Were booked to stay here for one night for a party that was walking distance from the hotel. Didn't actually get to stay thanks to Laterooms.com messing up our booking. Owners could have just left it at that but they didn't. They found us a room in a near by hotel which was great in itself, but recognising that our plans to walk to and from the hotel to the party were scuppered, they offered to pick us up, take us there then do the return trip at the end of the night! They did just this, which we think was amazing.
So - we can't comment on staying here but we wholeheartedly thank the considerate, friendly owners who did all they possibly could to make up for a mistake that wasn't theirs. Many many thanks.
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- Also Known As:
- The New Hotel Heckfield
- The New Inn Heckfield, Hampshire