My wife and I went to the Iberostar Grand Rose Hall in may. Weather was the perfect temp. It rained one day but it was still a great time. The surf and turf restaurant was probably the best meal I've ever had. I didn't get an opportunity to try the japanese restaurant but the others were very good, just not as good as the surf and turf. We did have a problem with an electrical short in the bathroom. It took a few phone calls but they fixed it a couple of hours later. Later in the stay our ceiling started leaking. 4 phone calls to the desk and they kept telling us they would send the butler up. In 4 days we passed a guy in the hallway who said he was our butler but our day butler never appeared at our roon during the entire stay. The night butler was very good. Someone fron guest relations called about 30 minutes before our dinner reservation the night before we left to tell us our room change was ready but they never told us they were changing our room so we could be ready. We ended up staying in the room that night. With those exceptions the resort was amazing. Other than the non existent day butler, all the staff were incredible.
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- Also Known As:
- Iberostar Grand Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Hotel Montego Bay
- Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay