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“Good place for relaxing holiday, and there is something to see (eat/smell) in the area”

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Hotel Castello Santa Vittoria
Certificate of Excellence
Reviewed 5 August 2014

Stayed here for 5 nights, and received a nice room at the ground floor. However, it was rather close to the reception, and the breakfast room and thus from early in the morning on, you could hear people twaddling loudly (Italian style), either directly or on the phone.
We asked to change rooms, and that was kindly - and efficiently - organized by the staff. New room on the first floor (the second floor for Americans) was more quiet, but a lot smaller, especially the bath room. Nothing to worry about, as if we would have been given this room at first, we would have been happy with it. I guess it is either a quiet, small room or a larger, more noisy one. So, avoid room 112, unless you are a good sleeper.
Wifi is free in the building. Good quality, too bad it didn't reach to the pool - well, actually this may be a good idea, why would you need wifi at the pool?
Breakfast is good (to Italian norms), swimming pool is nice. The location is wonderful (hill-top), but the view could be better (nothing the hotel can do about), unless you filter the highway and industrial area in the valley and look directly to the hills at the other side of that valley.
If you are here to relax, should work, if you are here for wine or truffle tasting, Alba, Barolo, La Morra, Barberesco are close by (you might find hotels closer, and potentially with better views, but a car is a necessity in this area anyway).
We didn't eat in either of the 2 restaurants (the common one, nor the Michelin star restaurant), so have no opinion on these. Just heard from other travelers that you can find better in the area in case of the "normal" restaurant. We found some very good restaurants in the surroundings and so didn't bother.
Parking spots are a bit small (and our rental car was slightly hit, probably by a French car, but couldn't prove), so you may want to chose for a corner spot.

In general, very good hotel - wouldn't stay there for 2 weeks, but one week is probably best, especially if there is some good weather and you can take advantage of the pool. Look out for special rates they seem to have from time to time (3+1, 6+2, ...)

Room Tip: avoid room 112
  • Stayed: July 2014, travelled as a couple
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Thank MarcG007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 174 reviews

Reviewed 31 July 2014 via mobile

Let me start by saying we had a pleasant stay and were overall satisfied but there was lots of room for improvement.

Upon arrival the hotel looked very nice, the rooms are modern and clean, we even had Italian cookies as a welcome gift at the room, always nice. Rooms include large and comfortable beds but the pillows are downright afwul, they should really just incest in getting new pillows for each bed.

The bathrooms may differ, our room had a bathtub and detachable showerhead, our other room had a walk-in shower which was more comfortable and less messy when taking a shower. Silicon edges at the bathtub have to be redone as there was decay around the edges of our tub (no big problem, it was still in acceptable condition). Bathrooms were always correctly cleaned and showergels were present alongside a hairblower, soap and variety of sizes in towels.

The room has a safe and a great amount of space in the closets for clothes. There are enough power sockets available (2 by each side of the bed, 2 additional in room and 1 in bathroom). Our room was always cleaned correctly and we found the same welcome-cookies at each housekeeping visit in our room. A very kind gesture!
Residing behind each room is a small terrace / balcony which is nice to sit at and enjoy the view. This could be improved even more by putting 2 chairs there because we had to take our chair from the chamber and bathroom stool each time we wanted to sit on the terrace.

Swiming pool is large enough for a swim, has a great view and looks pretty. But unfortunately there are way, way too few chairs available. Sometimes you would wind up at the pool to find yourself not being able to get a chair. They could easily add some more chairs.
The pool is not heated and this makes the water very cold! You'd have to bake in the sun and get very hot for the pool to be refreshing.
The jacuzzi is large and works great.

Breakfast is the thing we least enjoyed from our stay. I doubt the freshness of some products. First of all, the two girls who serve breakfast are by far the least friendly of all staff at the hotel (other staff does a great job). It's a pitty to say but they look lazy and like they couldn't care less.
Some products weren't refilled from time to time and bread was old. Avoid the cutted fruit bowl, it tastes nasty and doesn't have the ripe bite of fruit as it should be. Mozzarella (which is a typical Italian thing!) was downright nasty, tasted like rubber and I've tasted packed mozzarella in Belgium which was better!
At the first breakfast there was a fewer than a quarter piece of brie cheese which didn't look new so I didn't take it. They actually kept it there for three days after until they replaced it by a new piece. Some goes for some other cheeses at the plate. Hotel has to provide fresh food and not let a small piece linger until it becomes rot.
Coffeemachine didn't seem to do a great job either since it would always mess up the quantity or quality of the coffee.

The hotel has a bar which is very cosy and cheap! 5 euro for a gin tonic or 7 euro for a great bottle of wine is a great deal!

Don't go to the accompanying restaurant, too expensive for the food you get and very unpleasant and dead ambience in the restaurant. We ate there once and almost didn't dare to talk to each other because of the cold atmosphere.

Wifi reception was great (with some downtime on signal) and hassle free to connect to. There is room to room calling over the room telephone and wired internet port is available in room. Tv only has Italian channels and no pay options.

It was a nice hotel but I'm not sure if we would book another stay here. The preceding year we booked a 4 star hotel in the Garda region and for more or less the same pricerange as our current stay here (same amount of days) we we're in a real 4 star accomodation which was far more luxurious.

