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Reviewed 15 September 2015 via mobile

Stayed here during our epic ride! Good secure bike storage, and clean modern accommodation. Breakfast was great, but not a full service kitchen. Brought in caterers to do dinner for our party of 20 which I thought was neat! Good wi-fi and pleasant helpful staff

Date of stay: July 2015
Trip type: Travelled with friends
Thank Paul C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carré Py H, Responsable réception at Carre Py' Hotel, responded to this reviewResponded 16 September 2015

Dear Customer,
It is always a pleasure to welcome our usual groups of cyclists, that always arrive with the smile in spite of the certain efforts supplied to climb the famous “Col du Tourmalet”!! We are indeed lucky to have enough place to have been able to install secured lockers for bikes. We are delighted that you appreciated the service of our caterer, as well as the comfort of our rooms. Concerning our continental breakfast, know that we are completely going to update it by integrating products specific to the sportsmen!
Thank you again for your review and we hope to see you very soon on the occasion of a next stay in Carré Py’ Hôtel*** Bagnères de Bigorre, can be with your family?!
Mélanie.

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Reviewed 13 September 2015

This place is incredible! its a small walk out of town but amazing. Modern, clean, smart and suave, this place is perfect for any traveler. The parking area is massive and the staff were helpful. We only struggled with getting some items refrigerated and also some ice in the morning. Other than that everything else was incredible.

Room tip: All of the rooms are great as the hotel is off the main road, you cant hear a thing!
Date of stay: August 2015
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank summerhazed
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carré Py H, Responsable réception at Carre Py' Hotel, responded to this reviewResponded 28 September 2015

Dear Client,
First at all, we thank you so much for your kindly review!
You seem to have enjoyed your stay with us, the staff of Carré Py’ Hôtel*** is glad about that!

Indeed it’s possible we had any problems a few days in august with the ice machine, today everything is back to normal!
We hope to welcome you again for a next stay in Pyrénées!
See you soon, Mélanie.

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Reviewed 18 July 2015

Our family stayed at the Carré Py' Hotel for one night based on the recommendation of a family member who had stayed there the year before and liked it. The room was very small but otherwise fine. There's a very steep staircase to go to the mezzanine where there are 2 single beds. It was very hot at the end of June when we visited, and with no A/C, the room was uncomfortably warm. Perhaps fans could be made available on those hot summer days. I understand that it's usually cool in that mountainous region, but I have checked the temperatures every day since our return home, and it's been in the 30's (even going up to 37C!) just about every day. We didn't want bugs to fly into our room, and so, kept the windows closed. We also had a problem with the shower. The shower head was floppy and we had to keep the water pressure strong enough to make it stay up. And there may have been a crack in the shower floor (an area had been patched) as the bathroom was full of water afterwards. The beds were comfortable, room was clean, lots of free parking, and we appreciated the free wifi. Note that there's no safe in the rooms. All in all, I believe that this hotel is a good choice in the area to serve as a base for going to the Pic du Midi, which we really enjoyed. Maybe we were just unlucky in getting this room with that shower during a heat wave.

Date of stay: June 2015
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Caro1008
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carré Py H, Responsable réception at Carre Py' Hotel, responded to this reviewResponded 21 July 2015

Dear Customer,
Thank you first of all for taking the time to write a review following your stay at Carré Py' Hôtel *** Bagnères de Bigorre with your family. We regret that you have obviously got hot during this period of heat wave. As you point out, nights, even in summer are usually fresh as the hotel is bordered by the Adour river and at the foot of mountains, made this our rooms are not air conditioned.
However we started the renovation of bathrooms, with the installation of new shower trays, with mixer taps, new furniture and basins, as well as dry towels.
We hope you will enjoy our new facilities during another trip in the Pyrénées! See you Soon,
Mélanie.

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Reviewed 7 July 2015

Nice,clean, modern hotel. No aircon, but open a window and get the fresh air.
I was there to cycle up the Col du Tourmalet. It's a 35 mile round trip from the hotel.
Just out of town, but an easy 15 minute stroll in the centre. Free wifi, but it was fairly slow. Large free car park. Get a mountain view in one of the few rooms with the large picture windows on the top floor...great views. Only about 10 miles from Lourdes if you are so inclined. Worth a visit even if you are not into the religion. The hotel is recommended.

Room tip: Get a room on the 2nd (top) floor with the wide picture windows and the mountain views.
Date of stay: June 2015
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank stationmastershouse
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carré Py H, Responsable réception at Carre Py' Hotel, responded to this reviewResponded 14 July 2015

Dear customer, it is with great pleasure that we read your comment! The satisfaction of our customers is our priority and we strive to make the most pleasant stays. As you point out, we are located at the foot of Cols Tourmalet and Aspin just outside of Bagneres de Bigorre. Ideal location for cyclists who want to climb the legendary mountain passes! Furthermore, we offer free bike lockers.
Know that we offer two types of rooms: rooms overlooking views of the Pyrenees, and rooms with views of the surrounding valley of Bagneres which is also very nice ... think about it for your next stay!
Thank you for your review and hope to see you soon in Carré Py’ Hôtel*** Bagnères de Bigorre. Sincerely, Aurélie

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Reviewed 25 August 2014

A modern hotel in the Pyrenees. Clean but basic; cheap bathroom fittings but bed was comfortable. Breakfast was the usual continental but not very good. The coffee was terrible when we were there. Dining room was large and ugly.
Good points - nice helpful receptionist who recommended somewhere good to eat in town.
A reasonable stopover on our journey through France.

Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank grecophile0123
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carré Py H, Responsable réception at Carre Py' Hotel, responded to this reviewResponded 26 August 2014

Dear guest,
First of all, I would like to thank you for your review which helps us to continue to improve our services. It’s very important for us to take care about the cleaning of our hotel for the comfort of our customers. Bathrooms are the next things we want to improve.
We propose a continental breakfast with a large choice of products like fresh and dry fruits, yoghurts, compotes, ham, cheese, cereal, croissants, bread, cake, brioche, fruit jellies, fruit juice... We are sorry you don't appreciate it.
Concerning the decoration of our "brekfast room" your review is subjective. It has a marble floor and we opted for a neutral decoration to please the largest number of people.
By hoping to see you again for a new stay, we remain at your disposal. Best Regards, Aurélie.

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