I'm back ro review this hotel and it's group. I've stayed with them about 10 times and always thought of them as an excellent professional company. But here's a warning to anyone booking on-line. The website can be very unforgiving and can default back to the date on booking, so that there is absolutely no way you can change your date unless you pay the extra when booking for the expensive cancellation rates. I made a simple mistake, and although them immediately and in what should normally be considered a "cooling-off" period, the company and hotel refused to let me change the date. Their response was totally rigid, with not the slightest will to compromise, think laterally or simply try to resolve the problem, To them, my mistake compared to a criminal act and I had to pay the penalty, regardless that it had cost them nothing and left me over 100 euros out of pocket. The experience reminded me of the 'de Gaulle' method of negotiation of "Non,Non,Non!" So what can you do? Choose your hotel online and then call the hotel direct. An alternative is to book online with booking.com as some hotels in this group offer free cancellation bookings
- Official Description (provided by the hotel):
- B&B Hotel in Saint-Malo Are you looking for a well-located, cheap hotel in Brittany? You are guaranteed a comfortable stay at the B&B Hotel Saint-Malo Sud. A cheap hotel near Saint-Malo, the Grand Aquarium, and Dinard's beaches Fancy a trip to the Emerald Coast? Spend a few days in our hotel near the pirate city of Saint-Malo! Our hotel is also an ideal base for exploring the banks of the Rance. If you would like to find out more about life under the sea, the hotel is near the Grand Aquarium (5 minutes by car), and less than 10 miles from Dinard's beaches! ... more less
- Reservation Options:
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