That said we were overall satisfied with our stay and enjoyed our hotel. We were always treated and greeted in a correct and kind way, had a nice and clean room but breakfast and pool accomodation could be better.

Maybe this hotel would soothe your needs more if you were here for max 3 to 5 days instead of the full week lik we did.

Stayed: July 2014
2  Thank Thibault M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2014

We were with 4 persons a week in the region and enjoyed our stay in the Castello Santa Vittoria.
Comfortable clean rooms.
Beautiful views from the room over the valley, the scenery and the restaurants Savino Mangelli and Al Castello

A nice place to return to relax after a busy day. a very nice swimming pool (a sauna would have made it complete)


Willy Lenaerts

Room Tip: ask for a room with a view over the valley!
  • Stayed: June 2014, travelled with friends
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Thank Willy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

We were part of a wine tour so it was completely unknown to us beforehand. Wonderful place. The staff speak Italian, English, French, Spanish, & German; they are extremely helpful & accommodating. Our room (#352) was fabulous, & huge. We had a "breakfast" table & chairs, desk & chair, a sofa, 2 "living room" chairs, and enough closet space for a couple of months. The bed was very comfortable. The balcony had a great view of the tower. I talked with a Swiss couple while I was in the pool, and they have been going there for >20 years. The buffet breakfast was great (the scrambled eggs were too well-cooked for my husband, and they cooked some to order for him). Nice lobby with wifi (I never figured the complicated way to get wifi in our room). They sell lots of local wines, cheeses, truffle products, jams, etc. Our only (serious) complaint (which was universal on our trip) was that the air conditioning is FAR from adequate. We were hot all the time (& the lobby isn't air conditioned at all). We had dinner at one of the restaurants, and it was glorious (the dessert, which I will try to copy, was panna cotta with basil-infused pineapple sauce; the appetizer, which I will also try to copy, was burrata-stuffed zucchini in a roasted red pepper tomato sauce). In addition to lots of superior wineries, it is not far from the Sibona Grappa Distillery and the Ferrero Plant where Nutella is made. Some rooms were significantly smaller than ours. It's out of the way but if you don't mind driving everywhere, it's a treat. The village 5 minutes away had a wonderful restaurant: Osteria della Pace.

Room Tip: Room #352 was fabulous with great views. At least some rooms on the 1st floor were significantly sm...
  • Stayed: September 2013, travelled as a couple
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1  Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013

a wonderful hotel with friendly and helpful staff. From the pool and the rooms at the front have a fantastic panoramic view of the valley. Two high class restaurants nearby, one with Michelin status. opportunity to buy local Qualities wines at the hotel.

  • Stayed: July 2013, travelled as a couple
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Thank christer_palsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2013

This is a beautiful hotel. Set on a hill with magnificent views all around, it can be seen for miles as well. We had a lovely time. From the onset of booking the satff were extremely helpful in our planning, suggesting places to go and places to eat. On arrival we were so happy to have a room with such a wonderful view. The room was light and airy with a comfortable bed, a little modern as with the whole of the hotels interior. We ate in their retaurant on the first night and it was very nice... prices were what I would have expected in such a hotel and I wanted to try the local cuisine, not micheline star, so eating in the other restaurant didnt bother me. Breakafast was fine, continental with a good selection of cheese and ham... coffee maker was a little slow though. The out side of the hotel, gardens etc are very well kept, the pool was chilly but so was the whole of Italy aparantly. It was still nice to sit on a lounger though and look at the views! We did climb the 150 steps to the top of the towerA bit daunting with its wooden staircase but the views from the top were worth it. We walkied into Santa Vittoria to eat on 2 occaisions and of course found the walk down very easy! The walk up... well a good way to work off all that pasta and wine! The drive up to the castle was fine.. if you dont like small windy roads then dont stay in a castle on a hill! A good base for the wine region. Looking forward to revisiting one day.

Room Tip: ask for one with a view and on the 2nd or 3rd floor!
  • Stayed: May 2013, travelled as a couple
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Thank karenb21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2013

We were originally booked in an agriturismo during the white truffle festival but due to some problems at that place, they rebooked us at hotel Castello instead. Beautiful place ---felt very historical styling in a castle while the interiors were redone in a very modern way. Breakfast was lovely and staff were superb --- genuinely nice, warm, friendly and went outif thir way to help us book restaurants etc. the view from our room overlooking the pool and nearby vineyards was fantastic..... Great to wake up to that view. Highly recommended!!!

  • Stayed: November 2012, travelled as a couple
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Thank boop2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Castello Santa Vittoria

Address: Via Cagna 4, 12069 Santa Vittoria d'Alba, Italy
Phone Number:
Region: Italy > Piedmont > Province of Cuneo > Santa Vittoria d'Alba
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Santa Vittoria d'Alba
Price Range: £130 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Castello Santa Vittoria 4*
Number of rooms: 38
Official Description (provided by the hotel):
Enjoy the luxury of the Langhe at the Hotel Castello di Santa Vittoria. A medieval castle completely restored to its grand splendor and updated with modern facilities. Take advantage of our comfortable and friendly atmosphere while exploring beautiful Piedmont. The hotel has a gourmet restaurant with panoramic outdoor seating and world-class cuisine. Other hotel services include: room service, bar, handicaped facilities, meeting room with modern technical equipment, panoramic swimming pool, hydro-massage pool, and private parking. ... more   less 
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