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“Doesn't worth its 5 star status. What a shame!”

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Iberostar Praia do Forte
Ranked #2 of 10 Hotels in Praia do Forte
Certificate of Excellence
GreenLeadersGold level
Jakarta, Indonesia
Level 6 Contributor
77 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Doesn't worth its 5 star status. What a shame!”
Reviewed 15 April 2014

Stayed there for 4 nights as part of the official conference hotel. Service is very bad. staff doesn't speak any english, only a few able to speak english
Internet is payable and very expensive! Food quality is boring and almost never changed daily for breakfast, lunch and dinner. Spa is very expensive and not good
two of my fellow delegates are experiencing break-in at their rooms! What a shame !
This hotel is seriously a joke! It is not worth me to write too long of a review.
Will I stay there again? NOT!

Room Tip: If you MUST stay here, ask for room near the main lobby (block 5 or 6)
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank verdims
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (47)
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 April 2014

This hotel was a huge disappointment. We just returned from a conference of approx 200 professionals that gathered from all over the world. We had break in's to rooms in the middle of the night!! internet service was terrible, No one speaks English with the exception of a few people in Guest services and at the front desk. The list goes on and on. for full details log on to the facebook page: Iberostar Praia do Forte Brazil, Nightmare in Paradise WWPC Convention
I will never stay at ANY Iberostar resort or hotel again and will advise that you stay away as well.
They do not welcome any guests coming from out side of Brazil!!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank orit h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2014 via mobile

I've been there four times. Used to be much better a few years ago. Overall service is now terrible. Takes half an hour to get a drink in the pool area (even when the hotel is only 10% full). In the pool bar? I gave up, had to beg for the bartender. Some employees used to complain that guests were drinking too much and they had too much work! ! Food pretty much the same every day. Recreation for kids is very poor. If you get a very cheap deal, enjoy it, otherwise go somewhere else nearby.

Stayed March 2014, travelled with family
Helpful?
1 Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHotelBrasil, Online reputation manager Brasil at Iberostar Praia do Forte, responded to this review, 12 April 2014
Dear Guest,

We would like to thank you for taking the time to share with us and the rest of the online community the opinion of your stay at the Iberostar Praia do forte. All your comments about food and beverage and staff behavior were transferred to our chefs in order to improve the items mentioned. Thank you one more time for all your suggestions and comments, we truly appreciate your feedback regarding your stay with us. I am at your disposal to do what is necessary for a future visit.

Best Regards,

Online reputation manager Brasil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level 5 Contributor
67 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 2 April 2014

Rooms are big, comfortable and clean. Food is ok, could have been less diversified and improve quality. Staff is very friendly and location is excellent. Beach is very good , but not for kids. Check in and check out very efficient. Internet was poor,I have not tried in the lobby. Location is excellent, near the Praia do Forte village where you can find very nice restaurants.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fernanda101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHotelBrasil, Online reputation manager at Iberostar Praia do Forte, responded to this review, 12 April 2014
Dear Guest,

We would like to thank you for sharing your experience with us at TripAdvisor. Our staff does its utmost each day to ensure that all our guests fell at home while enjoying beautiful sunny days in Bahia! We are delighted you have enjoyed our hotel while experiencing a great vacation. we thank you for yours comments since it helps us improve the quality of the services provided . Thank you once again for recommending our hotel, please do not hesitate to contact me for anything you might need.

Best Regards,

Online reputation manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level 3 Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 February 2014

This hotel is amazing.

We stayed here 5 nights and wished we had stayed a whole week.
It has 6 swimming pools, a kids pool and lots of entertainment the whole day. There are always shades and beds available at the pool side, no need to hurry to get one.
The entertainment staff is amazing, always available to help and to really entertain you and make your vacation memorable.

There are bars and ice cream around the swimming pools, and you can order everything. Even a lot of high priced alcoholic beverages are included.
The food was our biggest concern, since in a resort it´s usually the problem. Not on this one.
The food was amazing, always different and very tasty. There is also freshly squeezed fuit juice available the whole day and fresh coconut water (in the coconut) in a bar near the pool.

