My husband and I travelled to this hotel for our annual 7 day get-away. We have not been to Jamaica in 15 years and really enjoyed returning to this beautiful country. We really enjoyed the private transfer to and from the airport. Upon arrival at the hotel, our room was not ready but Barrington assured us we would be pleased when it was and we were. We wandered briefly around the resort, had a quick drink, and then our Ocean-front room was ready for us. (Upgrade! Woo too!) The room, as seen in many pictures posted is beautiful. The layout is among the nicest we have seen. The only issue that we had with noise throughout our stay was people playing music on their balcony in late afternoon. This made it difficult for me to nap on the lovely basket chair. LOL The butler service was quite convenient. We didn't use it extensively but anything we did request was handled promptly and professionally. Our butlers were Randy and Darwin and they were both excellent! The beach and pools were beautiful; very clean and well kept. We didn't have any trouble getting chairs but the towel game is definitely FIERCE with many people reserving multiple chairs at the pool and the beach for the whole day. Although I really enjoyed not having a limit on beach towels, this only added to the problem. I watched some couples get 8 towels. They then reserved 4 chairs at the beach (2 sun / 2 shade) and the same at the pool. This would not be possible if the hotel did the standard 1 towel per person. It's really a shame that some people can be such jerks. The food was great. My husband is still talking about his steak from the Surf and Turf restaurant! We also really enjoyed the Japanese restaurant with our chef "Blackie Chan"--Very entertaining and great food as well. The drinks were outstanding….so fresh and interesting. "Bar" service extended to pool and beachside. You literally never had to leave your chair. The pirate show was great. This was the only evening entertainment that we did, other than lounging in the billiards room one evening. The only downside for us is that the hotel was much busier than we were expecting. We typically travel to smaller resorts, as you will see from my previous posts. The volume of guests in the resorts, particularly with the large corporate groups, made the hotel a bit busy and noisy for us at times. This did not impact on level of service but did, at times, impact on our level of relaxation.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay