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“Beautiful and Breathe taking”
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1-Colonial Suite king bed 1-Colonial Suite king bed
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Excellent
40 reviews
1-Colonial Suite king bed
1-Colonial Suite king bed
1-Colonial Suite vanity/dressing area
1-Colonial Suite vanity/dressing area
1- Colonial Suite sunset view from balcony
2-Carnival Suite double beds
2-Carnival Suite vanity
2-Carnival Suite vanity
2-Carnival Suite vanity/toilet
2-Carnival Suite shower/tub
2-Carnival Suite balcony view
2-Carival Suite Bath
3-Beachcomber Suite double beds
3-Beachcomber Suite
3-Beachcomber double beds
3-Beachcomber double beds
3-Beachcomber Suite vanity
3-Beachcomber vanity
3-Beachcomber vanity
4-Coral Suite
4-Carnival  Suite king bed
4-Coral Suite king bed
4-Coral Suite vanity
4-Coral Suite shower and tub
4-Coral Suite vanity/tub/shower
5-Sand & Sea Suite double beds
5-Sand & Sea Suite double beds
5-Sand & Sea Suite Bath
5-Sand & Sea Suite shower/tub/toilet
5-Sand & Sea Suite vanity
5-Sand & Sea Suite vanity
5-Sand & Sea Suite vanity
Grounds
6-Bamboo Suite double beds
6-Bamboo Suite double beds
6-Bamboo Suite
6-Bamboo Suite double beds
6-Bamboo Suite double beds
6-Bamboo Suite vanity and bath
6-Bamboo Suite vanity
6-Bamboo Suite shower/tub/toilet
View From Patio of living Room
Outdoor Patio Dining
Patio Sitting area
Patio sitting area
Entrance level lounge/dining area
Entrance level lounge area
Dining room
Dining
Dining
Dining
Kitchen
Entrance level deck
Grounds
TV Room - Lower level
View of Villa from Half Moon Golf Course below
Sunset View from Pool Deck
Half Moon Golf Cours
The Ninth Hole
Tennis Court Next Door
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Overview
Villa -
6 Bedrooms, 8 Bathrooms, Sleeps 12
Rose Hall, Montego Bay, Saint James Parish, Jamaica

Reviews from our community

Excellent - based on 40 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
valerie44...
Houston, Texas
1 review
“Beautiful and Breathe taking”
Reviewed 15 January 2016 for a stay in July 2015

Me and my family came here for a vacation long over due.We had a blast the food was delicious ms ruby made unforgettable dishes and a tasty pumpkin soup that was to die for, Garnett the butler was outstanding he cater to our every need and the other staff members were also spectacular.Enjoy it....will be returning.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The ocean view and sunset
Liked least: Having to pay for transportation each time to get around town
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Jan 2016
Valerie,
I sounds like you had an awesome time, thanks to our great staff. I am glad to know that you will be returning, and hope you consider this a second home for years to come.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Axel K
Essex, Connecticut
1 review
“So many reasons to come back to "Serendipity" in Montego Bay!!”
Reviewed 10 December 2015 for a stay in November 2015

So many reasons to come back to "Serendipity" in Montego Bay!! - and I have come
back; the third time by now.
This truly was again a very relaxing and enjoyable stay at Serendipity. I have been
there before and always enjoy the good atmosphere in the Villa. The personal
attention, the ever present butler, Garnett's personal care , the formidable very
European elegant table settings for breakfast, lunch and dinner. The exquisite
Jamaican or continental cuisine. Acki and Salt Fish, the Jamaican national dish - in
the best tradition, so soft and fresh and tasty.

Since the last time I noticed changes to the decor, especially the art work, new original
works in oil and sculptures. Tastefully assembled by the owners's wife Kaydene
Cousins and the local Art Gallery of Andre's.

So many things to see and do; the reciprocal beach privileges with the formidable five
star hotel "Half Moon" below the House along more than a mile of private beach; it is
one of the formidable 5 star Rock Resorts in the Caribbean. Divine to play and swim
with the Dolphins, ride horses bare back along the beach and into the surf! True
vacation adventures.

