We just returned from a 10 day vacation to the Iberostar Grand and we LOVED it. The staff at this resort definitely make this place; we were treated like royalty during our entire visit. I would like to say a special thank you to our butler Rushane, who went above and beyond for us, including tending to my friend who stepped on a sea urchin. If you are going to be staying at this resort in the future please request his floor. I would also like to thank the lovely waitresses at the pool, especially the lovely Jodi-Kay and Jodan who kept us well hydrated every day. The staff were always singing and asking you how your stay was and if they could do anything to help. The grounds were beautiful and everything was so clean. The bathrooms by the pool were always spotless and smelling beautiful. I have heard some people complain about not being able to get reservations to the a la cartes, but we had no problems getting the times we wanted. We liked the Japanese and the Surf and Turf the best. The buffet was wonderful with lots of selections for every taste (Jerk chicken was great). The front desk staff were very accommodating getting us a late check out. The towel game was being played in full force when we arrived with people putting towels on both beach chairs and chairs by the pool, but the staff sent out a letter saying this was not allowed and they did start to enforce it by removing towels from unused chairs which helped out a lot. The Star friends were great, always trying to get you involved but if you wanted just to relax they respected that and let you relax. We would definitely come back to this resort, I miss it already! :)
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay