Having booked this hotel through Booking.com at a rate of £34 B&B for 2 people in a double standard room we, if I'm honest were not holding out much hope of this overnight stay being up to much.
However we were very pleasantly surprised! The hotel is set in a beautiful situ on the river banks of the North Tyne if I recall correctly. The hotel was relatively modern with a classic twist in the public area's. The bedroom was again modern ish with all you would need, hairdryer, TV, complimentary toiletries etc. The bed was one of the most comfortable I have slept in in a hotel although the pillows were slightly too hard for me buts that's just a personal thing.
We decided to stay at the hotel for dinner and again we were not disappointed. It's not the best food I have ever had but it was very good and the service by the staff was excellent. They were very friendly, helpful and were also very attentive. Breakfast again was very good all round. No complaints whatsoever about the food.
When we came to check out the following morning we were only charged £13.50 for 2 x 2 course meals and coffee. On querying this they told us it was correct as we were on a special deal. So for £47.50 for B/B/D this was a fantastic stay.
We left feeling like we had received an extremely good deal and had a lovely stay and even though we hadn't paid the full price we still got a very good service with nothing missing.
We were moving on to another area and after arriving to where we thought we would have liked to have stayed. We took one look and dismissed it immediately. After pondering for sometime where to stay we actually decided to go back to The George. Again booking another room and getting the same deal £34, which we were very surprised to get.
We were booked into another room this time, having all the comforts of the last room. Again a very good nights sleep and with softer pillows this time too!
On the first night the hotel restaurant, bar and bedroom and other public areas were freezing cold. Quite a few other residents were also complaining about it. On mentioning this to reception they advised us that a boiler had broken but would be soon repaired. Our second night did seem warmer although we may just have got acclimatised!
We decided to use the hotel pool and facilities that evening. Now this is where we were very disappointed. The changing rooms are very tired, smell damp and have mould and mildew on the walls and ceilings. The pool water was very cold indeed, even the locals who use it said the same. The jacuzzi and steam room were also not working either. The shower I tried to use in the changing room again was working but with cold water only. The broken boiler was the source of the problem with regards to the water according to reception. Which would explain why the hotel was also cold as above.
On a slightly negative point, the hotel is very tired in places and needs a lot of TLC. However on saying that it does look like it is in the process of some renovation in areas, ie painting but I personally think it needs a little more than a lick of paint.
Would we go back? Yes without a doubt, this is a lovely hotel and for the money you simply can't go wrong. We went expecting very little and came away very surprised indeed. If they get the hotel tidied up this could be a little gem in Northumberland!
- Official Description (provided by the hotel):
- Set in a beautiful river front location, just five miles from the market town of Hexham, the George at Chollerford is a historic building dating back to the 1700's renowned for its fine food and hospitality. It is great to have such a history behind the hotel as we feel we are doing an excellent job of keeping the tradition going, but we have also spent a lot of money upgrading a number of facilities in the hotel including the leisure club, with its swimming pool and gym, situated west of Newcastle we are in ideal spot for walkers, history buffs and gardeners alike - you will be spoilt for choice. The hotel is a perfect retreat in a location that we consider to be one of the most relaxing in Northumbria. ... more less
- Reservation Options:
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- Also Known As:
- George Hotel Chollerford
- George Hotel Hexham
- The George Hotel Chollerford, Northumberland