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All reviews live music gurney house garden facing room heritage property superior room restaurant staff excellent property buffet breakfast and dinner till pm excellent stay courteous staff shuttle service old world charm welcome drink pick up and drop food is excellent drop service
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Reviewed 27 March 2012

Great resort with lake view... nice rooms... with good service.

Food can be better...
Linen can be better...
so can bathrooms be...

We stayed for one night... only for our reasons... nothing wrong with this place.

Room tip: Good suites and duplex for Family of 4.
Date of stay: March 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank PRAV_sat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehtaa, Resort Manager at The Naini Retreat by Leisure Hotels, responded to this reviewResponded 30 March 2012

Dear Guest

Thank you very much for your encouraging feedback. Your generous indication of our performance will remain a source of inspiration to our staff
We have noted your note for improvement . we will improve the said areas & bring the level upto your expectations .

We look forward to welcoming you back to The Naini Retreat , Nainital

warm regards
A.S.Mehta
Resort Manager
9760090808

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2012

I visited this property with my family early this week and found it superb. The resort was a good value for money with nice location, excellent views, decently sized rooms (in fact they upgraded us to "Garden view room" and then to "lake view room" without any extra charges), prompt room service, excellent food, decent and friendly staff, live music etc etc.
The front desk staff was very helpful in providing suggestions on various activities that we could indulge in while in Nainital, and they have a very prompt drop & pick-up service from the hotel to the Mall road.

I would definitely recommend this property to anyone who is looking for a first class experience at a decent price.

Date of stay: March 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Parminder S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehtaa, Resort Manager at The Naini Retreat by Leisure Hotels, responded to this reviewResponded 30 March 2012

Dear Guest
Thank you very much for your encouraging feedback. Your generous indication of our performance will remain a source of inspiration to our staff

We look forward to welcoming you back to The Naini Retreat , Nainital

warm regards
A.S.Mehta
Resort Manager
9760090808

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2012

We stayed for 3 Nights and 4 days at the Lake View Room. The room was wonderful with a semi private verandah where you can relish the afternoon tea / coffee and if its not cold in the morning as well. The rooms were very clean and comfortable. The rooms have 32" LCD, washrooms are very neat and clean. Rooms are provided with all basic amentities which you expect from a luxury hotel.

Food was great too. We had Breakfast + Dinner Plan. Breakfast always had around 8-10 options in Indian / Cotinental food. Included corn flakes / oats, juice, coffee / tea, Bread / Toast, 2-3 Indian dishes, 1-2 continental, types of eggs and omlettes. Dinner too had plenty of opotions. Both of us were veggies and we always had an otion of 4-5 vegetables + Dal + Roti + Rice + 2-3 Desserts in the Dinner. Everything was pretty delicious.

Service was top class. Restaurant staff was pretty ettentive and courteous. Staff politely and warmly exchanged conversations. It was good to chat with them. Other Service was pretty neat too.

Cleanliness was top class which I had observed in some other hotels. Lobby,. Rooms, Restaurant evrything was very neat.

Location is picturesque and we clicked ennumerous snaps.

Prices are reasonable in comparison with simillar hotels.

Room service and cleaning was very efficient and neat.

Hotel provides pick up and drop to hotel at any number of times during day time (prior to 7.30 pm)

Now Some minus points:

1. Rooms have heaters but they are not very powerful and do not do justice to the size of rooms. It take mor times for rooms to get warm due to this.

2. From gate to lobby, its a long distance.particularly when climbing so not recommended for elders with knee problems.

3. Hotel is far from the mall. If you want to be nearer to lake, there are some better options.

4. Lake view rooms do not provide a lake view unless you get out of room in the verandah. The lake view from there is not breathtaking either.

But all in all it was a wonderful experience and suited our requirements. We enjoyed our stay utmost and will definitely go back again if we ever go back to Nainital.

Room tip: Better Try Garden View rooms since the cost addition for a lake view room is not that justified. If its a low season, the hotel management will anyway consider a room upgradation for you as they did for us.
Date of stay: February 2012
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank PuneParag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehtaa, Resort Manager at The Naini Retreat by Leisure Hotels, responded to this reviewResponded 30 March 2012

Dear Guest
Thank you very much for your encouraging feedback. Your generous indication of our performance will remain a source of inspiration to our staff We look forward to welcoming you back to The Naini Retreat , Nainital

warm regards
A.S.Mehta
Resort Manager
9760090808

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2012

The Naini Retreat is a beautiful hotel in a picturesque location. We stayed for 4 nights and received excellent attention the whole time. The restaurant staff were attentive and friendly, the food delicious, room service, porters and housekeeping were prompt, friendly and efficient and the reception staff ready to assist at all times. The location was good for us as we could do lots of walking and also make good use of the hotel's courtesy bus when we didn't want to walk back from the Mall Road.
Would definitely recommend the Naini Retreat as the place to stay in Nainital.

Date of stay: February 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank BelindaCanberra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehtaa, Resort Manager at The Naini Retreat by Leisure Hotels, responded to this reviewResponded 30 March 2012

Dear Guest
Thank you very much for your encouraging feedback. Your generous indication of our performance will remain a source of inspiration to our staff
We look forward to welcoming you back to The Naini Retreat , Nainital

warm regards
A.S.Mehta
Resort Manager
9760090808

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2012

"The Naini Retreat" is a 4-star heritage property which was earlier vacation home of Maharaja of Pilibhit. It still maintains its old world charm. Situated on the hilltop above Naini lake, it provides an excellent view. We (4 couples & 2 kids) visited Mussoorie in March first week for 2 days. Rooms are excellent and staff is very hospitable. Being away from the Mall road, there is pickup & drop facility till the market. On the day we checked out, by afternoon we were stuck on Mall road, due to snowing. Hotel manager Mr. Mehta arranged for quick pickup for us back to hotel. In all its an excellent heritage property to stay in Nainital.

Date of stay: March 2012
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jiten S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mehtaa, Resort Manager at The Naini Retreat by Leisure Hotels, responded to this reviewResponded 30 March 2012

Dear Guest
Thank you very much for your encouraging feedback. Your generous indication of our performance will remain a source of inspiration to our staff

We look forward to welcoming you back to The Naini Retreat , Nainital

Warm regards
A.S.Mehta
Resort Manager
9760090808

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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