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Half Moon
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Reviews (2,242)
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1,675
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Reviewed 7 January 2013

We just returned from 18 days at Half Moon, staying in the newly renovated VILLA 50. The Villa Staff was outstanding and the warmth and care demonstrated by all those on Staff at Half Moon is really exceptional. The Manager of the Villas is a true professional and has the ability to handle all requests including an anniversary party with photographer and calypso band.
The SPA is extraordinary and the services performed were professional and on par with some of the best SPA services I have experienced in the US and in Europe.The availability of babysitting services for little children and the Anancy Day Camp are reliable and helpful for parents with small children. Golf and water sports are also great at Half Moon.
This is a wonderful spot for multigenerational families. We have an adult child who is autistic and the staff seemed very comfortable meeting our needs.

Room Tip: All Villas are fantastic especially those on the water and the Spa Suites are great as well.
  • Stayed: December 2012, travelled with family
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2  Thank Alice H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded 14 January 2013

Dear Valued Guest,

We sincerely appreciate you taking the time to pen your Half Moon experience on tripadvisor. We are happy that we (especially the villa staff) exceeded your expectations on your recent visit. Thank you for recognizing the team, the staff truly are the ones who learn the idiosyncrasies of our clients and make each visit special. We will be sure to share your comments with team.

Again, thank you for selecting Half Moon; we look forward to the pleasure of welcoming you back 'home' in the not so distant future.

Best regards,


The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2013

Overall the Half Moon Resort was good but a couple of things. The hotel was nice but it was also old. If you are looking for a place with more modern amenities then it is not the place to come. I strongly advise getting the all-inclusive package because otherwise you are just going to be loosing money on average food. I did not get the package and I regretted it after the trip. My girlfriend and I are pretty adventurous people and so we figured we weren't going to be eating at the hotel that much so we didn't think it would be worth it. The fact is we were wrong. Since the hotel is kind of far from everything we were not able to get out as much as we wanted and so we ended up having to eat most of our meals at the hotel. That is why I would just go ahead and get that package. Overall our trip to Jamaica was good but you have to be warned it is very touristy and they are going to try and soak up every dollar they can out of you. My suggestion is that Half-Moon is a great place to get away and just camp out at the beach.

  • Stayed: December 2012, travelled as a couple
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3  Thank DHChicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded 10 January 2013

Dear Valued Guests,

We thank you for taking the time to share your Half Moon, A RockResort experience on tripadvisor.

Your comments are valuable to us; and are not taken lightly we regret any inconvenience encountered. Half Moon has been careful to combine old world charm with modern touches, in our commitment to provide our guests with the highest standard of service and amenities in the industry.

Again, thank you for visiting Half Moon and for sharing your feedback. We look forward to another opportunity of welcoming you and creating an experience of a lifetime:

Best regards,

The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2013

If you are looking for an upscale exclusive resort a 5 star stay that exudes excellent service, a beautiful and tranquil setting and has activities for the entire family close at hand then this is for you. If your ideal vacation is to getaway from it all, and savior a well deserved relaxing and rejuvenating experience by the ocean listening to gentle waves on a beautiful beach, sipping on a cocktail while reading a good book then this is also perfect! If you want to engage in activities like horse riding, tennis, bicycling, golf, spa, water sports and want a children's club then this is all on site right at this hotel. We rented bicycles on both our trips to this hotel and our daughter who loves horses has enjoyed on site riding lessons often with Kirk. The staff at the hotel are warm and friendly and the service is excellent. Audrey was the most amazing maid and took very good care of our room. There are golf carts for rental and a small convenience store on site also. Dining options available include fine dining, Italian, British Pub, Jamaican cuisine. The perfect location for couples, weddings and families. Just a short fifteen minute or less drive from MBJ airport. Opportunities to invest for those interested in a property on site. We loved our stay here and enjoyed it just as much as our stay at the Jalousie Hilton in St.Lucia.

  • Stayed: June 2012, travelled with family
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Thank JanetMueller1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded 14 January 2013

Dear Valued Guests,

Thank you for your complimentary review on your recent Half Moon, A RockResort experience. You have so beautifully described the resort and its offerings; like a true Half Moon Ambassador. We are happy that again, we exceeded your expectations, your kind comments are shared with Audrey – your Room Attendant and the rest of the team.