The maintenance, cleanliness and attention to details of the Villa are superb and the
staff made it a wonderful stay for us as always. The nicely prepared 3 course meals
are always a highlight just as the stunning nature, the lovely people and rhythms of
Jamaica. So many reasons to come back, again and again.

I can highly recommend a visit to the Serendipity Villa either with the family or a group
of professionals; I am sure everyone would be delighted and would want to come
back- just like I do.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
14 Dec 2015
Thank you Axel. Sounds like you had a great adventure while taking advantage of all the amenities the villa has to offer. Well done!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Michelle...
Boca Raton, Florida
1 review
“This is the place to be if you are looking for a villa, which has it all - the view, the pool and superfriendly staff”
Reviewed 4 December 2015 for a stay in November 2015

We wanted to thank you for our amazing stay last week at your villa!! We really enjoyed our time.

When you arrive there you feel immediately welcomed by the staff who awaits you. The view over the ocean is stunning and makes you feel like you do not need much else then enjoying the sight from the nice pool!! The rooms are all very special and the whole villa is decorated in the best of taste.

If you want to see Jamaica it is nicely located close to the beach, restaurants and shops. You can walk to the beach and swim with dolphins or ride horses which swim also in the ocean. I haven't seen that before! Although we went there with friends, the villa and the area is also very suitable for families.

I can highly recommend the villa to anyone looking for a place that has it all. Very unique! Thank you once again for the uncomplicated booking.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Usually I do not give 5 star recommendations for all questions that easily, but this stay truly exceeded all expectations. Most of all I liked that it is such a stylish place but at the same time you feel really comfi.
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
5 Dec 2015
Thank you. We are so glad your enjoyed your Jamaica experience to the full. It was our pleasure.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adam Y
1 review
“Serendipity ”
Reviewed 14 November 2015 for a stay in November 2015

One of the best places jamaica has to offer from staff to food and scenery highly recommended for vacation that will mot disappoint

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Nov 2015
Thank you Adam. We aim to please, and it is nice to hear that our staff and manager are doing a marvelous job. We hope you will stay with us again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnshir
Sanford, Florida
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great Exprience, people and location”
Reviewed 14 November 2015 for a stay in November 2015
1
person found this review helpful

Serendipity
We were truly “wowed” by the experience at Serendipity. The staff was exceptionally attentive and they went above and beyond to accommodate our family. We were greeted by the manager Nicole Greene and her staff when we arrived and they showed us the villa and made us feel at home immediately, “this is your home enjoy” the phrase of the day. We enjoyed the view from balcony that greeted us as we walked in the front doors. This villa has a beautiful open concept and a cool tropical breeze coming in from every corner. There is absolutely no reason to think of air-conditioning in an environment like this. 180 degree view of the ocean, balconies that stretch from the open living room to the back and downstairs to the pool area, priceless.
Nicole (the manager), Garnett (our butler) & Miss Ruby (the best cook on the island) and the rest of the staff did an excellent job from start to finish. They greeted us with warmth and friendliness, they stepped up and made it happen when the rest of our family from another villa and a hotel wanted to start eating dinner at our place just because the ambiance and staff were so great. They were able to transition from 11 people to 27 people without missing a beat. One night we all got back late from an all day excursion to Ocho Rios and the “Blue Hole” falls way up in the mountains of St Ann and again with one phone call they delayed dinner and awaited our return. On that night I didn’t see the usual settings on the upstairs balcony so I thought they were just running late since we were not able to give them a definite time of our return, then my wife said “did you see what they did to the pool?” I looked and they had the entire pool deck set for 30 people for the best poolside late night dinner I have ever had.
At nights we had the best sleep in a very long time. The mountains are very quiet and relaxing with only the occasional sound of a passing car and the songs of the crickets. There was always a gentle wind in the trees. Every morning I took an early shower with a view of the hills and ocean all in one frame outside my window.

