Staff polite but useless. Rooms look like they are from the 70's & warn out. I book a romantic weekend away with my partner and should have had dinner, breakfast, champagne, chocolates and flowers in our room, but were told on arrival that it was room only regardless of what their paper work said or what was offered on the Parkhotel website. After some time they agreed to give us the breakfast's and after more discussions the dinner, but nothing else. Room was next to lift and you could hear the doors & cables all night. Hairdryer in room did not work, requested a hairdryer but nothing came. Bird dropping all over the balcony and outside balcony floor. Radiator in bathroom could not be turned off, which made room very hot even with windows open. A two night 'cuddles break' cost 318 euros for a deluxe premium. SAVE YOUR MONEY!
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