"Appalling" is the only word that comes to my mind. I am truly upset by the unacceptable behaviour of the ANIMATION team at the hotel. It seems that the hotel manager doesn't mind the fact that his staff easily walk up to lady guests and touch them, tap them on shoulder, shake hands for no reason, too much touching.
We arrived at the reception, no one spoke English at the reception! and they kept us waiting for over 1 hour before giving us the room.
The Animation team mixes with the guests in unacceptable ways. I saw these two members of staff that were freely hitting on two girls when the hotel took the hotel guests out clubbing. Later after coming back form the club they were trying to kiss the girls and they were trying to go inside the bedroom of the girls!!
The animation team also does a dodgy business where they sell you night club tickets which is 10$, when you pay them say 50$ they don't give you the right money back and keep some of your money for themselves. I think the name of the guy is chevcec or something, with nickname "Ronaldo".
The good thing with the hotel is the food and the kitchen staff are fine. Internet is also very slow most of the time.
- Official Description (provided by the hotel):
- The Smartline Greenwood Resort Hotel is a four star, All-Inclusive Resort, is located in Antalya/Göynük-Kemer with a comfortable blends with natural surroundings of the Taurus Mountains and the Mediterranean Sea. The distance to the private Smartline Greenwood Beach is 180 m. and is a Sandy-Pebbled Beach. It is close proximity to the popular touristic town of Kemer which is known for it is beautiful harbour, great souvenier shops and bustling night life. It has totally 267 rooms.1 Main Building, 1 Annex Building and 9 Bungalow-Blocks Blocks set amongst cobblestone walkways and green gardens. Adults and children alike can enjoy an unforgettable & sun filled holiday with a variety of daily animation activities & entertainment. Kemer is 9 km. far away and Antalya city is 45 km. far away and Antalya Airport is 55 km. far away from Smartline Greenwood Resort Hotel. Local Tips: Kemer is a pivotal spot for enjoying the best of Turkey. Your summer vacation will be enriched by idyllic views of seacoasts, historical ruins and a lot of happening markets and clubs. The Mini Club is for children between 5-12 years old. Turkish Bath, Sauna & Fitness Centre. Additional: 24-hour reception with multilingual staff. All-Inclusive Service with extra charge : Import alcoholic drinks, Fresh fruit juice, Energy drinks, Drinks in the disco, fresh Beach towel changing (1€), Tennis Court Lighting, Massage, Beauty Center, Laundry, Mini Bar, Safe, Telephone, A'La Carte Italian Restaurant reservation, Hairdresser, 24 hour Medical assistance, Baby-sitting, Room service, Rent a bicycle (car), Watersport and Game Center. News: -Smartline Greenwood Resort Hotel is ready for the summer season 2015 with the Smartline (colourful) design which is in specific places.- The Smartline Quality Standards will be also checked. -The delicious ice cream will be inclusive and will be served daily from the Smartline Ice Trolley. ... more less
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- Also Known As:
- Greenwood Hotel Goynuk
- Greenwood Resort Hotel Kemer
- Smartline Greenwood Turkey/Antalya Province - Goynuk