Every morning we were treated to the best “island breakfast” we could hope for… fresh fruits, juice, ackees, codfish, snappers, mackerel cooked in a sweet coconut base, breadfruits and a banana porridge (everyone loved this) made from scratch. I know we all gained at least 10 pounds each on this trip.
For all of us returning Jamaicans and the younger ones experiencing it for the first time Serendipity (Nicole Greene, Garnett McCallum, Ruby Eccleston, Varona, Tasha & Earl (best Jerk chicken) gave us a sense of home and made us feel welcomed. We will definitely be coming back and we would recommend this villa to anyone. My only concern now is that they will be booked out all year and we won’t get a chance to come back.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The service level of the staff and the location of the villa
Liked least: too busy enjoying the experience to notice...
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Nov 2015
Thanks you for your kind review. We will readily accommodate you when you are ready to return. It's our pleasure!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tamara Y
1 review
“Unforgettable most amazing experience”
Reviewed 11 November 2015 for a stay in November 2015

Serendipity is one of the best places anyone could stay in with a "home away from home" feeling. The staff was amazing! Mrs. Ruby, the cook, created the best meals with a full breakfast ready every morning, lunch (if we weren't away on excursions) and a full course dinner that gave that real island touch. Everything was freshly made and any meal requests she and the rest of her crew made it happen. The villa was so clean and well kept with an amazing view! Garnett, the butler, made us all feel so comfortable and was there to help us in any way needed. I highly recommend Serendipity to anyone planning their next vacation but still want that comforting home feeling. A big thanks to the manager Nicole and the rest of their staff for such an unforgettable and amazing first time experience in the beautiful island of Jamaica!!
~Tamara

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Nov 2015
Thank you for your kind review. We are happy that you felt right at home. Please keep us in mind for your future return to paradise.

Patrick and Kaydene
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johnshir
Sanford, Florida
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent staff, villa, food and veiw.”
Reviewed 9 November 2015 for a stay in November 2015

We were truly “wowed” by the experience at Serendipity. The staff was exceptionally attentive and they went above and beyond to accommodate our family. We were greeted by the manager Nicole Greene and her staff when we arrived and they showed us the villa and made us feel at home immediately, “this is your home enjoy” the phrase of the day. We enjoyed the view from balcony that greeted us as we walked in the front doors. This villa has a beautiful open concept and a cool tropical breeze coming in from every corner. There is absolutely no reason to think of air-conditioning in an environment like this. 180 degree view of the ocean, balconies that stretch from the open living room to the back and downstairs to the pool area, priceless.
Nicole (the manager), Garnett (our butler) & Miss Ruby (the best cook on the island) and the rest of the staff did an excellent job from start to finish. They greeted us with warmth and friendliness, they stepped up and made it happen when the rest of our family from another villa and a hotel wanted to start eating dinner at our place just because the ambiance and staff were so great. They were able to transition from 11 people to 27 people without missing a beat. One night we all got back late from an all day excursion to Ocho Rios and the “Blue Hole” falls way up in the mountains of St Ann and again with one phone call they delayed dinner and awaited our return. On that night I didn’t see the usual settings on the upstairs balcony so I thought they were just running late since we were not able to give them a definite time of our return, then my wife said “did you see what they did to the pool?” I looked and they had the entire pool deck set for 30 people for the best poolside late night dinner I have ever had.
At nights we had the best sleep in a very long time. The mountains are very quiet and relaxing with only the occasional sound of a passing car and the songs of the crickets. There was always a gentle wind in the trees. Every morning I took an early shower with a view of the hills and ocean all in one frame outside my window.

Every morning we were treated to the best “island breakfast” we could hope for… fresh fruits, juice, ackees, codfish, snappers, mackerel cooked in a sweet coconut base, breadfruits and a banana porridge (everyone loved this) made from scratch. I know we all gained at least 10 pounds each on this trip.
For all of us returning Jamaicans and the younger ones experiencing it for the first time Serendipity (Nicole Greene, Garnett McCallum, Ruby Eccleston, Varona, Tasha & Earl (best Jerk chicken) gave us a sense of home and made us feel welcomed. We will definitely be coming back and we would recommend this villa to anyone. My only concern now is that they will be booked out all year and we won’t get a chance to come back.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Staff, Open Concept & Veiw
Liked least: Too busy enjoying the great things to think about that..
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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