proper parking facilities, we had deliberately choose it to be in out skirts, to have wide open space.
As regard pricing, you happen to visit in peak season, when high season surcharge was applicable [High season Surcharge was applicable between Dec 23- 2013 & Jan 5-2014], as pricing is function of Demand and Supply at given times.
As regard rating, it is peoples' verdict [Guests visiting us] and we do not have any control on it.

Once again, I would like to thank you from bottom of my heart for being our guest.

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Agra, India
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 December 2013

I stayed in hotel from 17/12/13 to 19/12/13.The hotel location is not suitable& 8KM from main city
The hotel is still under construction and the room looks like Hostel rooms having no ventilation.
This hotel is for Gujrati's and only gujrsti food is available which is very horrible preparation
wise also.Do not consider for stay.I am not able to understand how Trip adviser is recommending
for the stay.
S.K.CHAUHAN

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shishir Kumar C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review, 28 December 2013
Respected S K Chauhanji

Greetings to you from Goverdhan Greens Resort and we would like to thank you from bottom of our heart for providing us an opportunity of being your host during your recent visit to Dwarka.

We have noted content of your review and we would like to thank you for sharing your first hand experience at Goverdhan Greens. Though I found from the review that your experience is not been pleasant one, but we would like to present our side of the story as well. Kindly do not consider this as justification or denial of your right as being our valued guest.. I would like to present point to point response to the issues raised by you.


I stayed in hotel from 17/12/13 to 19/12/13.The hotel location is not suitable& 8KM from main city.

Yes Sir, we have cleared mentioned in the address as well as on the Trip Advisor page regarding the distance from the city. Dwarka, is badly planned and organized city and cost of real estate is at par with any of the metro cities and as our concept was to build an wide open property we deliberately choose this location on Highway. Majority of our customers rather appreciate the location considering congestion and non availability of parking with majority hotels of Dwarka.


The hotel is still under construction and the room looks like Hostel rooms having no ventilation.

Partially Correct, as presently our expansion is going on, Phase I was been inaugurated in Oct 2011 and Phase II [Presently under construction] shall be available by October 2014. your observation regarding ventilation is correct, but you also should note that each room is having an exclusive Balcony attached to it.



This hotel is for Gujrati's and only gujrsti food is available which is very horrible preparation
wise also.

I found out from our management, I was been told you have this observation regarding Brakefast. As matter of Record, we do have multi cuisine restaurant serving both Lunch & Dinner.

Now regarding Brakefast, it contains followings..

Fresh Fruits, Juice, varities of breads & Corn Flacks with Hot & Cold Milk.
Additionally, there are 2 indian brakefast in addition to one Traditional Gujarati Brakefast.


Do not consider for stay.

We respect your opinion.

I am not able to understand how Trip adviser is recommending for the stay.

Trip Adivisor does not recommend or otherwise to any of the properties listed on it. What Trip advisor does is, captures Customer Satisfaction Index [CSI], and based on score of CSI, they determine the Ranking of properties located on a location. Now, by virtue of the highest CSI in Dwarka region, Trip Advisor Ranks us at No 1, and we are able to maintain this position for almost 2 years now. However, we understand being No 1 is double edge sword and this in turn increases customer expectations.

I hope you take this response in positive perspective and majority of the points mentioned regarding ventilation etc. is taken care off in our ongoing expansion of Phase II. We appreciate your feedback and would like to thank on behalf of entire Team Goverdhan for sparing your value able time and writing this review.

with warm regards

S V Bathia
CEO
Goverdhan Greens Resort
Dwarka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 4 December 2013 via mobile

Simply superb
Full of agritainment experience........................................with eco friendly environment ..........................
Delicious gujju food .
Clean rooms
And quick service by staff. .........

Stayed July 2013, travelled with friends
Helpful?
Thank Sunil P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goverdhan Green... D, Owner at Goverdhan Greens Resort, responded to this review, 10 December 2013
Respected Guest...

It is matter of immense pleasure for us to be your host during your recent visit to Dwarka. We are delighted to note that your stay at Goverdhan Greens had been pleasant one.

We have shared your feedback among the Team and such Feedback and reviews proves to be a real fuel for the entire TEAM Goverdhan to perform even batter to meet and beat ever growing customers' expectation.

We Thank you from bottom of our heart for sparing your valueable time and writing this review and looking forward to be your host soon again.

with regards

S V Bathia
CEO
Goverdhan Greens Resort.
Dwarka.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Goverdhan Greens Resort

Property: Goverdhan Greens Resort
Address: PO Baradiya, National Highway 8E, Dwarka, India
Region: India > Gujarat > Devbhumi Dwarka District > Dwarka
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 15 Hotels in Dwarka
Price Range (Based on Average Rates): £
Hotel Class:3 star — Goverdhan Greens Resort 3*
Number of rooms: 43
Official Description (provided by the hotel):
Goverdhan Greens is designed keeping in mind requirements of leisure travelers keeping an eye on requirements of Religious Tourism. Dwarka is one among four pious dhams & one among Seven pious Puris of Hinduism. The Resort offers verity of entertainment with fun-n-food, calm & cool environment completely free from crowdie downtown of Dwarka. The primary USP of the resort remains… an Agritainment Experience. Here we try to create a green zone in totally barren land with keeping entertainment for our guest at our heart. ... more   less 
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Also Known As:
Goverdhan Greens Resort Dwarka, Gujarat

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