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“Not a 5 star hotel”

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Majesty Club La Mer
Ranked #15 of 30 Hotels in Goynuk
Reviewed 23 October 2012

Myself and 3 friends spent a week at La Mer Art Hotel.We had booked a junior suite which we were told had 2 rooms and slept up to 4 people.On arrival there was 1 double and 1 single bed in one room ,hardly enough to sleep 4 adults! We complained at reception who either couldnt or wouldnt understand us although they did provide a camp bed and told us to speak to the manager the following morning...hardly 5 star! The manager again insisted we had to stay in the room and crammed another bed in. I admit this could have been the fault of the travel company (A1) who we booked the holiday with giving us incorrect info about the room.
The food was very good but we had the same choice everyday.Hotel was very clean.
The staff were the worst I have ever come across,they were rude and pretended they didnt understand us.One girl working in the Lobby bar said she didnt know what Sprite or lemonade was! When I asked another member of staff (again in the Lobby bar) for a cup for my coffee he just shook his head and said no,even though there was a row of clean cups beside him! All I can say is that this is not a hotel for Brits as the staff can't or wont understand you.So avoid at all costs.

  • Stayed: October 2012, travelled with friends
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10  Thank JoonK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 30 of 266 reviews

Reviewed 22 September 2012

I happen to boys and my wife for a week at the hotel we stayed. Sorry photos of the hotel at all, unlike his hotel does. Qualities of foods Bsyarpayyn, and no variety there. At the hotel at 5 star hotels UALL not at the level a typical 4 star hotel .. very poor service. rooms are very small. poor hygiene and the entertainment is zero.

  • Stayed: September 2012, travelled with family
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19  Thank dina t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2012

Very low quality food, poor service, extremely busy stuff.. There are plenty of better hotels in the region even for lower price. I can easily say that, this was the worst hotel that i have ever had stayed in Turkey for holiday.

Stayed: August 2012, travelled with family
11  Thank O M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2012

we spend 1 week in lamer kemer hotel.considering you must dont mix the lamer art hotel and lamer kemer hotel.Albeit in webpage they are same but you must be notice they are two diffrent hotel that very close to each other,but lamer kemer anyhow in better than lamer art.
POSITIVE GLEANING :
lamer kemer is'nt deluxe hotel but all along the line it's a good hotel with good service.
On there you meet the beautiful seascape and highland lanscape in one abreast.
The garden environment is so beautiful.There are nice and lovely beach with two pools.The beach was formed half sandy and half gravel.
Entertainment teams are very attractive and exciting.a lot games with funny shows nightly.
Colorful and delicicuse food and tasty drink.
There are more free game such as tennis(if you have rocket),table tennis,dart,beach voley,smal aqua pool with 2 slide and ...
NEGATIVE GLEANING :
The water of swiming pool is'nt clean.When we was there,there are a big russian man(near to bear) that how swim with his little son on pool and his son dont wear anything and he constant CRAP in the pool and there are'nt anybody to admonish to they.
my camera was stolen in poolbar.night manager and other employee's hotel dos'nt any thing about it.They constant replay ((what we doing?))Even they dont apologize of me.they behavior is 1 star no 5 star.
All ends up if you are asian or russian and you traveling with your family and you want to rest in the tonic and cool place,and dont want to spent many money,lamer kemer in good alternative for you.

  • Stayed: August 2012, travelled with family
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8  Thank saeid k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2012

The hotel was probably built in 1990s and since that time they prefered not to spend any money to renew the hotel infrastructure, everything was old.
We stayed for 6 days as 2 families with kids.
The rooms are average in general, but if you do not need the bathrooms.
During our entire stay, some of the staff were friendly but the service quality was not satisfactory and in almost all over the hotel they were understaffed. (e.g. They could not clean our room for 2 days due to lack of housekeeping personnel. We waited in the reception more than 1 hour (until 15:30) to get into our room because there was only one bell boy in the hotel. There was only one waiter serving in the dinner to more than 60 persons in the "ala carte restaurant".)
In the interior parts of the hotel such as main lobby, main restaurant, spa centre, bars there was not a proper air conditioning system.
In the spa centre just located below the main restaurant floor, there was a very heavy meal smell and the staff was lackadaisical.
The meals were poor in terms of variety. They serve generally poultry rather than red meat. The capacity of the restaurant was not sufficient.
Thanks God that there were also some good things to say about the hotel and our voyage. The sea was very clean and the beach was fine. The pool was very big, clean and not crowded but maybe a little bit deep (160cm) for someone. The animation team were friendly and some night activities were really interesting.
Shortly, the main policy of the hotel management is cost cutting all over the hotel instead of ensuring guest satisfaction. I can easily say that i will not go this hotel again and will not offer anybody.

  • Stayed: July 2012, travelled with family
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7  Thank AlperTurk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2012

I was here for a week n the experice was just perfect, rooms were clean, food variety was awesome, staff were so friendly n willing to help n make holiday makers laugh.. The entrainment team next to pool was so cheerful ( specially Simone) n open bar was providing great range of beverages and best of spirits which some hotel charge while they say it's all inclusive!!! I didn't see any serious problem but my suggestion for entrainment team would be to give away prizes and vouchers to game winners to encourage more people to play.. ;)

  • Stayed: July 2012
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2  Thank Bm302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 July 2012

We spent in La Mer hotel 2 weeks. First of all, some pictures are mixed with La Mer Art hotel, but still in the pictures some things are better than in real life. When we arrived then we got our first shock - the reception did not speak english (only russian and turkish). I wanted to ask where is the toilet (we had time to get our room) and one of the client service person stopped me middle of my question and told "No english" and walked away. If you arrive and its not yet 2 pm to check in to your room then your bag is last to lay on the reception door. If you are a russian or turkish then you get the tour around the hotel. Otherwise look for yourself. English is spoken very little in the hotel at all and it is very difficult to solve the problem.
Another shock received when we got our room. It was single room. It was so small that two people could not walk together inside. The balcony was on top of the conditioner so the noise was unbelievable. The balcony itself was so small that with one chair it was impossible to be there. Luckily our travel agency contact person came in to the hotel to give us some kind of overview and then with her help we changed our room to bigger one(bigger, nicer). The beds are not soft. Seems like sleeping on the floor. The reception was not very happy. Safe in the room is for extra money and it costs 3 $ per day. We had a lockable luggage so we decided not to spend our money on safe.
Food was average. You are not starving but its not the best food. Sometimes during those two weeks they organized special events and then the food was different. Within those two weeks (does not matter how long you stay) we had a free al a carte restaurant visits. The food was okay and turkish kitchen was the best so we decided to visit that again and paid 40 € for two person. In al a carte restaurants you must know that only main course was choosable. It was not possible to choose other courses even for when it was paid.
Our second room had a street view and we had a good night sleep but rooms with the sea view were actually tree view and sleeping quality because of the night club and loud music were impossible (one other visitor told us).
Hotel itself was try clean but the cleaner was little pit lazy unless you left tip. Service itself was good despite the low english language and reception. Service got better 100 % when you left tip.
Other hotel visitors were mainly russian and local. Unfortunately I can't say anything good about them as well.
However the hotel was qualified as 5 * hotel and UAIN then mostly they were charging extra lot of money for everything they could.
I do not recommend it unless you are not local or russian.

Room Tip: Sea view rooms are not worth paying extra money. Be aware that you are not getting single room if...
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  • Stayed: July 2012, travelled with family
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4  Thank dagmar9495
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Majesty Club La Mer

Address: Kiziltepe Mevki, Goynuk, Kemer 07980, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Goynuk
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in Goynuk
#13 Luxury Hotel in Goynuk
Price Range: £61 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Majesty Club La Mer 5*
Number of rooms: 326
Reservation Options:
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Also Known As:
La Mer Hotel
La Mer Kemer
Majesty Club La Mer Turkey/Antalya Province - Goynuk

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