Definitely a very good choice!

The only bad not is that there is only free Wi-Fi in the looby and bar. I believe that now-a-days internet is a necessity and should not be a paid facility in the rooms. Nonetheless this does not diminish the quality of the hotel and service.

Room Tip: If you want a quieter room, ask for the rooms on block 5, that are near the quiet pool
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  • Stayed January 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank Ana Mikaela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHotelBrasil, Quality Manager at Iberostar Praia do Forte, responded to this review, 13 February 2014
Dear Friend,


On behalf from all the staff of Iberostar Praia do Forte, the director especially. We are grateful for sharing your holiday experience with us in the online community.

We feel honored knowing that we are responsible for your wonderful stay in our hotel.
Thanks for let us be the major contributors to make your unforgettable vacation.

We hope to see you again,

Sincerely,

Quality Manager - Iberostar Brasil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riyadh, Saudi Arabia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 February 2014

Personally I always book my vacations in 5 star resorts so this review is comparing the Service of the Iberostar Praia do Forte with my several previous experiences.
It's not often that one finds a Resort All Included that deserve the five stars and is full of unexpected good surprises as the IBEROSTAR Praia do Forte. Starting with the staff and here i have to point and thanks few that were extremely Fantastic beginning with the receptionist Xavier That in all the times we needed is help he was available and always with the best attitude then thanks goes to the kitchen Staff pointing the Chief of kitchen CLAUDIO that makes a Diverse and Tasteful menu, Really no complains there, the chief of the Seafood restaurant Juliana that is from a overwhelming pleasantness that make you really feel welcome, and thanks to all the animation staff from the resort that knows how to make you pass a very good time. Overall room service was perfect, like the cleanness of the resort and all the other aspects that i can remember. You have to go there and enjoy the hospitality Really!
Will return again for sure.

Room Tip: Choose rooms in block 5, they are near the beach and you only hear the waves by night!
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  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Spartan000777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IberostarHotelBrasil, Quality manager at Iberostar Praia do Forte, responded to this review, 13 February 2014
Dear Guest.,


On behalf of all staff at the Iberostar Praia do Forte, the director especially, we feel grateful for sharing your holiday experience with us and in the online community.

We are honored knowing that we are responsible of your happy stay and we will be sharing your comments with our staff (Chief Claudio and Xavier) as major contributors of your unforgettable vacation.

Hope to see you again,

Sincery,

Quality Manager - Iberostar Brasil
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level 6 Contributor
177 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 31 January 2014

Great hotel with excellent facilities and good food. The only drawback is that it is very big so you might have a bit of a walk to the pool or restaurants but there are covered walkways. Really nice place and it is right by the beach too.

Room Tip: I stayed for a conference and one of the blocks of room was much nearer than the other 2, cutting do...
See more room tips
  • Stayed April 2013, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MCJSOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Iberostar Praia do Forte

Property: Iberostar Praia do Forte
Address: Rodovia BA 99 Km 56, Praia do Forte, State of Bahia 48280-000, Brazil
Region: Brazil > State of Bahia > Praia do Forte
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Praia do Forte
#2 Romantic Hotel in Praia do Forte
#2 On the Beach Hotel in Praia do Forte
#3 Family Hotel in Praia do Forte
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — Iberostar Praia do Forte 4*
Number of rooms: 536
Official Description (provided by the hotel):
A 5 star hotel located in Praia do Forte, only 60km away from Salvador (Brazil). Sea–turtles reserve. 5 restaurants. Tennis courts. SPA and Golf course. ... more   less 
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Also Known As:
Iberostar Praia Do Forte Hotel Mata De Sao Joao
Iberostar Bahia Praia Do
Iberostar Mata De Sao Joao
Iberostar Bahia Brazil
Iberostar Brazil
Iberostar Praia Do Forte Brazil - Bahia

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