We arrived at 6:30 on Boxing Day to a very quick check-in.We were put in room 6207 which was very close to the main lobby,the lobby Bar,and to all the restaurants.We met with our Butllers Duran and Dwayne.We had more contact with Duran than Dwayne.Duran got us reservations at all of the Restaurants.We did not like the Gourment ,but spent time at the Japanese ,3 times and had a great time with Jason.He was the best.We also went to the Surf and Turf with Byron or Brian he was great.We also ate at the Italian and the food was good there as well.
We were there for New Years Eve and had an awesome meal which the staff went all out to prepare for us.The fireworks on the beach was good as well.The entertainment staff put on a great show for us before the fireworks started.
The Star staff was very helpfull as well .We spent time with Stella,Diamond and Shortcake these
ladies deserve a big pat on the back for all they do.Thanks Diamond for finding my Oiler Flags that went missing on our last day there.
The towel staff and the ladies that bring us drinks around the pools also did a wonderfull job
All the staff in the buffett do a great job and they will cook you up a great omlette or do your eggs any way you like them.
The ladies in the Lobby Bar who bring you drinks did an awesome job especially Kadeen.She was a Gem always smiling and made us feel like we lived there.
I cannot forget our maid who had our room cleaned by 10 every day.Cardella was her name and she did a wonderfull job as well.
All in all I would go back in a heart beat.The only problem we had and that it is not the Hotels
problem was when 150 people came and took over the lobby bar one night .They made it impossible to sit and talk to anyone as they were so loud.They forced my wife and I to leave the bar as it was way to loud.
TO the person who was complaining about the one broken Urinal at the pool bathrooms.It was still not fixed when I was there,but it never stopped me from using the rest of them in the very clean bathrooms by the pool.
I was very fortunate in meeting Young Debbie and her husband Rob from Stony Plain,Alta and
Alberta and Fred from Wandering River,Alta .
TO the management of the hotel you should give your wonderful staff a raise for all the hard work to keep us travellers well looked after as without them no one would ever go back there.
Tom and Peggy
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay