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“Shame on you, Kilikya, FIVE STAR HOTEL???!”

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Kilikya Palace Goynuk
Ranked #12 of 30 Hotels in Goynuk
Budapest
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
“Shame on you, Kilikya, FIVE STAR HOTEL???!”
Reviewed 8 August 2013

We had spent 11 days at this hotel between 28 July- 7 August 2013 and I would like to WORN you, everybody interested NOT TO GO THERE!!!! Please choose another hotel, because this one is really dissapointing!!!!!!!!!!!!!! Me and my family had spent the last 5 summers in Turkey and we had been hosted by wonderful hotels like IC Green Palace (2 times), Akka Antedon, Fantasia DeLuxe. We simply could not look for another place to spend our vacation in but Turkey. Every time we felt ourselves so good, that we always decided to come back the next year.
What we saw and what we experienced at Kilikya .... I have no words to tell you:

- you can get only one key-card per room!!! (not to use air conditioning when you are out)

- IF YOU DO NOT SPEAK RUSSIAN, you must wait for the only one person at the reception able to speak English!!

- even when working, air conditioning was so powerless, we felt like melting in the room day and night...

- if you want your beach towels to be changed, you can do it until 3 p,m,, not later! And, the changing takes place in a hidden corner of the hotel, in the Spa Center, at level -1, not in your way to the beach or back!

- Ladies and Gentleman, please note that this FIVE STAR hotel HAS NO WC on the beach!!! You must walk from the beach into the hotel, and reaaaaach the WC- hopefully you succeed. Also, you can not be sure you will find hygienic paper inside...

-food was very repetitive, the restaurant allows very short mealtimes, I have never seen people standing in a row at the entrance of the restaurant to get free table! (especially at dinner)! After 10 p.m. ALL YOU CAN FIND IN THE RESTAURANT IS 1 SOUP, nothing else!!! Wow! What an ultra all inclusive variety!!! In the evenings you could BUY POP CORN! This was not part of the UAI. Also pure orange juice was for 3 EURO!!!

- turkish coffee available only in the lobby bar, where you can (of course) not enter only dressed up accordinlgy.

- no peanuts served, they do not know this word! So we came home from the land of panuts without eating one!

- all beverages are served warm, rarely chilled, ONCE I GOT MY BEER SERVED IN A GLASS ON WHICH I NOTICED ROUGE, FROM A PREVIOUS CONSUMER....:-(((

- Be prepared to find TIP BOXES all around you in the hotel! Disgusting to feel it is all about the money!!!

However, TWO THING was extrelmely good at this hotel: the fascinating landscape and ....the ANIMATOR TEAM! This team is the best we have ever met in TURKEY! Congratulations and many thanks to everyone! Hope you will find another hotel which comes up to you!! ! Best regards! Melinda

Room Tip: 3rd floor and above.
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  • Stayed August 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
11 Thank melicgm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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401 reviews from our community

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Rating summary
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Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 March 2013

Had nine day stay here in Feb/Mar and were lucky enough to enjoy temperatures around 18-20 degrees. Not quite the five star it bills itself but very comfortable. Lovely views of the mountains at the front and all the rooms face onto the pool and the sea beyond at the back. However, we seem to have been accommodated in a new build whilest the older one was being refurbished, next door. Were not disturbed by noise or anything.

Majority of the other guests were German - we were the only English people, though most staff seemed to have some English so language was not a problem. Some of the Germans seemed to be on extended stays, five weeks or more.

The food was very good for 'all inclusive' and the chefs worked hard (as did all the staff) to ring the changes.

It was not warm enough to use the main pool but I made good use of the indoor one which was a bit cool and the jacuzzi was never heated though it was reported three times.

We had booked this stay through Travel Republic who have now dropped it - don't know why. Would recommend it to anyone who wants a quiet break in beautiful surroundings. It is more than an hour from the airport and would recommend booking transfers before you go, it seems to be much more expensive when you are there.

It might have been a problem not being with a tour company but we happened upon a gentleman called Al-Adin of Joy Rides Travel Agency which we found on the street as we were walking down to Goynuk. He arranged three trips for us including one just for us to see antiquities and the Antalya Museum. He also informed us of the weekly street market. There was no information like this in the hotel.

Room Tip: We had rooms facing one end of the pool with the sea beyond. The sun shone straight into the room i...
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  • Stayed February 2013, travelled with friends
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Helpful?
4 Thank Golby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muscat, Oman
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 September 2012

This hotel is nice from the infrastructure level, but when you get in; do not expect a 5 star service. Beach towels at $15 deposit with a receipt, then they give you cards, then you need to go to spa to get the towels. Only one room key is given to you, and if you lose it because you are at the hotel pool, they charge you another $15. Also you cannot put a credit card type card in the card holder to keep the AC on (kids wants to sleep and you want to enjoy the night out). And the staff is barely speaking English. So definitely not a 5 star hotel on the service side.

Room Tip: there is a new building built on the left hand side, those of much better
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  • Stayed August 2012, travelled with family
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank kiarash k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kiev, Ukraine
Level 3 Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 20 August 2012

I really enjoyed my stay in the hotel. It was a long-wanted break after very stressful time at work. Therefore all I wanted to do was sleeping, eating, swimming. The hotel was perfect for it. The room was neat and nice. The food was the best I ever ate. Large variety of fruits, veggies, cheeses, fish and meat and most importantly - Turkish desserts.

I came there in May and the hotel was only 30% occupied. Most part of the visitors were older people, families and visitors with kids. This hotel is more of a quiet family place. There are bunch of hotels around that are aimed for young people where you could possibly go to hang out.

There is a very nice Spa center with Turkish sauna and soap massage, which is amazing. If you want to do that you need to do it on your first day before you tan. Skin becomes very soft and radiant. If you do it after tanning, you will loose part of your tan.

If you get bored, there are bunch of tour options provided in the hotel. Most part of them are day trips. I should warn you that most of them include shopping stops at the carpet factories, soap factories, wineries etc. and that is what takes up most part of the day. Make sure your guide understands that you would like to leave more than 30 minutes for sightseeing in an ancient place, otherwise you might end up with traveling for 9 hours to spend 30 minutes in Pamukkale.

I would recommend this hotel to anyone who wants to have a good relaxing vacation.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Valya S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dnipropetrovsk, Ukraine
Level 5 Contributor
60 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 19 July 2012

Stayed there in 2003-2004 with my parents.

It was my first visit to Turkey and abroad. I fell in love with this hotel. Everything was great - starting from the room and ending with the food.

At first we were given a garden view room but when we asked to change it to the sea view - they did it at once without hesitation and bribes. The rooms are clean with good furniture.
The territory is not big as for a 5star hotel but everything is at hand - the main restaurant, the pool with the pool bar and the beach are close to each other and it's very convenient.

The food was very tasty and diverse. Each night they had a theme - Italian days, Turkish days etc.

The staff is very friendly and speaks many languages.

Everything that you would expect from a 5* hotel is here. A little minus might be a rocky walk-in the sea but they have stairs from the pier. If you use it, then you have no problems at all.

For the past 10 years I've been to many hotels including 5* hotels in Turkey but none has replaced Kilikya in my heart. Even those more expensive ones haven't made such an impression on me

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Tatyana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul, Turkey
Level 3 Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 July 2012

the hotel was on a lovely beach and have a great pool among the pine trees.the closed pool was so good and SPA CENTER was wonderful and the stuff were well educated,kind and experienced about their work at both SPA and the body massage types.the restaurant was so close to both sea and the pool so you must not walk so much or use any elevator.the foods were not so rich but delicious and fresh enough including so many types of local tastes.the rooms are clean and climate system was excellent,tv, mini bar etc.were ok. pity that i can not say this for the elevators cause the elevators had not got any climate system,we all get wet when we used them!!the hotel stuff were helpfull and so kind.on the beach there were enough sun chaise longues and the deck was ok.you can have fun with para-sailing,jet-ski,sea banana,cano etc too and all this were just beside the hotel's beach nest.and at last hotel has a mini aquapark and i used it at many many times,the feeling was great

Room Tip: the rooms above the open restaurant are huge and have a great landscape
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  • Stayed June 2012, travelled with friends
    • Value
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    • Service
Helpful?
3 Thank neoxneox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orenburg
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 June 2012

I was in Kilikya hotel
And can some words about it tell.
It is in Turkey in Kemer,
The place is called Goynuk.
If you are interested in it,
Then have a proper look.

The staff is kind I should say,
I noticed it every day.
The restaurant is rather good,
They serve nice and delicious food.

The animation team is funny,
And they all try to do their best,
They want to entertain the people
Who come here to have a rest.

And children will enjoy the disco,
They dance with parents, by themselves,
And their smile on the faces
Just for itself about it tells.

As for the beach, it is ok,
It’s not an excellent one,
But I enjoyed “The Kilikya”
And had a lot of fun.
The sea is clean, the water’s warm,
I think you’ll feel yourself at home.

P.S.
But if requests of yours are great
And you fastidious are,
I can’t advise you anything,
I’m simple so far.

  • Stayed June 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank dream45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kilikya Palace Goynuk

Property: Kilikya Palace Goynuk
Address: Cumhuriyet Mah. Ahu Unal Aysal Cad. No:25, Goynuk, Kemer 07994, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Goynuk
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Spa Hotel in Goynuk
#11 On the Beach Hotel in Goynuk
#12 Luxury Hotel in Goynuk
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Kilikya Palace Goynuk 5*
Number of rooms: 272
Official Description (provided by the hotel):
Let yourselves go into the arms of the Mediterranean... Our hotel, which is located in Antalya, Göynük - one of the reflections of heaven on earth - is 9 km from Kemer, 30 km from Antalya city centre and 45 km from the airport. You will feel as if you are holidaying inside the rainbow, surrounded by all imaginable colours: from the blue of the sea and the sky to the green of the pines, from the multicoloured flowers to the bright yellow of the sun. ... more   less 
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Also Known As:
Grand Hotel Goynuk
Kilikya Palace Goynuk Turkey/Antalya Province

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