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“Poor service”
Review of Pousada Alcatrazes

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Pousada Alcatrazes
Ranked #9 of 26 Hotels in Sao Sebastiao
Certificate of Excellence
Reviewed 21 July 2012

We were there for two nights. Mostly the staff were polite, but the person we dealt with on check-in and check-out was extremely rude. In regard to the facility, we saw other hotels on the same beach that seemed better. We would go back to Juquehy, but not to this hotel.

Stayed: July 2012, travelled as a couple
10  Thank Eric1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10 - 16 of 174 reviews

Reviewed 16 May 2012

Excellent location (right on the beach), good food, good service. Small and quiet place. We spent a week there and would certainly come back. They have two off-site houses which might be an option (two bedrooms, kitchen, living room).

  • Stayed: April 2012, travelled as a couple
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Thank Jacinto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2008

The small, lovely pousada is located right on the beach. We actually stayed at the off-site house a couple blocks down (two master bedrooms with bathrooms, kitchen, living room). This hotel is so quaint and charming. The staff is very friendly and the same staff works practically every day... so they learn who you are and they make every effort to make your stay enjoyable. I loved the breakfast spread... it's very different in the fact that it includes traditional/local breakfast items. The breakfast is included in the rate. The hotel has a kitchen and I recommend eating here at least once. I had the beef medallions in the mustard sauce... wow! The picanha appetizer is also very delicious. We played in the pool, hung out in the hot tub that looks out into the ocean... and ordered caipirinhas all day long! There is a wonderful restaurant within walking distance... it's next to the Bistro. I can't remember the name but I think it starts with a G and is next to the other well know restaurant something Bistro. You MUST venture to the nearby town where Restaurante Manaca is located. IT IS FABULOUS! One of my favorite restaurants ever. The ambience is unbelievable. Don't be afraid when you have to hop into a van to be taken to the restaurant. Our friends thought we were going to be kidnapped.

Definitley get GPS for your car rental and do not use Google maps because it got us lost twice in Brazil... Due to Google maps we wasted approx 4 hours of our time in Brazil. Spend the extra money and get the GPS.

Juquehy is a sleepy beach town, but in the summer (peak season), all the trendy Brazilians and models are supposed to flock here. We went during April (off-peak), so there were no models around... Just enough people to make the place exciting.

One thing to note - the staff does not speak english. We were able to get by because of our spanish speaking friend... a lot of the portugese words are very similiar to spanish.

  • Stayed: April 2008, travelled with friends
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2  Thank pinkpeche
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2017
Google Translation

  • Stayed: January 2017, travelled with family
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Thank Clara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017
Google Translation

Room Tip: A melhor vista pra mim,é sempre a vista para o mar,mas a vista para o jardim tem seus encantos.
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  • Stayed: October 2017, travelled as a couple
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1  Thank Jaqueline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2017
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  • Stayed: November 2017, travelled as a couple
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3  Thank Paulo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile
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Stayed: October 2017, travelled with family
2  Thank Camila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pousada Alcatrazes

Address: Avenida Mae Bernarda 937 | Praia de Juquehy, Sao Sebastiao, State of Sao Paulo 11623-304, Brazil
Region: Brazil > State of Sao Paulo > Sao Sebastiao
Amenities:
Bar / Lounge Beach Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Sao Sebastiao
#6 On the Beach Hotel in Sao Sebastiao
Number of rooms: 153
Also Known As:
Pousada Alcatrazes Sao Sebastiao, Brazil - Sao Paulo

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