We stayed at the resort the first week in November 2013 and had an amazing time! So much so that I didn't want to leave and wanted to stay another week!! Unfortunately my job wouldn't allow this so we had to come back. I read a lot of the reviews on this site before we left and I was so happy that we chose this resort! From start to finish everything and everybody was wonderful! Tipping is not required, but I will tell you that it is great appreciated by the staff. We had planned on this and glad we did because the service was so good they needed to be rewarded. Everywhere you went either someone was cleaning or asking you how your stay is going and if they can get you anything. I believe the resort is what you make of it. If you are the type to nit pick then you will find things that are wrong, however we are not that type and I wouldn't have changed a thing. I will tell you that if you expect a drink when you walk into the door, you will be disappointed as this did not happen. However, there is a bar directly across from the front desk for you to help yourself, which we did! The drink glasses are about 12oz so if you want more then that I suggest to bring your own cup and they will fill it no matter how big it is. We will do this for next time!
Check in is at 3pm and not any earlier so be forewarned! It is a quick and easy process and the desk staff was helpful. Your bags will be taken to your room for you by the bellhop. The room and view was amazing. We stayed in 4221 and it had a great view. We were overlooking the lazy river and could see the ocean from our room. I enjoyed the balcony as well which was very nice. The buffet is plentiful for an all inclusive so if you go hungry it is your own fault! They have different selections most nights, as lunch and breakfast are pretty much the same. There is also a jerk chicken hut on the beach which I heard was very good, but I was too full from breakfast to eat there. Maybe next time! All of the A La Carte restaurants were wonderful and also included. We ate at all 4 with the Mediterranean and Steakhouse being my favorite. There are places in the lobby to book tours and excursions. We booked with Jacqueline in the tour office to the left of the lobby bar! She was very helpful and had wonderful advice! We booked the Dunns River Falls and Dolphin Cove.
All of the staff were wonderful including the Star Friends! I recommend seeing the Tutti Fruti Variety Show. It was very funny and we laughed the entire time. Also you might want to be around the pool deck between 300-330pm for the dance party. The Star Friends do a couple line dances and then they have some games afterwards. The dance off competition and the magic carpet were my favorite! Very funny. I will warn you that if you try and nap around this time and your room is around the pool, good luck! Sleep before or after because they uses microphone and sound system so it does get loud and you can hear it from your room. It is quite in the evening and the door that separates the room from the bathroom helps cut down noise so I suggest shutting it before you go to bed. There is stuff to do all times of the day and night. If you wish to participate you may or just relax on the beach/pool and watch.
We met a lot of great people as well as made friends with some of the staff. We will defiantly be staying at this resort again the next time we visit Jamaica. The only thing that I would change would to be having a do not disturb sign for the door. You have people coming in at different times of the day. Morning is housekeeping, afternoon is minibar restocking and evening is night time turn down service. So be prepared for knocking. Other then that we will defiantly be back! To mention a few of the staff that made our stay more enjoyable was Neasha, Nadine, Lisa, Cassandra and Lishindra. Also StingRay, MoMo, China, and Sweatness were all great on the Star Friends side. Great Resort!
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- Also Known As:
- Iberostar Rose Hall Hotel Rose Hall
- Iberostar Montego Bay
- Iberostar Rose Hall Suites Jamaica - Montego Bay