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“Very bad management of very good hotel”

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Queen Elizabeth Elite Suite Hotel & Spa
Ranked #26 of 30 Hotels in Goynuk
Reviewed 26 September 2012 via mobile

Stuff are very bad, especially reception daytime crew is disaster...

Beach is awful, no maintanance, no shower, no toilet... Its far from hotel and there are only small signs to indicate it...

Room utility is not working properly, A/C is not working good.. There is water floating at bathroom...

Animation is so poor, same things everyday....

  • Stayed: September 2012
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1  Thank totoloz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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45 - 51 of 452 reviews

Reviewed 10 September 2012

this baaaaaad hotel maybe should have just 3star because doesnot U ALL service, have terrrrrrible sevice for every thing, a few stuff for alot of tourism,very very badddd manager, angry employee, terrible barman and stuff , the food was awful --- the room not clean well , bad air condition ,(my experiance) i stay in hotel 6night i have alot of problem 1- the door did not work 4 days and no body care, all of drinks had bad just baaad, if I wanted to eat food ,just finished

just bad hotel please dont go DO NOT ENTER THIS TERRIBLE JUST TERRIBLE

Room Tip: my room had teater viewand far from lobby
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  • Stayed: August 2012, travelled with family
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9  Thank nargesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2012

The worst hotel ever in Turkey... Do not expect anything related to 5 star in this hotel. It is a shame for the tourism in Turkey! The stuff is not nice, the food is terrible. I would recommend to book some other hotels in the area. I am trying to change my booking now ....

Stayed: August 2012, travelled with friends
6  Thank crystal c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

this hotel is very good & i love travel again this hotel. clean hotel. friendly employee . very good food & vegetable . disco & DJ is very good. good drink. very good view, good air condition, good pool, clean pool

  • Stayed: July 2012, travelled with friends
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7  Thank Shaghayegh A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2012

i had a very nice stay at queen elizabeth hotel ! but the problem was that it was far from town ( antalya , of course ) & some of rooms , doesn't had a beautiful view . if you wanna to reserve a room , it's better to reserve a pool view & near to lobby ! about family suit , it wasn't good ! it's strange to tell that the trace of this suit , had a very long WALL ! i had not a good view & that was a good time for change my suit to a pool view room ! but the food was very good ! the hotel service were great , and i had a great vocation in turkey ! better to travel in summer !

Room Tip: a pool view room is the best , better to be near to lobby , do not get a family suite !
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  • Stayed: August 2011, travelled with friends
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4  Thank alirezaLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2012

wow. where do i start when listing all the nightmares had at this hotel? Here are a few highlights:
The hotel is an hour and half drive from the airport. Very exhausting
the staff is rude, demands tips for regular services, or simply ignores requests.
refuses to offer suitable menu when kitchen is not serving meals ...I couldn't get as much as diet coke from the room service which i would pay for! i was yelled at for trying to bypass the gate to the dining room to try to get a fountain soda ! it was 10 am! I was expecting all inclusive, but what is one to do when one needs a drink before the kitchen opens? drink water from the tap?
<I had the distinct feeling I was being mistreated since I was jewish, but perhaps they treat all people like that?>
A woman was clearly being beaten to death in the room above mine. the screams woke me in the middle of the night when i went to tell the concierge they said they would take care of it. but I saw they didnt call the police or intervene..the next morning they said that the woman's brother just died and her husband had to shake her to get her to calm down and they didn't bother to call the police because she was Muslim. i distinctly heard her being hit! I was terrified!

my boyfriend got food poisoning from the kitchen there. luckily the pharmacy across the street had some over the counter remedies to help relieve some of his pain!

this hotel is located in the middle of no where. you will be trapped on an island of depression. the food is plentiful but tastes bland and every service is recycled from the next.
the spa was great ill give it that but the prices were INSANE

ordered room service and the burger tasted and looked like spam, the roll so hard I could not break it.
DO NOT GO HERE> FORGET THE "GOOD DEAL"!

Room Tip: dont even bother going to this hotel of hell
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  • Stayed: August 2011, travelled as a couple
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6  Thank candy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2012

terriable hotel not to be visited again !!!!!! Stop ,Stop , Stop, Think again before you go and save u r health ,time and moeny b4 u go there , Vegatible and fruits corrupt not good for animals , chicken ,meat and shwirma uncooked , dirty every where in hotel , reception speaking in turkish, unhelpful at all, waiting 3 hours to get my room , not welcoming from them , u should pick up u r bags to u r hotel same when u leave, Reception the worst people I ever seen in my life . elevators dirty , Noisy very poor hotel , I couldnt imagine that i have asked several times to clean my rooms until i knew girl there !!!! I want to see who is manager of such hotel , employees need Rehabilitation or this hotel will be Bankruptcy soon as it loose customers , this wa not my opinion but the other all guests who i met and who advised me to visit other hotels next year . animination team is good to be mentioned other wis it terrible hotel might be no good for health as uncleaned unrepected heath of visitors dirtness every where . infection can come to u r health from u r uncleaned room or un health food they provide:(((((((((((

Room Tip: not advised them to go for this hotel honestly for goodness of their health first and then for thier...
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  • Stayed: June 2012, travelled with family
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5  Thank maher m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen Elizabeth Elite Suite Hotel & Spa

Address: Cumhuriyet Mah Ataturk Cad, Goynuk, Kemer 07994, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Goynuk
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Spa Hotel in Goynuk
Price Range: £37 - £149 (Based on Average Rates for a Standard Room)
Number of rooms: 395
Reservation Options:
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Also Known As:
Queen Elizabeth Elite Hotel Goynuk
Queen Elizabeth Elite Suite Hotel And Spa
Queen Elizabeth Elite Suite Hotel & Spa Turkey/Antalya Province - Goynuk

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