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“Nice location, clean and quiet”

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Sheraton Club des Pins Resort
Ranked #1 of 2 Hotels in Staoueli
Dubai, United Arab Emirates
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Nice location, clean and quiet”
Reviewed 23 July 2014

The hotel is about 30 to 45 minutes away from the airport, depending on traffic. Check-in was effortless and staff were friendly and smiling. There was no problem getting to the room and bags were delivered to us by very helpful concierge staff, everybody seemed that they want to help, despite the language barriers as English is not well spoken there, and the Arabic dialect is different from where I come so French is the best way to communicate, unfortunately I don't speak that, they do however find someone who can understand English to get back to you which I appreciated very much.
Although they had some renovation going on around; I can see that they tend to keep it as low profile as possible. I had some work done at my floor but never bothered me.
Rooms are clean, bed is so comfortable and the internet connection is fair (getting 3 hours of free internet is a fair deal).
Prices of the restaurants and room service were reasonable and not expensive, alcohol is.
Check-out took a long time though, I recommend if you're late, to pay your bill in advance.
Hotel is a little tired, but I've seen much much worse, this is heaven copared to many.

Room Tip: Sea view rooms are nice, I suggest getting to know your way out well, as I got easily lost, but it w...
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank spectra7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review, 27 July 2014
Dear spectra7,

We sincerely thank you for taking the time to share your detailed review of our hotel. You enjoyed your stay and this is nice to feel it in your feedback. Thank you for sharing your nice comments with us and for your support. Your nice and motivating words have been shared with the concerned.
We are conscious that the English language is not widely spoken in the country, that is why we are putting all our efforts in order to improve the level by providing free English courses to our staff with intensive online training.

Do hope to welcome you back soon.
Best regards


Chanez Tolba
Brand Compliance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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467 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
61 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 22 July 2014 via mobile

This is a hotel with some positives and a great location. At the same time, it has so much to offer it is actually a wasted opportunity. Check in was as quick and easy as any. The room is ok but a bit tired with very threadbare towels. Restaurants are good. However, it was impossible to get a decent cup of coffee at breakfast as both coffee machines were barely working. All service was quick and friendly. The gym was large with lots of great equipment. Overall, almost, but not quite there!

Stayed June 2014, travelled on business
Helpful?
Thank Dean2712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 July 2014

The Hotel is very nice with very good swimming pool and beach. It is far away from everything, the commute from any point in Algers to the hotel will take at least 50 mins and the nearby village is empty with nothing interesting to do. The food is not special, most of the restaurants operate in weird hours and for the four nights I stayed the middle eastern restaurant was closed for private events.
The room was well equipped and of a very good size and the staff is helpful. If you have business in Algers don't stay there, its far but good for vacation.

  • Stayed June 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Suzy1284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review, 27 July 2014
Dear Suzy1284,

Thank you very much for the time given to post your feedback online . We are delighted to read that your enjoyed our hotel and its facilities as well as the rooms and the staff.
The hotel is indeed far from the city center but is located in a very secure area. We are sorry that you did not have the chance to try the Nautilus restaurant, we do hope that you will have the opportunity to enjoy our seafood restaurant during your next visit.
Looking forward to welcoming you soon at the Sheraton Club des Pins Resort

Best Regards


Chanez Tolba
Brand Compliance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2014

It truly is a jewel on the coast. Very well done and simply fantastic. We ate out at the pool and the food was good (there are several places to eat). I highly recommend a room overlooking the Mediterranean Sea.

The actual room itself was so far over the top, it's worth taking pictures of. Very expensive, of course... about $500 USD per night. Plus, it's a long distance from the airport.

Room Tip: Get one overlooking the Mediterranean.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TonyWilliams92128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Campinas, SP
Level Contributor
96 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 20 June 2014

This hotel positively surprised me by attaining both leisure and business objectives in a single place, something rare in hotels in big cities and capitals. On the business side it offers free wifi across all the resort and very nicely suited rooms for working. On the leisure side the beach is clean and pleasant, many options for sports and comfortable and ample beds/baths. Checkin and out was a breeze despite the very high number of people. Location is relatively far from Algiers so traveling into the city might be expensive and/or time consuming due to traffic. Food was ok, the only downside I found on an otherwise very pleasant experience: breakfast repeats a lot as well as the dinner buffet which was almost exactly as the lunch the day we stayed 24 hours in the premises. Despite that, there are other restaurants besides the main one that you can choose from and this would not make me choose another hotel when in Algiers.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DR_JLF22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelierealgiers, Gérant at Sheraton Club des Pins Resort, responded to this review, 30 June 2014
Dear DRJ3434343,

Thank you very much for your nice review. We are delighted to learn that you enjoyed our services and facilities; this proudly motivates us to continuously look at other means to further improve our services.

Looking forwared to welcoming you soon at the Sheraton Club des Pins Resort

Yours Sincerely

Chanez Tolba
Brand Compliance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Geneva, Switzerland
Level Contributor
45 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 18 June 2014

was in Algiers on business, this is my second time at this hotel. Not that many other options anyway so you tend to find most business people staying here. its quite an old hotel by 2014 standards, however it serves the basic business traveller needs. Clean room (starting to age though), restaurant services, amazing sea views.
since there arent that many (if any other 5 star) hotels in Algiers, i recommend to stay here until an alternative comes out.
They have a nice large outdoor pool and a beach side as well.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank swissexpectations
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
148 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 14 June 2014

One of the better places to stay in Algiers, nice location, friendly staff. Takes a bit of work for them to recognise and honour SPG status but overall a good experience. Not cheap but by Algiers standards good value.

Room Tip: The SPG floor
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DXB_Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelierealgiers, Manager at Sheraton Club des Pins Resort, responded to this review, 16 June 2014
Dear MA,

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,

Chanez Tolba
Brand Compliance Manager
Sheraton CLub des Pins Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Club des Pins Resort

Property: Sheraton Club des Pins Resort
Address: Boite Postal 62, Staoueli 16062, Algeria
Region: Algeria > Algiers Province > Staoueli
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Staoueli
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sheraton Club des Pins Resort 5*
Number of rooms: 419
Official Description (provided by the hotel):
Algiers only beachfront hotel, the Sheraton Club des Pins is the first five-star resort in the country. Ideally located on the western tip of the city in the beautiful and absolutely secured Club des Pins area. ... more   less 
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Also Known As:
Sheraton Club Des Pins Hotel Staoueli
Sheraton Hotel Des Pins
Sheraton Algiers
Algiers Sheraton
Sheraton Club Des Pins Resort Algeria/Staoueli

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