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La Quinta Gran Bahia Cuastecomates
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Reviews (160)
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4
11
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90
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4
11
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12 - 17 of 160 reviews
Reviewed 15 August 2013

A lot of services sold on internet are not available in the hotel,

no King size bed, no hair dryer, no curtains in most of the rooms, no room service at all !

Poor service, the cleaning of the room is bad.

Impossible to place a "dot not disturb" sign on the door, disturbed by the chambermaid every morning !

The hotel is noisy, very poor musical programation until 12 p.m every day.

To avoid if you want to relax ... does not deserve 4 stars at all !

  • Stayed: August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
1  Thank Remy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Quinta H, Director General at La Quinta Gran Bahia Cuastecomates, responded to this reviewResponded 13 November 2014
Google Translation

Disculpe la tardanza pero le pedimos comunicarse con nosotros a
atencionaclientes@hotellaquintacostalegre.com
para enmendar la pesima imagen que se llevo de nosotros . El mes de julio agosto septiembre y parte de octubre 2013 contratamos a un equipo de trabajo para mejorar y no logramos las metas por lo que a partir de octubre de ese mes volvimos a tomar la administracion del hotel y los cambios han sido notorios por lo que le pido se ponga en contacto con nosotros para enmendar esos errores.
gracias

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 April 2013

We went to Mexico for a driving vacation and had hoped to find a couple of quiet fishing village type of hotels and found a gem. The new owners of the Posada have done a great job remodeling the rooms and the resturaunt and are now starting on the outside of the hotel.
The exterior is a bit rough, but how much time do you spend staring at the outer walls?
The rooms are very spacious and European with beautiful tiles and the bathroom is great, beds very comfortable.
The food was very good and the staff were far more friendly and helpful than you could guess.
We are really happy we found the Posada before the rest of the world.

  • Stayed: March 2013, travelled as a couple
    • Value
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6  Thank Jebb F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La Quinta H, Director General at La Quinta Gran Bahia Cuastecomates, responded to this reviewResponded 13 November 2014

Sorry for the delay in answering but it was for password problems but if we read your comments and appreciate your review, as well as encourage you to know everything new that we miss in hotel..se amazed. many bgracias on behalf of GRAN BAHIA HOTEL LA QUINTA Cuastecomates

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2018 via mobile
Google Translation

Stayed: March 2018, travelled with family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 March 2018
Google Translation

Stayed: February 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2017
Google Translation

Room Tip: Las últimas habitaciones 324, 325, en la parte alta del hotel tienes una vista fantástica de la bahía, extrema tranquilidad.
  • Stayed: September 2017, travelled with family
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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