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Reviews (667)
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Reviewed 3 weeks ago

Club Mahindra resorts just keep surprising us with awesome experiences. Corbett Property is one of the best we as a family have visited in our recent past.
Check in experience.
Smooth check-in experience, our rooms were ready and very well placed in the resort. A quick tour was given which was helpful.
Staff is excellent, very courteous and attentive to all our request. Clean and well appointed rooms. Restaurants although just two were excellent, staff and chef are awesome. Good food quality and quantity. (Chef Rajendra & Ramesh Kumar are my special callouts). Good family (kids) entertainment options (activity zone etc are fabulous. Good coordination for Safari options (Satyam & Santosh were excellent)
Some improvement areas from a Upkeep & maintenance standpoint.
1. Rooms are a bit old and need some maintenance, our balcony door was not closing, balcony area was not cleaned at a regular basis.
2. Knowing that there are 4 people in the room (2 adults + Kids) number of towels were never adequate.
3. Room lighting needs to improve.
4. Would be good to get a larger TV in the room.
5. Swimming pools needs to get better. floats etc for kids should be there as standard equipment.
6. No sitting area or clothes hanger in changing rooms makes it a little inconvenient
7. Kids zone or activity room requires better upkeep, no one seems to clean the play areas inside the kids zone.
8. There was no clear communication on the offers available for games etc (for eg was not told that there are offer for air hockey or packages), I had to find out by self or discover it by asking questions.
But need to state that staff is excellent whether house keeping, room service or Kids / activity zone were excellent.
Food and beverage services
Good food quality and quantity. Breakfast spread is excellent keep up the good work. Loved the fact that there was 32 varieties of Achaar available.
Staff is brilliant.
Special call outs for
Chef Rajendra, (forgot name of another chef who was present in Barbeque restaurant he too was excellent)
Ramesh Kumar - One of the servers was just fabulous. he took care of my kids and parents alike.

Barbeque restaurant was the highlight. excellent food, fabulous options great spread for mains and deserts. Overall all staff were just excellent.

Holiday activity and spa experience
Holiday activity area (adventure area) was good. They explained all options, packages well and just took care of my kids brilliantly. Good to see that there were bicycles for small kids, my daughter was thrilled, all other activities like zip line etc were brilliantly handled by the crew. All 3 members manning that area are fabulous.

Spa : was neat and clean. experience was great for both myself and my wife. Very satisfied with the experience. Forgot he name of the masseurs but both were simply fabulous
Overall experience
Loved to have spent 6 nights. Great decision for my family. we had a fabulous time, want to thank the entire club mahindra staff for taking care of us. Missed spotting the tiger otherwise everything else was just fabulous. Will surely visit again.

Room Tip: Get a room facing the river
  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sanjaygc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra - Corbett, responded to this reviewResponded 3 weeks ago

Dear Sanjay,

Thank you for sharing your experience with us!

While we're happy to know you had a wonderful stay at the Corbett resort and loved the hospitality of our staff, we are grateful for your valuable suggestions as it helps us craft better experiences for you.
Your feedback about rooms, amenities and activities has been passed on to our resort team for corrective measures to be implemented.

Looking forward to hosting you again for many such incredible holidays.

Regards,
Team Club Mahindra

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Reviewed 3 weeks ago via mobile

We stayed here for 3 days 2 nights! The room was very clean, beautiful and well equipped! The breakfast and dinner was also very good. The view from this resort was also amazing! Friendly staff! Enjoyed alot!!

Stayed: June 2018, travelled with family
1  Thank Gargi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra - Corbett, responded to this reviewResponded 3 weeks ago

Dear Gargi,

Thank you for this wonderful review!

It's amazing to hear that you had a delightful stay at the Corbett resort and loved the culinary experience. Our Chefs do create magic in their food and they will be certainly very happy to know about these compliments.

It was a pleasure serving you and we look forward to hosting you again for many such incredible holidays.

Regards,
Twam Club Mahindra

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Reviewed 3 weeks ago via mobile

Its my 1st visit in this property and i am very much pleased by the service which has been provided by the club mahindra jim corbett team, from top to bottom everyone is giving a warm hospitality. Special qudos to service team , mr amit chowdhury , praveen mishra,tara bhatt and all.we will definitely visit again

Stayed: June 2018, travelled with family
Thank Rajesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra - Corbett, responded to this reviewResponded 3 weeks ago

Dear Rajesh,

Thank you for taking the time to review us.

We are happy to know that your first visit to our property was a wonderful experience and that our hospitality met your comforts. Our staff will be overwhelmed to read these compliments.

Looking forward to welcoming you again for another memorable holiday.

Regards,
Team Club Mahindra

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Reviewed 3 weeks ago via mobile

Absolutely disappointing experience at Club Mahindra Corbett. Rooms have gone from bad to worse. Pool is dirty, towels are smelly, Service is namesake, staff is rude. They refuse to serve simple dish during the eve as it did not figure in the evening menu, sort of Military regime.

Actually the members have paid up so they don’t care about the comfort of the guests , one starts feeling like being treated as liability.

You ask for service in the room they don’t budge and have rude answers.

Dear Management @ Club Mahindra Jim Corbett : Please take note that one comes to your properties to relax, enjoy, eat and to make those few days different, but you guys screwed my holiday here , please make your systems guests friendly and one which lets the member feel easy not as if the member is in a training school.

For all future prospects please don’t buy Club Mahindra membership , experience is extremely poor, I am regretting

In case you want to connect with me please write to me at shreeshchandra@yahoo.com. I am a club Mahindra member and stayed at Jim Corbett on 23rd June 2018 in room no. 1204

Stayed: June 2018
3  Thank shreesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra - Corbett, responded to this reviewResponded 3 weeks ago

Dear Shreesh,

We regret the experience you've had while staying at the Corbett resort and this is certainly not how we want you to feel.

Your feedback has been duly noted and we assure you that corrective measures will be taken and the same won't happen again.

In case you wish to connect with us, kindly share your membership ID and registered contact number via Facebook inbox or Twitter direct message so we can have our team reach out to you to discuss this.

Looking forward to another opportunity to create a better experience for you. We won't let you down this time.

Regards,
Team Club Mahindra

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Reviewed 3 weeks ago via mobile

We stayed there for 2 days and had two unpleasant experiences. We ordered a cake and they gave us a spoilt one then they replaced with another which had no sugar at all!
Second was about the swimming pool , it was so dirty that it's color was green. I complained to them and they replied that we don't change the water in the whole season because it will take 2 days to clean and they can't shut the pool but they can let people get sick!

Stayed: June 2018, travelled with family
Thank Akshita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubMahindra, Manager at Club Mahindra - Corbett, responded to this reviewResponded 3 weeks ago

Dear Akshita,

We regret to hear this and certainly did not want you to go through such an experience. Please be assured that we have escalated this to our resort team to ensure that the same does not occur again in the future. We would also like to connect with you over a call, request you to please share your Membership ID and contact number via Facebook Inbox.

Regards,
Team Club Mahindra

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