Again, thank you for choosing Half Moon as your preferred vacation choice. As always, we look forward to welcoming you back ‘home’ soon.

Best regards,


The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 January 2013

Wonderful stay overall with our 3 children. Real estate to die for - colonial style villas right on a shaded white sand beach - priceless. Water a little choppy - u dont get the turquoise water of Bora Bora or Maldives but water temp is nice. Great tennis program, tennis desk and Pros. Great golf program and beautiful course. Fantastic Anancy team has taken care of our 5 year old twins with myriad of fun engaging activities. Expect to pay extra for dropping your kid at the kids club or the video game room.
Great people, attitude and service all around with no exception from airport welcome to main restaurant, reception, maid service. Fern Tree spa was very nice. Good treatments. Hotel management in our mind needs to revisit food and menu. We were not impressed with both main restaurant and italian reaturant. Sugar Mill reataurant out on the golf course 10 mins shuttle ride was very good and worth the schlep. You cannot get fresh fruit (of your choice) smoothy in this hotel (mostly canned stuff) - mgt pls fix this - it's a tropical island! Water in swimming pool is way to cold - most resorts at that level would heat water. Food/bar/attendants service all around beaches and all swimming pools seriously lacking to non- existent. Could barely spot anyone asking if people need anything incl food or towels/set up. Plastic beach chairs in case you were looking for something more stylish... We had an awesome year-end party the mgt put together. Kids had a ton of fun. Overall, a great resort, but don't expect the 'finesse' of a Six Senses or a One & Only and go have fun. It's an extremely welcoming resort with warm kids loving people that our kids fell in love with. We'll be back (and hopefully by then mgt amd owners will take care of a few minor flaws...)

  • Stayed: December 2012
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1  Thank lemjob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded 4 January 2013

Dear Valued Guest,

It was a pleasure serving you as our treasured guests; we thank you for taking the time to share your Half Moon, A RockResort experience on tripadvisor. Your comments are valuable to us; we regret that your dining experience did not meet your expectations. Notwithstanding, we are happy your overall stay including the New Year’s Eve activities was memorable and especially, our very important little guests (the kids) had fun. The areas you highlighted for improvement have been shared with the team and rest assured we will use this as tool to further refine our services.

Thank you for choosing Half Moon, we look forward to the pleasure of welcoming you back `home’ in the not so distant future.

Best regards,

The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2012

A very nice hotel, probably the nicest property in MoBay. Even our basic room was beautiful –comfortable bed, steps from the beach, massive bathroom, etc. Staff were very friendly and helpful without being overbearing.

The only disappointment was the food. Meals and snacks were mediocre at best and extremely expensive. Even the best meals were on the bland side. But the worst experience was the Thai/Indian restaurant; we went there one night and found no other customers at all. That should have been a clue, but we decided to take a chance. One of our dishes tasted “off” but we ate the other (average) dish. I felt unwell after the meal and my partner didn’t even make it back to the room before being sick three times. And for this pleasure – two small dishes, one order of rice, one beer and one juice – we paid $90 USD. The next morning we reported our experience to the resort’s manager of restaurants and, while he was apologetic, there was no offer to reimburse us for the meal or even give us a small token such as a free round of drinks, etc. Any gesture at all would have been welcomed.

A couple other very minor quibbles – but nothing you wouldn’t experience at most hotels around the world, so won’t mention them. Overall a very nice hotel that just needs to focus on its dining in order to be one of the better resorts in the Caribbean.

  • Stayed: December 2012, travelled with family
    • Value
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2  Thank DerelictShip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HalfMoonARockResort, Manager at Half Moon, responded to this reviewResponded 3 January 2013

Dear Valued Guests,

It was a pleasure serving you as our treasured guests during your recent Half Moon, A RockResort visit. We thank you for taking the time to share your feedback. Objective feedback from our guests is an integral part of our strategy to continuously improve our guests experience. We sincerely apologise for your overall dining experience especially at the Tha/Indian Restaurant. Your comments are shared with our Food & Beverage team, rest assured we will use this as tool to further refine our services.

We thank you for choosing Half Moon; it was a pleasure serving you. We are happy that notwithstanding your dining experience you found the resort nice and the staff also nice and friendly. We look forward to another opportunity of welcoming you back ‘home’ soon.

Regards,


The Half Moon Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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